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  1. Help-Desk
  2. HELP-12373

FIWARE.Request.Tech.Problem to access to a VM in Spain2 node.

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-TECH-HELP
    • Labels:
      None

      Description

      Hi all,
      We have 2 VM into the Spain2 node, attached an screenshot.

      [cid:image005.jpg@01D2E5C6.F373E5F0]

      Both VM are running, in the past I was able to connect with SSH clients to both VM but today I get an error from the one called "RADICAL_VM_TEMPLATE".

      If I try to use the connect tab of the UI I also get an error.

      [cid:image006.jpg@01D2E5C6.F373E5F0]

      I try to restart the VM and the error persists. Can you help me? How I can connect to the VM?

      Best regards;
      Miquel

      Miquel Milà

      Research & Innovation
      Software engineer

      T +34 935043661

      IMPORTANT - MAIL ADDRESS CHANGE: From now on, please use mail address miquel.mila@atos.net<miquel.mila@atos.net>
      The former @atosresearch.eu address was cancelled

      Nueva dirección - New Address
      Pere IV, 291-307
      08020 Barcelona
      Spain
      es.atos.net

      [cid:349045816@01072011-319C]

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      [Created via e-mail received from: "Mila Prat, Miquel" <miquel.mila@atos.net>]

        Activity

        fla Fernando Lopez made changes -
        Fix Version/s 2021 [ 12600 ]
        fla Fernando Lopez made changes -
        HD-Node Spain [ 10846 ]
        backlogmanager Backlog Manager made changes -
        Summary [Fiware-tech-help] Problem to access to a VM in Spain2 node FIWARE.Request.Tech.Problem to access to a VM in Spain2 node.
        fla Fernando Lopez made changes -
        Resolution Done [ 10000 ]
        Status Answered [ 10104 ] Closed [ 6 ]
        fla Fernando Lopez made changes -
        Assignee José Ignacio Carretero Guarde [ jicg ]
        jicg José Ignacio Carretero Guarde made changes -
        Status In Progress [ 3 ] Answered [ 10104 ]
        jicg José Ignacio Carretero Guarde made changes -
        Status Open [ 1 ] In Progress [ 3 ]
        backlogmanager Backlog Manager made changes -
        Field Original Value New Value
        Component/s FIWARE-TECH-HELP [ 10278 ]
        fw.ext.user FW External User created issue -

          People

          • Assignee:
            jicg José Ignacio Carretero Guarde
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: