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  1. Help-Coaches-Desk
  2. HELC-867

FIWARE.Request.Coach.CreatiFI.General Support #353: Instance on Spain2 region is not reachable

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Component/s: CreatiFI
    • Labels:
      None

      Description

      Hi

      A user cannot access his VM locate in the Spain2 node. Here it is his
      report:

      "Hi, I have instances on Spain2 region and one instance has public IP. They
      have been working ok in the past, but I haven't accessed them for couple of
      weeks. Now I can't reach the instance with ssh using public IP . Connection
      time outs. My location is exactly same as was when connection were working.
      Reboot of instance (via web interface) didn't help.

      Instance info below:
      Public IP I'm using: 130.206.118.74

      Info

      Name: GBerryFrontEnd
      ID: 6b59b666-b95c-480c-85f1-1a8f09e8e653
      Status: ACTIVE
      Specs

      RAM: 4096MB
      VCPUs: 2 VCPU
      Disk: 40GB
      IP Addresses

      node-int-net-01: 192.168.197.236
      node-int-net-01: 130.206.118.74"

      Thanks in advance,
      Xavier Carol.

      _______________________________________________
      Fiware-creatifi-coaching mailing list
      Fiware-creatifi-coaching@lists.fi-ware.org
      https://lists.fi-ware.org/listinfo/fiware-creatifi-coaching

      [Created via e-mail received from: Xavier Carol Rossell <xavier.carol@i2cat.net>]

        Activity

        Hide
        silviocretti Silvio Cretti added a comment -

        The VM should be up again.
        silvio

        On Fri, Jul 10, 2015 at 9:25 AM, Xavier Carol Rossell <
        xavier.carol@i2cat.net> wrote:

        > Hi
        >
        > A user cannot access his VM locate in the Spain2 node. Here it is his
        > report:
        >
        > "Hi, I have instances on Spain2 region and one instance has public IP.
        > They have been working ok in the past, but I haven't accessed them for
        > couple of weeks. Now I can't reach the instance with ssh using public IP .
        > Connection time outs. My location is exactly same as was when connection
        > were working. Reboot of instance (via web interface) didn't help.
        >
        > Instance info below:
        > Public IP I'm using: 130.206.118.74
        >
        > Info
        >
        > Name: GBerryFrontEnd
        > ID: 6b59b666-b95c-480c-85f1-1a8f09e8e653
        > Status: ACTIVE
        > Specs
        >
        > RAM: 4096MB
        > VCPUs: 2 VCPU
        > Disk: 40GB
        > IP Addresses
        >
        > node-int-net-01: 192.168.197.236
        > node-int-net-01: 130.206.118.74"
        >
        > Thanks in advance,
        > Xavier Carol.
        >
        > _______________________________________________
        > Fiware-creatifi-coaching mailing list
        > Fiware-creatifi-coaching@lists.fi-ware.org
        > https://lists.fi-ware.org/listinfo/fiware-creatifi-coaching
        >
        >

        _______________________________________________
        Fiware-creatifi-coaching mailing list
        Fiware-creatifi-coaching@lists.fi-ware.org
        https://lists.fi-ware.org/listinfo/fiware-creatifi-coaching

        Show
        silviocretti Silvio Cretti added a comment - The VM should be up again. silvio On Fri, Jul 10, 2015 at 9:25 AM, Xavier Carol Rossell < xavier.carol@i2cat.net> wrote: > Hi > > A user cannot access his VM locate in the Spain2 node. Here it is his > report: > > "Hi, I have instances on Spain2 region and one instance has public IP. > They have been working ok in the past, but I haven't accessed them for > couple of weeks. Now I can't reach the instance with ssh using public IP . > Connection time outs. My location is exactly same as was when connection > were working. Reboot of instance (via web interface) didn't help. > > Instance info below: > Public IP I'm using: 130.206.118.74 > > Info > > Name: GBerryFrontEnd > ID: 6b59b666-b95c-480c-85f1-1a8f09e8e653 > Status: ACTIVE > Specs > > RAM: 4096MB > VCPUs: 2 VCPU > Disk: 40GB > IP Addresses > > node-int-net-01: 192.168.197.236 > node-int-net-01: 130.206.118.74" > > Thanks in advance, > Xavier Carol. > > _______________________________________________ > Fiware-creatifi-coaching mailing list > Fiware-creatifi-coaching@lists.fi-ware.org > https://lists.fi-ware.org/listinfo/fiware-creatifi-coaching > > _______________________________________________ Fiware-creatifi-coaching mailing list Fiware-creatifi-coaching@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-creatifi-coaching
        Hide
        fw.ext.user FW External User added a comment -

        Hi,

        The user is asking for this other VM that seems to have the same problem.

        Name: GBerryBackendDBServer
        ID: 48e11971-956f-4bfd-bfb7-0688843ea2a6
        Status: ACTIVE
        node-int-net-01: 192.168.197.237

        Thanks in advance.
        Kind regards,
        Xavier Carol.

        2015-07-10 12:44 GMT+02:00 Silvio Cretti <silvio.cretti@create-net.org>:

        > The VM should be up again.
        > silvio
        >
        > On Fri, Jul 10, 2015 at 9:25 AM, Xavier Carol Rossell <
        > xavier.carol@i2cat.net> wrote:
        >
        >> Hi
        >>
        >> A user cannot access his VM locate in the Spain2 node. Here it is his
        >> report:
        >>
        >> "Hi, I have instances on Spain2 region and one instance has public IP.
        >> They have been working ok in the past, but I haven't accessed them for
        >> couple of weeks. Now I can't reach the instance with ssh using public IP .
        >> Connection time outs. My location is exactly same as was when connection
        >> were working. Reboot of instance (via web interface) didn't help.
        >>
        >> Instance info below:
        >> Public IP I'm using: 130.206.118.74
        >>
        >> Info
        >>
        >> Name: GBerryFrontEnd
        >> ID: 6b59b666-b95c-480c-85f1-1a8f09e8e653
        >> Status: ACTIVE
        >> Specs
        >>
        >> RAM: 4096MB
        >> VCPUs: 2 VCPU
        >> Disk: 40GB
        >> IP Addresses
        >>
        >> node-int-net-01: 192.168.197.236
        >> node-int-net-01: 130.206.118.74"
        >>
        >> Thanks in advance,
        >> Xavier Carol.
        >>
        >> _______________________________________________
        >> Fiware-creatifi-coaching mailing list
        >> Fiware-creatifi-coaching@lists.fi-ware.org
        >> https://lists.fi-ware.org/listinfo/fiware-creatifi-coaching
        >>
        >>
        >

        _______________________________________________
        Fiware-creatifi-coaching mailing list
        Fiware-creatifi-coaching@lists.fi-ware.org
        https://lists.fi-ware.org/listinfo/fiware-creatifi-coaching

        Show
        fw.ext.user FW External User added a comment - Hi, The user is asking for this other VM that seems to have the same problem. Name: GBerryBackendDBServer ID: 48e11971-956f-4bfd-bfb7-0688843ea2a6 Status: ACTIVE node-int-net-01: 192.168.197.237 Thanks in advance. Kind regards, Xavier Carol. 2015-07-10 12:44 GMT+02:00 Silvio Cretti <silvio.cretti@create-net.org>: > The VM should be up again. > silvio > > On Fri, Jul 10, 2015 at 9:25 AM, Xavier Carol Rossell < > xavier.carol@i2cat.net> wrote: > >> Hi >> >> A user cannot access his VM locate in the Spain2 node. Here it is his >> report: >> >> "Hi, I have instances on Spain2 region and one instance has public IP. >> They have been working ok in the past, but I haven't accessed them for >> couple of weeks. Now I can't reach the instance with ssh using public IP . >> Connection time outs. My location is exactly same as was when connection >> were working. Reboot of instance (via web interface) didn't help. >> >> Instance info below: >> Public IP I'm using: 130.206.118.74 >> >> Info >> >> Name: GBerryFrontEnd >> ID: 6b59b666-b95c-480c-85f1-1a8f09e8e653 >> Status: ACTIVE >> Specs >> >> RAM: 4096MB >> VCPUs: 2 VCPU >> Disk: 40GB >> IP Addresses >> >> node-int-net-01: 192.168.197.236 >> node-int-net-01: 130.206.118.74" >> >> Thanks in advance, >> Xavier Carol. >> >> _______________________________________________ >> Fiware-creatifi-coaching mailing list >> Fiware-creatifi-coaching@lists.fi-ware.org >> https://lists.fi-ware.org/listinfo/fiware-creatifi-coaching >> >> > _______________________________________________ Fiware-creatifi-coaching mailing list Fiware-creatifi-coaching@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-creatifi-coaching
        Hide
        silviocretti Silvio Cretti added a comment -

        the vm is accesible again.

        Show
        silviocretti Silvio Cretti added a comment - the vm is accesible again.

          People

          • Assignee:
            silviocretti Silvio Cretti
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: