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  1. Help-Desk
  2. HELP-12360

FIWARE.Request.Lab.FIWARE Lab Assistance.

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None

      Description

      Hi,

      When I try to create an instance based on ubuntu14 and any flavor except m1.small, I get an error when the image is being built and its status changes to ‘ERROR’. Power State is ‘NO STATE’ and Log is empty.

      I had the same problem months ago.

      Regards,
      Aurelio

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      [Created via e-mail received from: "Cano, Aurelio" <aurelio.cano@atos.net>]

        Activity

        Hide
        fla Fernando Lopez added a comment -

        Dear user,

        Could you confirm us in which region are you working?

        Show
        fla Fernando Lopez added a comment - Dear user, Could you confirm us in which region are you working?
        Hide
        fw_support_st Atos Spain Tenerife Node Support Team added a comment -

        Problem seems to be on keystone connection. See below:

        DEBUG (session:195) REQ: curl -g -i -X GET http://cloud.lab.fiware.org:4730/v3 -H "Accept: application/json" -H "User-Agent: python-keystoneclient"
        INFO (connectionpool:203) Starting new HTTP connection (1): cloud.lab.fiware.org
        DEBUG (connectionpool:383) "GET /v3 HTTP/1.1" 200 341
        DEBUG (session:224) RESP: [200] date: Thu, 29 Jun 2017 08:32:21 GMT vary: X-Auth-Token content-length: 341 content-type: application/json
        RESP BODY: {"version": {"status": "stable", "updated": "2013-03-06T00:00:00Z", "media-types": [

        {"base": "application/json", "type": "application/vnd.openstack.identity-v3+json"}

        ,

        {"base": "application/xml", "type": "application/vnd.openstack.identity-v3+xml"}

        ], "id": "v3.0", "links": [

        {"href": "http://cloud.lab.fiware.org:4730/v3/", "rel": "self"}

        ]}}

        DEBUG (base:171) Making authentication request to http://cloud.lab.fiware.org:4730/v3/auth/tokens
        DEBUG (connectionpool:383) "POST /v3/auth/tokens HTTP/1.1" 500 143
        DEBUG (session:396) Request returned failure status: 500
        DEBUG (shell:914) An unexpected error prevented the server from fulfilling your request. (HTTP 500)
        Traceback (most recent call last):
        File "/usr/lib/python2.7/site-packages/novaclient/shell.py", line 911, in main
        OpenStackComputeShell().main(argv)
        File "/usr/lib/python2.7/site-packages/novaclient/shell.py", line 838, in main
        args.func(self.cs, args)
        File "/usr/lib/python2.7/site-packages/novaclient/v2/shell.py", line 1377, in do_list
        sort_dirs=sort_dirs)
        File "/usr/lib/python2.7/site-packages/novaclient/v2/servers.py", line 583, in list
        return self._list("/servers%s%s" % (detail, query_string), "servers")
        File "/usr/lib/python2.7/site-packages/novaclient/base.py", line 64, in _list
        _resp, body = self.api.client.get(url)
        File "/usr/lib/python2.7/site-packages/keystoneclient/adapter.py", line 170, in get
        return self.request(url, 'GET', **kwargs)
        File "/usr/lib/python2.7/site-packages/novaclient/client.py", line 89, in request
        **kwargs)
        File "/usr/lib/python2.7/site-packages/keystoneclient/adapter.py", line 206, in request
        resp = super(LegacyJsonAdapter, self).request(*args, **kwargs)
        File "/usr/lib/python2.7/site-packages/keystoneclient/adapter.py", line 95, in request
        return self.session.request(url, method, **kwargs)
        File "/usr/lib/python2.7/site-packages/keystoneclient/utils.py", line 318, in inner
        return func(*args, **kwargs)
        File "/usr/lib/python2.7/site-packages/keystoneclient/session.py", line 313, in request
        auth_headers = self.get_auth_headers(auth)
        File "/usr/lib/python2.7/site-packages/keystoneclient/session.py", line 598, in get_auth_headers
        return auth.get_headers(self, **kwargs)
        File "/usr/lib/python2.7/site-packages/keystoneclient/auth/base.py", line 114, in get_headers
        token = self.get_token(session)
        File "/usr/lib/python2.7/site-packages/keystoneclient/auth/identity/base.py", line 104, in get_token
        return self.get_access(session).auth_token
        File "/usr/lib/python2.7/site-packages/keystoneclient/auth/identity/base.py", line 144, in get_access
        self.auth_ref = self.get_auth_ref(session)
        File "/usr/lib/python2.7/site-packages/keystoneclient/auth/identity/generic/base.py", line 176, in get_auth_ref
        return self._plugin.get_auth_ref(session, **kwargs)
        File "/usr/lib/python2.7/site-packages/keystoneclient/auth/identity/v3/base.py", line 173, in get_auth_ref
        authenticated=False, log=False, **rkwargs)
        File "/usr/lib/python2.7/site-packages/keystoneclient/session.py", line 497, in post
        return self.request(url, 'POST', **kwargs)
        File "/usr/lib/python2.7/site-packages/keystoneclient/utils.py", line 318, in inner
        return func(*args, **kwargs)
        File "/usr/lib/python2.7/site-packages/keystoneclient/session.py", line 397, in request
        raise exceptions.from_response(resp, method, url)
        InternalServerError: An unexpected error prevented the server from fulfilling your request. (HTTP 500)
        ERROR (InternalServerError): An unexpected error prevented the server from fulfilling your request. (HTTP 500)
        [root@oslesctr064 nova(SpainTenerife)]# http://cloud.lab.fiware.org:4730/v3/auth/tokens^C
        [root@oslesctr064 nova(SpainTenerife)]# ^C
        [root@oslesctr064 nova(SpainTenerife)]# ^C
        [root@oslesctr064 nova(SpainTenerife)]# cd /tmp/
        [root@oslesctr064 tmp(SpainTenerife)]# wget http://cloud.lab.fiware.org:4730/v3/auth/tokens
        -2017-06-29 09:30:54- http://cloud.lab.fiware.org:4730/v3/auth/tokens
        Resolving cloud.lab.fiware.org (cloud.lab.fiware.org)... 130.206.84.8
        Connecting to cloud.lab.fiware.org (cloud.lab.fiware.org)|130.206.84.8|:4730... connected.
        HTTP request sent, awaiting response... 401 Unauthorized
        Authorization failed.

        Show
        fw_support_st Atos Spain Tenerife Node Support Team added a comment - Problem seems to be on keystone connection. See below: DEBUG (session:195) REQ: curl -g -i -X GET http://cloud.lab.fiware.org:4730/v3 -H "Accept: application/json" -H "User-Agent: python-keystoneclient" INFO (connectionpool:203) Starting new HTTP connection (1): cloud.lab.fiware.org DEBUG (connectionpool:383) "GET /v3 HTTP/1.1" 200 341 DEBUG (session:224) RESP: [200] date: Thu, 29 Jun 2017 08:32:21 GMT vary: X-Auth-Token content-length: 341 content-type: application/json RESP BODY: {"version": {"status": "stable", "updated": "2013-03-06T00:00:00Z", "media-types": [ {"base": "application/json", "type": "application/vnd.openstack.identity-v3+json"} , {"base": "application/xml", "type": "application/vnd.openstack.identity-v3+xml"} ], "id": "v3.0", "links": [ {"href": "http://cloud.lab.fiware.org:4730/v3/", "rel": "self"} ]}} DEBUG (base:171) Making authentication request to http://cloud.lab.fiware.org:4730/v3/auth/tokens DEBUG (connectionpool:383) "POST /v3/auth/tokens HTTP/1.1" 500 143 DEBUG (session:396) Request returned failure status: 500 DEBUG (shell:914) An unexpected error prevented the server from fulfilling your request. (HTTP 500) Traceback (most recent call last): File "/usr/lib/python2.7/site-packages/novaclient/shell.py", line 911, in main OpenStackComputeShell().main(argv) File "/usr/lib/python2.7/site-packages/novaclient/shell.py", line 838, in main args.func(self.cs, args) File "/usr/lib/python2.7/site-packages/novaclient/v2/shell.py", line 1377, in do_list sort_dirs=sort_dirs) File "/usr/lib/python2.7/site-packages/novaclient/v2/servers.py", line 583, in list return self._list("/servers%s%s" % (detail, query_string), "servers") File "/usr/lib/python2.7/site-packages/novaclient/base.py", line 64, in _list _resp, body = self.api.client.get(url) File "/usr/lib/python2.7/site-packages/keystoneclient/adapter.py", line 170, in get return self.request(url, 'GET', **kwargs) File "/usr/lib/python2.7/site-packages/novaclient/client.py", line 89, in request **kwargs) File "/usr/lib/python2.7/site-packages/keystoneclient/adapter.py", line 206, in request resp = super(LegacyJsonAdapter, self).request(*args, **kwargs) File "/usr/lib/python2.7/site-packages/keystoneclient/adapter.py", line 95, in request return self.session.request(url, method, **kwargs) File "/usr/lib/python2.7/site-packages/keystoneclient/utils.py", line 318, in inner return func(*args, **kwargs) File "/usr/lib/python2.7/site-packages/keystoneclient/session.py", line 313, in request auth_headers = self.get_auth_headers(auth) File "/usr/lib/python2.7/site-packages/keystoneclient/session.py", line 598, in get_auth_headers return auth.get_headers(self, **kwargs) File "/usr/lib/python2.7/site-packages/keystoneclient/auth/base.py", line 114, in get_headers token = self.get_token(session) File "/usr/lib/python2.7/site-packages/keystoneclient/auth/identity/base.py", line 104, in get_token return self.get_access(session).auth_token File "/usr/lib/python2.7/site-packages/keystoneclient/auth/identity/base.py", line 144, in get_access self.auth_ref = self.get_auth_ref(session) File "/usr/lib/python2.7/site-packages/keystoneclient/auth/identity/generic/base.py", line 176, in get_auth_ref return self._plugin.get_auth_ref(session, **kwargs) File "/usr/lib/python2.7/site-packages/keystoneclient/auth/identity/v3/base.py", line 173, in get_auth_ref authenticated=False, log=False, **rkwargs) File "/usr/lib/python2.7/site-packages/keystoneclient/session.py", line 497, in post return self.request(url, 'POST', **kwargs) File "/usr/lib/python2.7/site-packages/keystoneclient/utils.py", line 318, in inner return func(*args, **kwargs) File "/usr/lib/python2.7/site-packages/keystoneclient/session.py", line 397, in request raise exceptions.from_response(resp, method, url) InternalServerError: An unexpected error prevented the server from fulfilling your request. (HTTP 500) ERROR (InternalServerError): An unexpected error prevented the server from fulfilling your request. (HTTP 500) [root@oslesctr064 nova(SpainTenerife)] # http://cloud.lab.fiware.org:4730/v3/auth/tokens ^C [root@oslesctr064 nova(SpainTenerife)] # ^C [root@oslesctr064 nova(SpainTenerife)] # ^C [root@oslesctr064 nova(SpainTenerife)] # cd /tmp/ [root@oslesctr064 tmp(SpainTenerife)] # wget http://cloud.lab.fiware.org:4730/v3/auth/tokens - 2017-06-29 09:30:54 - http://cloud.lab.fiware.org:4730/v3/auth/tokens Resolving cloud.lab.fiware.org (cloud.lab.fiware.org)... 130.206.84.8 Connecting to cloud.lab.fiware.org (cloud.lab.fiware.org)|130.206.84.8|:4730... connected. HTTP request sent, awaiting response... 401 Unauthorized Authorization failed.
        Hide
        fw_support_st Atos Spain Tenerife Node Support Team added a comment -

        Issue reported to Alvaro Alonso. Waiting for feedback

        Show
        fw_support_st Atos Spain Tenerife Node Support Team added a comment - Issue reported to Alvaro Alonso. Waiting for feedback
        Hide
        fw_support_st Atos Spain Tenerife Node Support Team added a comment -

        This is an old issue, and we are now launching instances. Please reopen if you still find any problem

        Show
        fw_support_st Atos Spain Tenerife Node Support Team added a comment - This is an old issue, and we are now launching instances. Please reopen if you still find any problem

          People

          • Assignee:
            fw_support_st Atos Spain Tenerife Node Support Team
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            3 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: