Dear Branimir,

Thanks very much for your message. My apologies, it seems I missed your message in my crowded inbox. For future requests, you may contact the following support channels to get a more timely response:

• for fiware lab questions: fiware-lab-help@lists.fiware.org<fiware-lab-help@lists.fiware.org>

• for GE related questions: fiware-tech-help@lists.fiware.org<fiware-tech-help@lists.fiware.org> or the respective GE owners if it is a question about specific GEs

• if you have other inquiries or need help escalating an issue: fiware-finish-coaching@lists.fiware.org (this is the support channel our team is monitoring, you can cc me as well if you wish)

Regarding slack, it seems you need to go to this google doc to signup:
http://goo.gl/forms/BFd2EZtwgG

Here is more detailed info I found regarding the Fiware slack community:
“This community was launched by Mateusz Maj from the Motosmarty SME (belonging to the FI-C3 accelerator) as a channel from SMEs to discuss together about their technical difficulties.
Here is the message from Mat:
“Being a part of the FIWARE initiative means using all the infrastructure, services and apps provided by FIWARE. It's really exciting but I still feel that there is not enough resources in order to build a viable working and FIWARE supported business solution.

That's why we started an independent slack community for all FIWARE stakeholders - startups, accelerators, infrastructure owners, FIWARE developers and European Commission to boost up the communication. This initiative is run for startups by startups.

That is why we have the following channels ( currently more than 100):

• acc-#name# - for accelerators e.g. acc-fi-c3
• ge-#name# - for General Enablers
• instance-#location# - for all cloud instance
• se-#name# - for Special Enablers
• general - for general discussions

There is no 'link' for registration as this is based on an invitation from an administrator. So in order to join - use the link for the google doc http://goo.gl/forms/BFd2EZtwgG "
They welcome contributions from other SMEs in other accelerators so feel free to forward this invitation to your respective accelerators and SMEs.”

Hope this helps for now,

Kind regards,

ilknur

From: Branimir Rakic branimir.rakic@prospeh.com
Sent: Thursday, September 10, 2015 11:47 AM
To: Chulani, Ilknur; office@prospeh.com
Subject: Re: A couple of technical questions regarding GE's and support

Hi Ilknur,

Hope all is going well . Did you by chance get to see my previous email ?

In the mean time I have taken the liberty to contact some of the GE developers and they have already been helpful. We could really use the invitation for the Slack group - can you please help us out?

Greets
Branimir

On Mon, Sep 7, 2015 at 1:05 PM, Branimir Rakic <branimir.rakic@prospeh.com<branimir.rakic@prospeh.com>> wrote:
Hi Ilknur,

Hope all is good and that you had a good vacation last month I was writing to you at the time, though your colleague responded and helped us out.

So to quickly introduce myself again, I am Branimir from Prospeh and we have been one of the selected SME's to participate in the Finish accelerator in the last call with our project FoodCollab.

We are currently working on our first deliverable which is the detailed specs for our system and therefore we are trying to integrate as many parts as possible and test out how they work, though we are having a tough time with a couple of GE's and Fiware Lab in general throwing errors at us.

Can you please direct us to whom we should contact regarding specific GE errors and fiware lab errors? Is it OK to contact the GE creators directly, or should we write to you maybe as our coach? What would be the best option?

Also, can we expect any assistance with GE deployment in case of issues? Is there any possibility of a Skype video/screen share call with anyone from support?

And finally - we have found there is a Slack group <http://fiwaredev.slack.com/> for Fiware developers but there is no way to join directly but to contact Piotr via Slack<https://www.linkedin.com/grp/post/4239932-6005624569765908482>, which we cannot access because we need him to give us access (circular dependencies . Can you help us with joining the Slack channel, or maybe give us Piotrs email address?

It's a lot of questions at once - in time I hope we should have much less of them.

Big thanks in advance and all the best from Belgrade
Branimir

–

http://www.prospeh.com/prospeh_logo_mail_sig_no_slogan.png

Branimir Rakić

Co-Founder / MSc Electrical & Computer Engineering

Prospeh d.o.o. - Poslovne Storitve in Digitalne Rešitve

http://www.prospeh.com/icon_phone.png +381 600 456 788

http://www.prospeh.com/icon_mail.png branimir.rakic@prospeh.com<branimir.rakic@prospeh.com>

http://www.prospeh.com/icon_web.png www.prospeh.com<http://www.prospeh.com>

–

http://www.prospeh.com/prospeh_logo_mail_sig_no_slogan.png

Branimir Rakić

Co-Founder / MSc Electrical & Computer Engineering

Prospeh d.o.o. - Poslovne Storitve in Digitalne Rešitve

http://www.prospeh.com/icon_phone.png +381 600 456 788

http://www.prospeh.com/icon_mail.png branimir.rakic@prospeh.com<branimir.rakic@prospeh.com>

http://www.prospeh.com/icon_web.png www.prospeh.com<http://www.prospeh.com>

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