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  1. Help-Coaches-Desk
  2. HELC-982

FIWARE.Request.Coach.FI-ADOPT.InternalTicket.Fi-StarCatalogueDown

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Component/s: FI-ADOPT
    • Labels:
      None

      Description

      Dear Anastasius and Paolo,

      It seems the FI-STAR catalogue is still down, our SME is getting quite frustrated as they are approaching their delivery deadlines. Are there any status updates we could share with the SME?

      Thanks & kind regards,

      ilknur

      ----Original Message----
      From: Chaim Mazor chaim@noviqr.com
      Sent: Tuesday, September 01, 2015 12:23 AM
      To: Chulani, Ilknur
      Cc: alex@noviqr.com; assaf@noviqr.com; rastislav.petras@eai.eu
      Subject: Status of Fi-Star SE's

      Dear Ilknur,

      In our talk a week and a bit ago, we talked about Fi-Star SE's, their catalogue was down and we didn't know if we should work with their SE's, we were worried about the sustainability of their SE's.

      I have sent an email to the contacts given to me by Rasto and I got an email back saying it will be handled, right now their catalogue is still down and we are getting really worried because using one of their SE's is one of our upcoming deliverables.

      We don't currently see a reason why to implement an SE which is not being sustained and we don't have access to it (as far as we know) in order to understand how to implement it.

      Can you let us know the status of their SE's, and how we should move forward.

      Thank you!
      Chaim.
      Bu mesaj ve ekleri gönderilen kişiye özeldir ve gizli bilgiler içerebilir. Eğer mesajın gönderilmek istendiği kişi değilseniz lütfen kopyalamayınız, başkalarına göndermeyiniz ve göndericiyi bilgilendiriniz. Internet üzerinden gönderilen mesajların güvenli ve hatasız olduğunun garantisi olmadığından Atos grubu mesajın içeriğinden sorumlu tutulamaz. Göndericinin bilgisayarı anti-virüs sistemleri tarafından taranmaktadır, ancak yine de mesajın virüs içermediği garanti edilemez ve gönderici, meydana gelebilecek zararlardan sorumlu tutulamaz.

      This e-mail and the documents attached are confidential and intended solely for the addressee; it may also be privileged. If you receive this e-mail in error, please notify the sender immediately and destroy it. As its integrity cannot be secured on the Internet, the Atos group liability cannot be triggered for the message content. Although the sender endeavors to maintain a computer virus-free network, the sender does not warrant that this transmission is virus-free and will not be liable for any damages resulting from any virus transmitted.
      _______________________________________________
      Fiware-fiadopt-coaching mailing list
      Fiware-fiadopt-coaching@lists.fi-ware.org
      https://lists.fi-ware.org/listinfo/fiware-fiadopt-coaching

        Issue Links

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          Hide
          ichulani ilknur chulani added a comment -

          Thanks very much Paolo for the update.

          Is there a FIWARE ticket number for your request? Maybe I can help escalate it.

          Thanks again,

          ilknur

          Show
          ichulani ilknur chulani added a comment - Thanks very much Paolo for the update. Is there a FIWARE ticket number for your request? Maybe I can help escalate it. Thanks again, ilknur
          Hide
          fw.ext.user FW External User added a comment -

          Dear Ilknur,

          we are working to restore the FI-STAR Catalogue which is down, again,
          due to actions took by the FI-LAB cloud team. We have submitted a new
          request and waiting for a reply. In the meantime, as workaround, we
          have set up a copy (a couple of months old) available at this address
          [1]

          [1]http://fistarcatalogue.fiware.eng.it/.

          My hope is to restore the last version which was in FI-LAB asap and
          I'll circulate a mail as I'll receive a feedback.

          Apologies for the inconvenience.

          Regards,

          Paolo

          _______________________________________________
          Fiware-fiadopt-coaching mailing list
          Fiware-fiadopt-coaching@lists.fi-ware.org
          https://lists.fi-ware.org/listinfo/fiware-fiadopt-coaching

          Show
          fw.ext.user FW External User added a comment - Dear Ilknur, we are working to restore the FI-STAR Catalogue which is down, again, due to actions took by the FI-LAB cloud team. We have submitted a new request and waiting for a reply. In the meantime, as workaround, we have set up a copy (a couple of months old) available at this address [1] [1] http://fistarcatalogue.fiware.eng.it/. My hope is to restore the last version which was in FI-LAB asap and I'll circulate a mail as I'll receive a feedback. Apologies for the inconvenience. Regards, Paolo _______________________________________________ Fiware-fiadopt-coaching mailing list Fiware-fiadopt-coaching@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-fiadopt-coaching
          Hide
          fw.ext.user FW External User added a comment -

          Yes the ticket number is "HELP-3873" submitted on August 24.

          Cheers,

          Paolo

          _______________________________________________
          Fiware-fiadopt-coaching mailing list
          Fiware-fiadopt-coaching@lists.fi-ware.org
          https://lists.fi-ware.org/listinfo/fiware-fiadopt-coaching

          Show
          fw.ext.user FW External User added a comment - Yes the ticket number is " HELP-3873 " submitted on August 24. Cheers, Paolo _______________________________________________ Fiware-fiadopt-coaching mailing list Fiware-fiadopt-coaching@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-fiadopt-coaching
          Hide
          ichulani ilknur chulani added a comment -

          Escalated the issue (HELP-3873) to Alfonso and Miguel..

          Show
          ichulani ilknur chulani added a comment - Escalated the issue ( HELP-3873 ) to Alfonso and Miguel..

            People

            • Assignee:
              ichulani ilknur chulani
              Reporter:
              ichulani ilknur chulani
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              Dates

              • Created:
                Updated:
                Resolved: