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  1. Help-Coaches-Desk
  2. HELC-1390

FIWARE.Request.Coach.Finish.Difficulties making WireCloud with KeyRock publicly available

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Component/s: Finish
        • Labels:
          None

          Description

          Dear Sir or Madam,

          since last time you were able to provide good and fast help I now come to
          you with a new issue:

          Our project is now ready to get tested by our customers. Because of that we
          need it to be available in public and not only inside our DMZ. Therefore we
          created subdomains under what the WireCloud and the KeyRock-frontend servers
          shall be available.

          Now our proxy that handles all requests to our domain and redirects to the
          corresponding server of the subdomain serves https pages. Our servers inside
          the DMZ only serve http pages that then get encrypted by the proxy. Here we
          got some problems that are described at
          http://stackoverflow.com/questions/37164185/wirecloud-and-horizon-behind-htt
          ps-proxy .

          I hope you are able to again provide me with good and quick support.

          Best regards

          i.A. Jan Degenhardt

          Junior Consultant
          _______________________________

          Fon +49 (228) 338881 166
          Fax +49 (228) 338881 199
          E-Mail <jdegenhardt@eitco.de> jdegenhardt@eitco.de

          European IT Consultancy EITCO GmbH

          Am Bonner Bogen 6

          53227 Bonn

          » <http://www.eitco.de/> www.eitco.de
          _______________________________

          Clever change a running system.
          _______________________________

          Geschäftsführung: Reinhard Kille, Siegfried Klein, Harald Picard
          Handelsregister Amtsgericht Berlin-Charlottenburg HRB 103576 B, USt-ID-Nr.:
          DE814766437

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          [Created via e-mail received from: "Degenhardt, Jan" <JDegenhardt@eitco.de>]

            Issue Links

            relates to

            extRequest - Request from external stakeholder received in the help desk HELP-6622 FIWARE.Request.Tech.Apps.ApplicationMashup.IdMIntegration.DifficultiesWithCustomIdM

            • Critical - Crashes, loss of data, severe memory leak.
            • Closed

            Monitor - Issue type used to monitor other tools, like AskBot HELP-6580 FIWARE.Question.Tech.Apps.ApplicationMashup.IdMIntegration.WireCloudAndHorizonBehindHTTPSProxy

            • Major - Major loss of function.
            • Closed

              Activity

              Descending order - Click to sort in ascending order
              Hide
              Permalink
              ichulani ilknur chulani added a comment -

              It seems Wirecloud GE owner (Alvaro Arranz) cloned the issue and assigned the new one (HELP-6751) to Keyrock GE owner (Alvaro Alonso).

              But the Keyrock GE owner was not able to reproduce the issue, so closed the cloned ticket (HELP-6751).

              I am also closing this ticket, but asked Jan in HELP-6751 to provide us more details or another example to to reproduce the issue if he is still having issues.

              Show
              ichulani ilknur chulani added a comment - It seems Wirecloud GE owner (Alvaro Arranz) cloned the issue and assigned the new one ( HELP-6751 ) to Keyrock GE owner (Alvaro Alonso). But the Keyrock GE owner was not able to reproduce the issue, so closed the cloned ticket ( HELP-6751 ). I am also closing this ticket, but asked Jan in HELP-6751 to provide us more details or another example to to reproduce the issue if he is still having issues.
              Hide
              Permalink
              ichulani ilknur chulani added a comment -

              GE owner responded in Stackoverflow. Checking in HELP-6622 with the user if this solved his problem or not.

              Show
              ichulani ilknur chulani added a comment - GE owner responded in Stackoverflow. Checking in HELP-6622 with the user if this solved his problem or not.
              Hide
              Permalink
              ichulani ilknur chulani added a comment -

              Reminded the GE owner again about the remaining question on StackOverflow.

              Show
              ichulani ilknur chulani added a comment - Reminded the GE owner again about the remaining question on StackOverflow.
              Hide
              Permalink
              fw.ext.user FW External User added a comment -

              Comment by jdegenhardt@eitco.de :

              Hi Ilknur,

              thanks for your reply. Most of our problems got already resolved by Alvaro.
              Only the problem described in my comment to Alvaros answer is still open: http://stackoverflow.com/questions/37164185/wirecloud-and-horizon-behind-https-proxy#comment61891042_37166993

              Best regards
              Jan Degenhardt

              ----Ursprüngliche Nachricht----
              Von: Help-Coaches-Desk coaches-help-desk-jira@fi-ware.org
              Gesendet: Mittwoch, 18. Mai 2016 10:32
              An: Degenhardt, Jan
              Betreff: [FIWARE-JIRA] (HELC-1390) [Fiware-finish-coaching] Difficulties making WireCloud with KeyRock publicly available

              From FIWARE JIRA - Coaches Help Desk ----

              -------------------------------------------------------------------------------
              Comments:

              ilknur chulani - Today 11:31 AM
              ------------------
              Hi Jan,

              My sincere apologies, somehow I missed your support request in my crowded inbox. I added a comment to the ticket related to your stackoverflow qurestion. So hopefully Alvaro is able to provide furthner assistance regarding your second question.

              Best regards,

              ilknur

              ------------------------
              Issue id: HELC-1390
              Description:
              Dear Sir or Madam,

              since last time you were able to provide good and fast help I now come to you with a new issue:

              Our project is now ready to get tested by our customers. Because of that we need it to be available in public and not only inside our DMZ. Therefore we created subdomains under what the WireCloud and the KeyRock-frontend servers shall be available.

              Now our proxy that handles all requests to our domain and redirects to the corresponding server of the subdomain serves https pages. Our servers inside the DMZ only serve http pages that then get encrypted by the proxy. Here we got some problems that are described at http://stackoverflow.com/questions/37164185/wirecloud-and-horizon-behind-htt
              ps-proxy .

              I hope you are able to again provide me with good and quick support.

              Best regards

              i.A. Jan Degenhardt

              Junior Consultant

              Show
              fw.ext.user FW External User added a comment - Comment by jdegenhardt@eitco.de : Hi Ilknur, thanks for your reply. Most of our problems got already resolved by Alvaro. Only the problem described in my comment to Alvaros answer is still open: http://stackoverflow.com/questions/37164185/wirecloud-and-horizon-behind-https-proxy#comment61891042_37166993 Best regards Jan Degenhardt ---- Ursprüngliche Nachricht ---- Von: Help-Coaches-Desk coaches-help-desk-jira@fi-ware.org Gesendet: Mittwoch, 18. Mai 2016 10:32 An: Degenhardt, Jan Betreff: [FIWARE-JIRA] ( HELC-1390 ) [Fiware-finish-coaching] Difficulties making WireCloud with KeyRock publicly available From FIWARE JIRA - Coaches Help Desk ---- ------------------------------------------------------------------------------- Comments: ilknur chulani - Today 11:31 AM ------------------ Hi Jan, My sincere apologies, somehow I missed your support request in my crowded inbox. I added a comment to the ticket related to your stackoverflow qurestion. So hopefully Alvaro is able to provide furthner assistance regarding your second question. Best regards, ilknur ------------------------ Issue id: HELC-1390 Description: Dear Sir or Madam, since last time you were able to provide good and fast help I now come to you with a new issue: Our project is now ready to get tested by our customers. Because of that we need it to be available in public and not only inside our DMZ. Therefore we created subdomains under what the WireCloud and the KeyRock-frontend servers shall be available. Now our proxy that handles all requests to our domain and redirects to the corresponding server of the subdomain serves https pages. Our servers inside the DMZ only serve http pages that then get encrypted by the proxy. Here we got some problems that are described at http://stackoverflow.com/questions/37164185/wirecloud-and-horizon-behind-htt ps-proxy . I hope you are able to again provide me with good and quick support. Best regards i.A. Jan Degenhardt Junior Consultant
              Hide
              Permalink
              ichulani ilknur chulani added a comment -

              Hi Jan,

              My sincere apologies, somehow I missed your support request in my crowded inbox. I added a comment to the ticket related to your stackoverflow qurestion. So hopefully Alvaro is able to provide furthner assistance regarding your second question.

              Best regards,

              ilknur

              Show
              ichulani ilknur chulani added a comment - Hi Jan, My sincere apologies, somehow I missed your support request in my crowded inbox. I added a comment to the ticket related to your stackoverflow qurestion. So hopefully Alvaro is able to provide furthner assistance regarding your second question. Best regards, ilknur

                People

                • Assignee:
                  ichulani ilknur chulani
                  Reporter:
                  fw.ext.user FW External User
                • Votes:
                  0 Vote for this issue
                  Watchers:
                  2 Start watching this issue

                  Dates

                  • Created:
                    Updated:
                    Resolved: