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  1. Help-Coaches-Desk
  2. HELC-1395

FIWARE.Request.Coach.CreatiFI.Kurento-based video recorder produces empty video files.

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Component/s: CreatiFI
        • Labels:
          None

          Description

          Dear FIWARE coach,
          we forward you a support request received from a CreatiFI applicant we are
          not able to solve.
          Please let us know if you need direct contact with the submitter.
          Thanks.

          *************************************
          We are using the Kurento recorder functionality to capture audio/video from
          the users browser. We had the recorder working correctly but after updating
          to v6.4.1~5.g15f6a5f for the server, 6.4.1 for kurento-client & 6.2.0 for
          kurento-utils each video file that is uploaded has a file size of 0 bytes.
          I have granted the user 'kurento' write access on the relevant directories
          as per Andrea Maestrini's instructions but this did not solve our problem.
          I have attached a gist with the client-side code.

          https://gist.github.com/anonymous/504c55321c78e62c54ef49fd3bc102a0

          *************************************

          Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
          Please, send your messages using the new domain (Fiware-creatifi-coaching@lists.fiware.org) instead of the old one.
          _______________________________________________
          Fiware-creatifi-coaching mailing list
          Fiware-creatifi-coaching@lists.fiware.org
          https://lists.fiware.org/listinfo/fiware-creatifi-coaching
          [Created via e-mail received from: Andrea Maestrini <amaestrini@create-net.org>]

            Issue Links

            relates to

            extRequest - Request from external stakeholder received in the help desk HELP-6645 FIWARE.Request.Tech.Kurento-based video recorder produces empty video files..

            • Major - Major loss of function.
            • Closed

              Activity

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              Permalink
              silviocretti Silvio Cretti added a comment -

              Dear accelerator,
              the process in order to fix the issue is going on, it takes some time but the FIWARE expert is giving support to the applicant.
              BR

              Show
              silviocretti Silvio Cretti added a comment - Dear accelerator, the process in order to fix the issue is going on, it takes some time but the FIWARE expert is giving support to the applicant. BR
              Hide
              Permalink
              silviocretti Silvio Cretti added a comment - - edited

              Dear accelerator,
              the FIWARE expert and the applicant are directly in contact in order to fix the issue asap.

              BR

              Show
              silviocretti Silvio Cretti added a comment - - edited Dear accelerator, the FIWARE expert and the applicant are directly in contact in order to fix the issue asap. BR

                People

                • Assignee:
                  silviocretti Silvio Cretti
                  Reporter:
                  fw.ext.user FW External User
                • Votes:
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                  Watchers:
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                  Dates

                  • Created:
                    Updated:
                    Resolved: