Silvio Cretti added a comment - 10/Dec/15 5:35 PM Forwarding this request to the Orion CB owner.

Silvio Cretti added a comment - 10/Dec/15 5:38 PM The issue has been emailed: Time sent: 10/Dec/15 5:38 PM To: fiware-creatifi-coaching@lists.fiware.org with subject: *( HELC-1182 ) [Fiware-creatifi-coaching] [CreatiFI Helsinki Hub] Orion Context Broker GE ready for commercial purpose * Forwarding teh request to Orion CB owner.

Silvio Cretti added a comment - 14/Dec/15 4:17 PM The issue has been emailed: Time sent: 14/Dec/15 4:17 PM To: fiware-creatifi-coaching@lists.fiware.org with subject: *( HELC-1182 ) [Fiware-creatifi-coaching] [CreatiFI Helsinki Hub] Orion Context Broker GE ready for commercial purpose * Dear CreatiFI accelerator, following the Orion CB GE owner reply. Hope this clarifies the points. BR CreatiFI FIWARE coach ****************************************** Dear Marc, With regards to your questions: Regarding maturity/readiness, the Orion Context Broker product meets TLR9 model according to [1] . As an example, Orion is one of the core componentes of the Telefónica's Smart Cities and Smart Industry platforms, which provide commercial services since 2014. Regarding support, basic support is provided through the official FIWARE support channels: StackOverflow ( http://stackoverflow.com/questions/tagged/fiware-orion ) and Askbot ( https://ask.fiware.org/questions/ ). The following post explain when to use one or another: https://ask.fiware.org/question/39/stackoverflow-or-askfiwareorg . Although our team does our best and use to answer in 1-2 working days, note that there isn't any SLA in place, so support is provided only in best effort mode. Direct contact through skype or other channels is not an official FIWARE support channel (although depending on the complexity of the issue reported at StackOverflow or Askbot sometimes we use email or other means to work in close contact with the reporting user). Other commercial-grade SLAs are feasible under contract with Telefónica or any other company that may provide such support on the product standalone, or integrated as part of a FIWARE-compliant platform, because the software is open source. During 2016, the FIWARE community will provide means for companies to advertise commercial support or consultancy services around FIWARE technologies. I hope this information helps. Best regards, ------ Fermín [1] https://en.wikipedia.org/wiki/Technology_readiness_level#European_Commission_definition *********************************************