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  1. Help-Coaches-Desk
  2. HELC-1392

FIWARE.Request.Coach.CreatiFI.Problem recording webcam and/or screencast in firefox

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Component/s: CreatiFI
        • Labels:
          None

          Description

          Dear FIWARE coach,
          we forward you a support request received from a CreatiFI applicant we are
          not able to solve.
          Please let us know if you need direct contact with the submitter.
          Thanks.

          ************************

          I'm facing this issue where i do a streamcast in chrome and it works but
          not firefox, i get this logs from about:webrtc

          (stun/INFO) Skipping SOURCE-ADDRESS

          (stun/INFO) Skipping CHANGED-ADDRESS

          (stun/INFO) Translating obsolete XOR-MAPPED-ADDRESS type

          (stun/INFO) STUN-CLIENT(srflx(IP4:192.168.0.105:56849/UDP|stun.services.mozilla.com:3478)):
          Received response; processing

          (stun/INFO) Skipping SOURCE-ADDRESS

          (stun/INFO) Skipping CHANGED-ADDRESS

          (stun/INFO) Translating obsolete XOR-MAPPED-ADDRESS type

          (stun/INFO) STUN-CLIENT(srflx(IP4:192.168.0.105:56852/UDP|stun.services.mozilla.com:3478)):
          Received response; processing

          (ice/NOTICE) ICE(PC:1463562084828000 (id=305
          url=https://localhost/tester)): peer (PC:1463562084828000 (id=305
          url=https://localhost/tester):default) no streams with non-empty check
          lists

          (ice/NOTICE) ICE(PC:1463562084828000 (id=305
          url=https://localhost/tester)): peer (PC:1463562084828000 (id=305
          url=https://localhost/tester):default) no streams with pre-answer
          requests

          (ice/NOTICE) ICE(PC:1463562084828000 (id=305
          url=https://localhost/tester)): peer (PC:1463562084828000 (id=305
          url=https://localhost/tester):default) no checks to start

          (ice/INFO) ICE-PEER(PC:1463562084828000 (id=305
          url=https://localhost/tester):default)/CAND-PAIR(Q/hG): setting pair
          to state FROZEN:
          Q/hG|IP4:192.168.56.1:56848/UDP|IP4:10.240.0.3:43680/UDP(host(IP4:192.168.56.1:56848/UDP)|candidate:1
          1 UDP 2013266431 10.240.0.3 43680 typ host)

          (ice/INFO) ICE(PC:1463562084828000 (id=305
          url=https://localhost/tester))/CAND-PAIR(Q/hG): Pairing candidate
          IP4:192.168.56.1:56848/UDP (7e7f00ff):IP4:10.240.0.3:43680/UDP
          (780001ff) priority=8646913483524145663 (780001fffcfe01ff)

          (ice/INFO) ICE-PEER(PC:1463562084828000 (id=305
          url=https://localhost/tester):default)/ICE-STREAM(0-1463562084828000
          (id=305 url=https://localhost/tester) aLevel=0): Starting check timer
          for stream.

          (ice/INFO) ICE-PEER(PC:1463562084828000 (id=305
          url=https://localhost/tester):default)/CAND-PAIR(Q/hG): setting pair
          to state WAITING:
          Q/hG|IP4:192.168.56.1:56848/UDP|IP4:10.240.0.3:43680/UDP(host(IP4:192.168.56.1:56848/UDP)|candidate:1
          1 UDP 2013266431 10.240.0.3 43680 typ host)

          (ice/INFO) ICE-PEER(PC:1463562084828000 (id=305
          url=https://localhost/tester):default)/CAND-PAIR(Q/hG): setting pair
          to state IN_PROGRESS:
          Q/hG|IP4:192.168.56.1:56848/UDP|IP4:10.240.0.3:43680/UDP(host(IP4:192.168.56.1:56848/UDP)|candidate:1
          1 UDP 2013266431 10.240.0.3 43680 typ host)

          (ice/NOTICE) ICE(PC:1463562084828000 (id=305
          url=https://localhost/tester)): peer (PC:1463562084828000 (id=305
          url=https://localhost/tester):default) is now checking

          (ice/INFO) ICE-PEER(PC:1463562084828000 (id=305
          url=https://localhost/tester):default)/CAND-PAIR(Vy1s): setting pair
          to state FROZEN:
          Vy1s|IP4:192.168.0.105:56849/UDP|IP4:10.240.0.3:43680/UDP(host(IP4:192.168.0.105:56849/UDP)|candidate:1
          1 UDP 2013266431 10.240.0.3 43680 typ host)

          (ice/INFO) ICE(PC:1463562084828000 (id=305
          url=https://localhost/tester))/CAND-PAIR(Vy1s): Pairing candidate
          IP4:192.168.0.105:56849/UDP (7e7e00ff):IP4:10.240.0.3:43680/UDP
          (780001ff) priority=8646913483524014591 (780001fffcfc01ff)

          (ice/WARNING) Peer offered candidates for disabled local component

          (ice/WARNING) Peer offered candidates for disabled local component

          (ice/WARNING) Peer offered candidates for disabled local component

          (ice/INFO) ICE-PEER(PC:1463562084828000 (id=305
          url=https://localhost/tester):default)/CAND-PAIR(Vy1s): setting pair
          to state WAITING:
          Vy1s|IP4:192.168.0.105:56849/UDP|IP4:10.240.0.3:43680/UDP(host(IP4:192.168.0.105:56849/UDP)|candidate:1
          1 UDP 2013266431 10.240.0.3 43680 typ host)

          (ice/INFO) ICE-PEER(PC:1463562084828000 (id=305
          url=https://localhost/tester):default)/CAND-PAIR(Vy1s): setting pair
          to state IN_PROGRESS:
          Vy1s|IP4:192.168.0.105:56849/UDP|IP4:10.240.0.3:43680/UDP(host(IP4:192.168.0.105:56849/UDP)|candidate:1
          1 UDP 2013266431 10.240.0.3 43680 typ host)

          (ice/WARNING) ICE-PEER(PC:1463562084828000 (id=305
          url=https://localhost/tester):default): no pairs for
          0-1463562084828000 (id=305 url=https://localhost/tester) aLevel=0

          (ice/INFO) ICE-PEER(PC:1463562084828000 (id=305
          url=https://localhost/tester):default)/CAND-PAIR(YO+a): setting pair
          to state FROZEN:
          YO+a|IP4:192.168.56.1:56848/UDP|IP4:privateurl.com:43680/UDP(host(IP4:192.168.56.1:56848/UDP)|candidate:4
          1 UDP 1677722111 privateurl.com 43680 typ srflx raddr 10.240.0.3 rport
          43680)

          (ice/INFO) ICE(PC:1463562084828000 (id=305
          url=https://localhost/tester))/CAND-PAIR(YO+a): Pairing candidate
          IP4:192.168.56.1:56848/UDP (7e7f00ff):IP4:privateurl.com:43680/UDP
          (640001ff) priority=7205761602765586943 (640001fffcfe01ff)

          (ice/INFO) ICE-PEER(PC:1463562084828000 (id=305
          url=https://localhost/tester):default)/ICE-STREAM(0-1463562084828000
          (id=305 url=https://localhost/tester) aLevel=0): Starting check timer
          for stream.

          (ice/INFO) ICE-PEER(PC:1463562084828000 (id=305
          url=https://localhost/tester):default)/CAND-PAIR(YO+a): setting pair
          to state WAITING:
          YO+a|IP4:192.168.56.1:56848/UDP|IP4:privateurl.com:43680/UDP(host(IP4:192.168.56.1:56848/UDP)|candidate:4
          1 UDP 1677722111 privateurl.com 43680 typ srflx raddr 10.240.0.3 rport
          43680)

          (ice/INFO) ICE-PEER(PC:1463562084828000 (id=305
          url=https://localhost/tester):default)/CAND-PAIR(YO+a): setting pair
          to state IN_PROGRESS:
          YO+a|IP4:192.168.56.1:56848/UDP|IP4:privateurl.com:43680/UDP(host(IP4:192.168.56.1:56848/UDP)|candidate:4
          1 UDP 1677722111 privateurl.com 43680 typ srflx raddr 10.240.0.3 rport
          43680)

          (ice/INFO) ICE-PEER(PC:1463562084828000 (id=305
          url=https://localhost/tester):default)/CAND-PAIR(+OGR): setting pair
          to state FROZEN:
          +OGR|IP4:192.168.0.105:56849/UDP|IP4:privateurl.com:43680/UDP(host(IP4:192.168.0.105:56849/UDP)|candidate:4
          1 UDP 1677722111 privateurl.com 43680 typ srflx raddr 10.240.0.3 rport
          43680)

          (ice/INFO) ICE(PC:1463562084828000 (id=305
          url=https://localhost/tester))/CAND-PAIR(+OGR): Pairing candidate
          IP4:192.168.0.105:56849/UDP (7e7e00ff):IP4:privateurl.com:43680/UDP
          (640001ff) priority=7205761602765455871 (640001fffcfc01ff)

          (ice/INFO) ICE-PEER(PC:1463562084828000 (id=305
          url=https://localhost/tester):default)/CAND-PAIR(+OGR): setting pair
          to state WAITING:
          +OGR|IP4:192.168.0.105:56849/UDP|IP4:privateurl.com:43680/UDP(host(IP4:192.168.0.105:56849/UDP)|candidate:4
          1 UDP 1677722111 privateurl.com 43680 typ srflx raddr 10.240.0.3 rport
          43680)

          (ice/INFO) ICE-PEER(PC:1463562084828000 (id=305
          url=https://localhost/tester):default)/CAND-PAIR(+OGR): setting pair
          to state IN_PROGRESS:
          +OGR|IP4:192.168.0.105:56849/UDP|IP4:privateurl.com:43680/UDP(host(IP4:192.168.0.105:56849/UDP)|candidate:4
          1 UDP 1677722111 privateurl.com 43680 typ srflx raddr 10.240.0.3 rport
          43680)

          (ice/WARNING) ICE-PEER(PC:1463562084828000 (id=305
          url=https://localhost/tester):default): no pairs for
          0-1463562084828000 (id=305 url=https://localhost/tester) aLevel=0

          (ice/INFO) ICE-PEER(PC:1463562084828000 (id=305
          url=https://localhost/tester):default)/ICE-STREAM(0-1463562084828000
          (id=305 url=https://localhost/tester) aLevel=0): Starting check timer
          for stream.

          (ice/WARNING) ICE-PEER(PC:1463562084828000 (id=305
          url=https://localhost/tester):default): no pairs for
          0-1463562084828000 (id=305 url=https://localhost/tester) aLevel=0

          (ice/INFO) ICE-PEER(PC:1463562084828000 (id=305
          url=https://localhost/tester):default)/ICE-STREAM(0-1463562084828000
          (id=305 url=https://localhost/tester) aLevel=0): Starting check timer
          for stream.

          (ice/WARNING) ICE-PEER(PC:1463562084828000 (id=305
          url=https://localhost/tester):default): no pairs for
          0-1463562084828000 (id=305 url=https://localhost/tester) aLevel=0

          +++++++ END ++++++++

          in the kurento logs i didnt found anything weird except from the fact that
          i dont see most of the time this line of code which is a good sign that the
          media is being recorded:

          2016-05-18 09:42:22,744768 723 [0x00007f4003fff700] debug
          KurentoWebSocketTransport WebSocketTransport.cpp:486 processMessage()
          Message: >{"jsonrpc":"2.0","method":"create","params":{"type":"RecorderEndpoint","constructorParams":

          {"mediaPipeline":"2222fa6d-d23b-4615-bcfa-f22559ffe853_kurento.MediaPipeline","mediaProfile":"WEBM_VIDEO_ONLY","stopOnEndOfStream":true,"uri":"file:///opt/kurento-store/6/screen.webm"}

          ,"properties":{},"sessionId":"a139ac91-67be-4964-94c6-d43d7a83baae"},"id":393}

          Here is how i start screensharing in firefox and chrome:

          var startScreen = () => {
          media = 'screen'
          var screenConstraints = getMediaConstraints('screen')
          var screenOptions =

          { remoteVideo: document.getElementById("screenOutput"), mediaConstraints: screenConstraints, onicecandidate: onIceCandidate, configuration: iceServersObj }

          webRtcPeerObj[accountID][sessionID]['screen'] =
          kurentoUtils.WebRtcPeer.WebRtcPeerSendrecv(screenOptions, function
          (error) {
          if (error)

          { return onError(error) }

          this.generateOffer(onOffer)
          })
          }

          As for the constraints, they look like this:

          var mediaConstraints = {
          webcam: {
          audio: true,
          video: {
          width:

          {max:160}

          ,
          height:

          {max:90}

          ,
          frameRate:

          {min:1, max: 15}

          }
          },
          screen: {
          audio: false,
          video: {
          width:

          {max: 640}

          ,
          height:

          {max: 480}

          ,
          frameRate:

          {min:1, max: 15}

          }
          }
          }

          also, i do this when im proccesing the answer from kurento:

          onmessage...
          ...
          case 'processAnswer':

          webRtcPeerObj[message.accountID][message.sessionID][message.media].processAnswer(message.sdpAnswer)
          if (message.media == 'webcam') {
          if(isFirefox){
          var screencast = getMediaConstraints("screen")
          screencast.video.mediaSource = "screen" || "window"
          setMediaConstraints(screencast, 'screen')
          setTimeout(function()

          { startScreen() }

          , 100);
          } else

          { window.postMessage('message', '*') }

          }
          break
          ...

          Also because im using Sendrecv i dont actually get the streams back, could
          it be a NAT? problem?
          another important fact is that in chrome i get 18 ice candidates for each
          media device, in firefox i get 18 for the camera and sometimes i'm able to
          record and 9 for the screencast which i have not been able to make it work.

          This is the exact code for both of them the only difference is that i have
          an event listener in the extension and another one in my file.js where i
          start the screencast if its chrome

          We are using KMS 6.4
          and kurento-client 6.4.1
          Thanks!

          i'm providing the log from kurento media server as an attachment

          ************************

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          [Created via e-mail received from: Andrea Maestrini <amaestrini@create-net.org>]

            Issue Links

            relates to

            extRequest - Request from external stakeholder received in the help desk HELP-6633 FIWARE.Request.Tech.Data.Stream-oriented.Problem recording webcam and/or screencast in firefox

            • Major - Major loss of function.
            • Closed

              Activity

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              Permalink
              silviocretti Silvio Cretti added a comment -

              Dear accelerator,
              your issue has been taken by FIWARE expert
              BR

              Show
              silviocretti Silvio Cretti added a comment - Dear accelerator, your issue has been taken by FIWARE expert BR
              Hide
              Permalink
              silviocretti Silvio Cretti added a comment -

              Dear accelerator,
              the FIWARE expert and the applicant are directly in contact on order to fix the issue asap.
              BR

              Show
              silviocretti Silvio Cretti added a comment - Dear accelerator, the FIWARE expert and the applicant are directly in contact on order to fix the issue asap. BR
              Hide
              Permalink
              silviocretti Silvio Cretti added a comment -

              Dear accelerator,
              the process in order to fix the issue is going on, it takes some time but the FIWARE expert is giving support to the applicant.
              BR

              Show
              silviocretti Silvio Cretti added a comment - Dear accelerator, the process in order to fix the issue is going on, it takes some time but the FIWARE expert is giving support to the applicant. BR
              Hide
              Permalink
              silviocretti Silvio Cretti added a comment -

              Dear accelerator,
              I close the ticket due to inactivity from the applicant
              BR

              Show
              silviocretti Silvio Cretti added a comment - Dear accelerator, I close the ticket due to inactivity from the applicant BR

                People

                • Assignee:
                  silviocretti Silvio Cretti
                  Reporter:
                  fw.ext.user FW External User
                • Votes:
                  0 Vote for this issue
                  Watchers:
                  2 Start watching this issue

                  Dates

                  • Created:
                    Updated:
                    Resolved: