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  1. Help-Coaches-Desk
  2. HELC-867

FIWARE.Request.Coach.CreatiFI.General Support #353: Instance on Spain2 region is not reachable

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Component/s: CreatiFI
    • Labels:
      None

      Description

      Hi

      A user cannot access his VM locate in the Spain2 node. Here it is his
      report:

      "Hi, I have instances on Spain2 region and one instance has public IP. They
      have been working ok in the past, but I haven't accessed them for couple of
      weeks. Now I can't reach the instance with ssh using public IP . Connection
      time outs. My location is exactly same as was when connection were working.
      Reboot of instance (via web interface) didn't help.

      Instance info below:
      Public IP I'm using: 130.206.118.74

      Info

      Name: GBerryFrontEnd
      ID: 6b59b666-b95c-480c-85f1-1a8f09e8e653
      Status: ACTIVE
      Specs

      RAM: 4096MB
      VCPUs: 2 VCPU
      Disk: 40GB
      IP Addresses

      node-int-net-01: 192.168.197.236
      node-int-net-01: 130.206.118.74"

      Thanks in advance,
      Xavier Carol.

      _______________________________________________
      Fiware-creatifi-coaching mailing list
      Fiware-creatifi-coaching@lists.fi-ware.org
      https://lists.fi-ware.org/listinfo/fiware-creatifi-coaching

      [Created via e-mail received from: Xavier Carol Rossell <xavier.carol@i2cat.net>]

        Activity

        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        Open Open In Progress In Progress
        3h 21m 1 Silvio Cretti 10/Jul/15 12:47 PM
        Closed Closed In Progress In Progress
        2d 21h 18m 1 Silvio Cretti 13/Jul/15 10:06 AM
        In Progress In Progress Answered Answered
        1h 29m 2 Silvio Cretti 13/Jul/15 11:35 AM
        Answered Answered Closed Closed
        4s 2 Silvio Cretti 13/Jul/15 11:35 AM

          People

          • Assignee:
            silviocretti Silvio Cretti
            Reporter:
            fw.ext.user FW External User
          • Votes:
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            Watchers:
            2 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: