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  1. Help-Desk
  2. HELP-1165

FIWARE.Request.Lab.FI-Lab Assistance

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: Sprint 4.1.2
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None
    • HD-Chapter:
      Ops
    • HD-Enabler:
      Ops - Deploy

      Description

      Hej,

      Accidentally erased my account (tenant id =
      00000000000000000000000000005230 ), and when I recreated it I got a
      different tenant id (tenant id = 00000000000000000000000000007470 ) . The
      problem is that I had a set of organizations;
      Blekinge Institute of Technology
      edu.bth
      Monkey1
      ....

      and now I cant access them... Cant find them when I browse... Would it be
      possible to re-assign my user to the old tenant id? Or to replace the old
      tenant id with my new in the organizations that my old tenant id owned?

      BR/Patrik

      XIFI node, Karlskrona.

      Patrik Arlos,
      Ph.D Telecommunications systems
      Department of Communication Systems
      Blekinge Institute of Technology

      _______________________________________________
      Fiware-lab-help mailing list
      Fiware-lab-help@lists.fi-ware.org
      https://lists.fi-ware.org/listinfo/fiware-lab-help

      1. signature.asc
        0.2 kB
        Daniele Santoro

        Activity

        patrik Patrik Arlos (Inactive) created issue -
        danieles Daniele Santoro made changes -
        Field Original Value New Value
        Component/s FIWARE-LAB-HELP [ 10279 ]
        danieles Daniele Santoro made changes -
        Assignee Daniele Santoro [ danieles ]
        Hide
        danieles Daniele Santoro added a comment -

        Dear Patrik

        A user being part of an organisation should be able to add your tenant, so are there other users in your organisations that can add back your new tenant/account to them ?

        Daniele


        --------------------------------------------------------
        Daniele Santoro,
        CREATE-NET Research Center
        ICT Area
        ITC/Research Engineer
        Via alla Cascata 56/D - 38100 Povo Trento (Italy)
        e-mail: daniele.santoro@create-net.org
        Tel: (+39) 0461 408400 - interno/extension 1318
        Fax: (+39) 0461 421157
        www.create-net.org

        PGP/GPG-KEY-ID: 0x08E3E8D5
        http://keyserver1.pgp.com/vkd/DownloadKey.event?keyid=0xCA854D8608E3E8D5
        --------------------------------------------------------

        The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited according to the Italian Law 196/2003 of the Legislature. If you received this in error, please contact the sender and delete the material from any computer.
        Le informazioni contenute in questo messaggio di posta elettronica e nei file allegati sono da considerarsi strettamente riservate. Il loro utilizzo e' consentito esclusivamente al destinatario del messaggio, per le finalità indicate nel messaggio stesso. Qualora riceveste questo messaggio senza esserne il destinatario, Vi preghiamo cortesemente di darcene notizia via e-mail e di procedere alla cancellazione del messaggio stesso dal Vostro sistema. Trattenere il messaggio stesso, divulgarlo anche in parte, distribuirlo ad altri soggetti, copiarlo, od utilizzarlo per finalità diverse, costituisce comportamento contrario ai principi dettati dal D. Lgs. 196/2003.

        _______________________________________________
        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fi-ware.org
        https://lists.fi-ware.org/listinfo/fiware-lab-help

        Show
        danieles Daniele Santoro added a comment - Dear Patrik A user being part of an organisation should be able to add your tenant, so are there other users in your organisations that can add back your new tenant/account to them ? Daniele – -------------------------------------------------------- Daniele Santoro, CREATE-NET Research Center ICT Area ITC/Research Engineer Via alla Cascata 56/D - 38100 Povo Trento (Italy) e-mail: daniele.santoro@create-net.org Tel: (+39) 0461 408400 - interno/extension 1318 Fax: (+39) 0461 421157 www.create-net.org PGP/GPG-KEY-ID: 0x08E3E8D5 http://keyserver1.pgp.com/vkd/DownloadKey.event?keyid=0xCA854D8608E3E8D5 -------------------------------------------------------- The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited according to the Italian Law 196/2003 of the Legislature. If you received this in error, please contact the sender and delete the material from any computer. Le informazioni contenute in questo messaggio di posta elettronica e nei file allegati sono da considerarsi strettamente riservate. Il loro utilizzo e' consentito esclusivamente al destinatario del messaggio, per le finalità indicate nel messaggio stesso. Qualora riceveste questo messaggio senza esserne il destinatario, Vi preghiamo cortesemente di darcene notizia via e-mail e di procedere alla cancellazione del messaggio stesso dal Vostro sistema. Trattenere il messaggio stesso, divulgarlo anche in parte, distribuirlo ad altri soggetti, copiarlo, od utilizzarlo per finalità diverse, costituisce comportamento contrario ai principi dettati dal D. Lgs. 196/2003. _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help
        danieles Daniele Santoro made changes -
        Attachment signature.asc [ 12225 ]
        Hide
        patrik Patrik Arlos (Inactive) added a comment -

        Hej,
        thanks for the information; I've checked with my colleague that was apart of the organizations, but he cant see them either.. Thus, not add me either. Think he has a similar experience with his original account that was a part of the organizations...

        BR/Patrik

        Show
        patrik Patrik Arlos (Inactive) added a comment - Hej, thanks for the information; I've checked with my colleague that was apart of the organizations, but he cant see them either.. Thus, not add me either. Think he has a similar experience with his original account that was a part of the organizations... BR/Patrik
        Hide
        danieles Daniele Santoro added a comment -

        Dear,

        let me fwd the issue to a contact of the Identity Management to see if they have a solution of your problem.

        Daniele

        Show
        danieles Daniele Santoro added a comment - Dear, let me fwd the issue to a contact of the Identity Management to see if they have a solution of your problem. Daniele
        danieles Daniele Santoro made changes -
        Assignee Daniele Santoro [ danieles ] Álvaro Alonso [ aalonsog ]
        Hide
        aalonsog Alvaro Alonso added a comment -

        Sorry but I cannot perform that action. You have to add your user to the organization from another account.

        Show
        aalonsog Alvaro Alonso added a comment - Sorry but I cannot perform that action. You have to add your user to the organization from another account.
        aalonsog Alvaro Alonso made changes -
        Status Open [ 1 ] In Progress [ 3 ]
        aalonsog Alvaro Alonso made changes -
        Resolution Done [ 10000 ]
        Status In Progress [ 3 ] Done [ 10000 ]
        Hide
        patrik Patrik Arlos (Inactive) added a comment -

        ...and as there are no other accounts in those organization its not going to work. Ok, have to clean up and start from scratch. Really good that I at least have admin rights on our node, a normal user would have lost everything... Kinda show stopper.

        Thanks for trying.

        Show
        patrik Patrik Arlos (Inactive) added a comment - ...and as there are no other accounts in those organization its not going to work. Ok, have to clean up and start from scratch. Really good that I at least have admin rights on our node, a normal user would have lost everything... Kinda show stopper. Thanks for trying.
        mev Manuel Escriche made changes -
        Assignee Álvaro Alonso [ aalonsog ] Daniele Santoro [ danieles ]
        mev Manuel Escriche made changes -
        Fix Version/s Sprint 4.1.2 [ 10738 ]
        mev Manuel Escriche made changes -
        Workflow FW eRequest Workflow [ 19708 ] FW extRequest Workflow-II [ 41091 ]
        Status Done [ 10000 ] Closed [ 6 ]
        Issue Type eRequest [ 10101 ] extRequest [ 10104 ]
        FI-WARE Environment FI-LAB [ 10100 ]
        backlogmanager Backlog Manager made changes -
        Summary [Fiware-lab-help] FI-Lab Assistance FIWARE.Request.Lab.FI-Lab Assistance
        fla Fernando Lopez made changes -
        HD-Enabler Ops - Deploy [ 10907 ]
        HD-Chapter Ops [ 10843 ]
        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        Open Open In Progress In Progress
        2d 9m 1 Alvaro Alonso 12/Nov/14 4:10 PM
        In Progress In Progress Done Done
        3s 1 Alvaro Alonso 12/Nov/14 4:10 PM
        Done Done Closed Closed
        425d 17h 1 Manuel Escriche 12/Jan/16 9:10 AM

          People

          • Assignee:
            danieles Daniele Santoro
            Reporter:
            patrik Patrik Arlos (Inactive)
          • Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: