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  1. Help-Coaches-Desk
  2. HELC-1376

FIWARE.Request.Coach.CreatiFI.No activation link sent when new user registration in Trento node

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Component/s: CreatiFI
    • Labels:
      None

      Description

      Dear FIWARE coach,
      we forward you a support request received from a CreatiFI applicant we are
      not able to solve.
      Please let us know if you need direct contact with the submitter.
      Thanks.

      ********************

      Dear support team,

      We noticed that when we create new user in Fiware Lab -
      https://account.lab.fiware.org/auth/login/
      in the confirmation email that is being sent, there is no any activation
      link in the email.

      This is a problem for us, as we use the Fiware registration as main user
      generation process, but we suppose this also is a problem for other
      startup. We notice this after the last maintenance that was announced.

      Thank you in advance for the rapid reaction.

      ********************

      Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
      Please, send your messages using the new domain (Fiware-creatifi-coaching@lists.fiware.org) instead of the old one.
      _______________________________________________
      Fiware-creatifi-coaching mailing list
      Fiware-creatifi-coaching@lists.fiware.org
      https://lists.fiware.org/listinfo/fiware-creatifi-coaching
      [Created via e-mail received from: Andrea Maestrini <amaestrini@create-net.org>]

      1. fiware.pdf
        427 kB
        FW External User
      1. issue1.png
        13 kB

        Issue Links

          Activity

          Hide
          silviocretti Silvio Cretti added a comment -

          Dear accelerator,
          I forwarded your request to the FIWARE expert
          BR

          Show
          silviocretti Silvio Cretti added a comment - Dear accelerator, I forwarded your request to the FIWARE expert BR
          Hide
          fw.ext.user FW External User added a comment -

          Comment by amaestrini@create-net.org :

          Dear FIWARE coach,
          we forward you an update from the applicant we are not able to solve.
          Please let us know if you need direct contact with the submitter.
          Thanks.

          ****************************

          Hi,
          We tested the user creation process again today (
          https://account.lab.fiware.org/sign_up/) through a few different email
          servers. Only Gmail displayed the confirmation link properly - the link was
          clickable. We have attached a file (fiware.pdf) to show the results from
          the other email servers.

          Thanks!

          ****************************

          On Tue, Apr 26, 2016 at 5:20 PM, Andrea Maestrini <amaestrini@create-net.org
          > wrote:

          > Dear FIWARE coach,
          > we forward you a support request received from a CreatiFI applicant we are
          > not able to solve.
          > Please let us know if you need direct contact with the submitter.
          > Thanks.
          >
          > ********************
          >
          > Dear support team,
          >
          > We noticed that when we create new user in Fiware Lab -
          > https://account.lab.fiware.org/auth/login/
          > in the confirmation email that is being sent, there is no any activation
          > link in the email.
          >
          > This is a problem for us, as we use the Fiware registration as main user
          > generation process, but we suppose this also is a problem for other
          > startup. We notice this after the last maintenance that was announced.
          >
          > Thank you in advance for the rapid reaction.
          >
          >
          > ********************
          >

          Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
          Please, send your messages using the new domain (Fiware-creatifi-coaching@lists.fiware.org) instead of the old one.

          Show
          fw.ext.user FW External User added a comment - Comment by amaestrini@create-net.org : Dear FIWARE coach, we forward you an update from the applicant we are not able to solve. Please let us know if you need direct contact with the submitter. Thanks. **************************** Hi, We tested the user creation process again today ( https://account.lab.fiware.org/sign_up/ ) through a few different email servers. Only Gmail displayed the confirmation link properly - the link was clickable. We have attached a file (fiware.pdf) to show the results from the other email servers. Thanks! **************************** On Tue, Apr 26, 2016 at 5:20 PM, Andrea Maestrini <amaestrini@create-net.org > wrote: > Dear FIWARE coach, > we forward you a support request received from a CreatiFI applicant we are > not able to solve. > Please let us know if you need direct contact with the submitter. > Thanks. > > ******************** > > Dear support team, > > We noticed that when we create new user in Fiware Lab - > https://account.lab.fiware.org/auth/login/ > in the confirmation email that is being sent, there is no any activation > link in the email. > > This is a problem for us, as we use the Fiware registration as main user > generation process, but we suppose this also is a problem for other > startup. We notice this after the last maintenance that was announced. > > Thank you in advance for the rapid reaction. > > > ******************** > Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost. Please, send your messages using the new domain (Fiware-creatifi-coaching@lists.fiware.org) instead of the old one.

            People

            • Assignee:
              silviocretti Silvio Cretti
              Reporter:
              fw.ext.user FW External User
            • Votes:
              0 Vote for this issue
              Watchers:
              2 Start watching this issue

              Dates

              • Created:
                Updated:
                Resolved: