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  1. Help-Coaches-Desk
  2. HELC-1376

FIWARE.Request.Coach.CreatiFI.No activation link sent when new user registration in Trento node

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Component/s: CreatiFI
    • Labels:
      None

      Description

      Dear FIWARE coach,
      we forward you a support request received from a CreatiFI applicant we are
      not able to solve.
      Please let us know if you need direct contact with the submitter.
      Thanks.

      ********************

      Dear support team,

      We noticed that when we create new user in Fiware Lab -
      https://account.lab.fiware.org/auth/login/
      in the confirmation email that is being sent, there is no any activation
      link in the email.

      This is a problem for us, as we use the Fiware registration as main user
      generation process, but we suppose this also is a problem for other
      startup. We notice this after the last maintenance that was announced.

      Thank you in advance for the rapid reaction.

      ********************

      Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
      Please, send your messages using the new domain (Fiware-creatifi-coaching@lists.fiware.org) instead of the old one.
      _______________________________________________
      Fiware-creatifi-coaching mailing list
      Fiware-creatifi-coaching@lists.fiware.org
      https://lists.fiware.org/listinfo/fiware-creatifi-coaching
      [Created via e-mail received from: Andrea Maestrini <amaestrini@create-net.org>]

      1. fiware.pdf
        427 kB
        FW External User
      1. issue1.png
        13 kB

        Issue Links

          Activity

          fw.ext.user FW External User created issue -
          backlogmanager Backlog Manager made changes -
          Field Original Value New Value
          Component/s CreatiFI [ 10357 ]
          backlogmanager Backlog Manager made changes -
          Assignee Silvio Cretti [ silvio.cretti ]
          silviocretti Silvio Cretti made changes -
          Component/s _TECH_ [ 11400 ]
          backlogmanager Backlog Manager made changes -
          Link This issue relates to HELP-6503 [ HELP-6503 ]
          backlogmanager Backlog Manager made changes -
          Component/s _TECH_ [ 11400 ]
          Hide
          silviocretti Silvio Cretti added a comment -

          Dear accelerator,
          I forwarded your request to the FIWARE expert
          BR

          Show
          silviocretti Silvio Cretti added a comment - Dear accelerator, I forwarded your request to the FIWARE expert BR
          silviocretti Silvio Cretti made changes -
          Status Open [ 1 ] In Progress [ 3 ]
          Hide
          fw.ext.user FW External User added a comment -

          Comment by amaestrini@create-net.org :

          Dear FIWARE coach,
          we forward you an update from the applicant we are not able to solve.
          Please let us know if you need direct contact with the submitter.
          Thanks.

          ****************************

          Hi,
          We tested the user creation process again today (
          https://account.lab.fiware.org/sign_up/) through a few different email
          servers. Only Gmail displayed the confirmation link properly - the link was
          clickable. We have attached a file (fiware.pdf) to show the results from
          the other email servers.

          Thanks!

          ****************************

          On Tue, Apr 26, 2016 at 5:20 PM, Andrea Maestrini <amaestrini@create-net.org
          > wrote:

          > Dear FIWARE coach,
          > we forward you a support request received from a CreatiFI applicant we are
          > not able to solve.
          > Please let us know if you need direct contact with the submitter.
          > Thanks.
          >
          > ********************
          >
          > Dear support team,
          >
          > We noticed that when we create new user in Fiware Lab -
          > https://account.lab.fiware.org/auth/login/
          > in the confirmation email that is being sent, there is no any activation
          > link in the email.
          >
          > This is a problem for us, as we use the Fiware registration as main user
          > generation process, but we suppose this also is a problem for other
          > startup. We notice this after the last maintenance that was announced.
          >
          > Thank you in advance for the rapid reaction.
          >
          >
          > ********************
          >

          Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
          Please, send your messages using the new domain (Fiware-creatifi-coaching@lists.fiware.org) instead of the old one.

          Show
          fw.ext.user FW External User added a comment - Comment by amaestrini@create-net.org : Dear FIWARE coach, we forward you an update from the applicant we are not able to solve. Please let us know if you need direct contact with the submitter. Thanks. **************************** Hi, We tested the user creation process again today ( https://account.lab.fiware.org/sign_up/ ) through a few different email servers. Only Gmail displayed the confirmation link properly - the link was clickable. We have attached a file (fiware.pdf) to show the results from the other email servers. Thanks! **************************** On Tue, Apr 26, 2016 at 5:20 PM, Andrea Maestrini <amaestrini@create-net.org > wrote: > Dear FIWARE coach, > we forward you a support request received from a CreatiFI applicant we are > not able to solve. > Please let us know if you need direct contact with the submitter. > Thanks. > > ******************** > > Dear support team, > > We noticed that when we create new user in Fiware Lab - > https://account.lab.fiware.org/auth/login/ > in the confirmation email that is being sent, there is no any activation > link in the email. > > This is a problem for us, as we use the Fiware registration as main user > generation process, but we suppose this also is a problem for other > startup. We notice this after the last maintenance that was announced. > > Thank you in advance for the rapid reaction. > > > ******************** > Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost. Please, send your messages using the new domain (Fiware-creatifi-coaching@lists.fiware.org) instead of the old one.
          fw.ext.user FW External User made changes -
          Attachment fiware.pdf [ 20609 ]
          silviocretti Silvio Cretti made changes -
          Status In Progress [ 3 ] Answered [ 10104 ]
          silviocretti Silvio Cretti made changes -
          Resolution Done [ 10000 ]
          Status Answered [ 10104 ] Closed [ 6 ]
          backlogmanager Backlog Manager made changes -
          Summary [Fiware-creatifi-coaching] [CreatiFI Italy Hub] No activation link sent when new user registration in Trento node FIWARE.Request.Coach.CreatiFI.No activation link sent when new user registration in Trento node
          Transition Time In Source Status Execution Times Last Executer Last Execution Date
          Open Open In Progress In Progress
          1d 23h 54m 1 Silvio Cretti 28/Apr/16 5:17 PM
          In Progress In Progress Answered Answered
          11d 15h 18m 1 Silvio Cretti 10/May/16 8:35 AM
          Answered Answered Closed Closed
          2s 1 Silvio Cretti 10/May/16 8:35 AM

            People

            • Assignee:
              silviocretti Silvio Cretti
              Reporter:
              fw.ext.user FW External User
            • Votes:
              0 Vote for this issue
              Watchers:
              2 Start watching this issue

              Dates

              • Created:
                Updated:
                Resolved: