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  1. Help-Desk
  2. HELP-9205

[Fiware-tech-help] Instance won't power on

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None

          Description

          Hi,

          im trying to start the instance in my Fiware-Lab account, but it won't change the state, it remains on "powering-on" like can you see in the picture. Can fix this issue??

          Best regards

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          [Created via e-mail received from: Whis Whis <naff16@hotmail.com>]

            Activity

            Descending order - Click to sort in ascending order
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Open In Progress In Progress
            		1d 12h 40m 1 Fernando Lopez 26/May/17 10:13 AM
            In Progress In Progress Answered Answered
            		3d 3h 11m 1 José Ignacio Carretero Guarde 29/May/17 1:24 PM
            Answered Answered Closed Closed
            		1s 1 José Ignacio Carretero Guarde 29/May/17 1:24 PM
            fla Fernando Lopez made changes -
            Fix Version/s 2021 [ 12600 ]
            fla Fernando Lopez made changes -
            HD-Node Spain [ 10846 ]
            jicg José Ignacio Carretero Guarde made changes -
            Resolution Done [ 10000 ]
            Status Answered [ 10104 ] Closed [ 6 ]
            jicg José Ignacio Carretero Guarde made changes -
            Status In Progress [ 3 ] Answered [ 10104 ]
            Hide
            Permalink
            jicg José Ignacio Carretero Guarde added a comment -

            I guess you are in Spain2 region and your VM is up and running.

            Regards,
            José Ignacio

            Show
            jicg José Ignacio Carretero Guarde added a comment - I guess you are in Spain2 region and your VM is up and running. Regards, José Ignacio
            jicg José Ignacio Carretero Guarde made changes -
            Assignee Fernando Lopez [ fla ] José Ignacio Carretero Guarde [ jicg ]
            Hide
            Permalink
            fla Fernando Lopez added a comment -

            Dear user,

            Could you tell us your username and the region in which you have that instance?

            Show
            fla Fernando Lopez added a comment - Dear user, Could you tell us your username and the region in which you have that instance?
            fla Fernando Lopez made changes -
            Status Open [ 1 ] In Progress [ 3 ]
            fla Fernando Lopez made changes -
            Assignee Fernando Lopez [ fla ]
            fla Fernando Lopez made changes -
            Component/s FIWARE-LAB-HELP [ 10279 ]
            Component/s FIWARE-TECH-HELP [ 10278 ]
            backlogmanager Backlog Manager made changes -
            Field Original Value New Value
            Component/s FIWARE-TECH-HELP [ 10278 ]
            fw.ext.user FW External User created issue -

              People

              • Assignee:
                jicg José Ignacio Carretero Guarde
                Reporter:
                fw.ext.user FW External User
              • Votes:
                0 Vote for this issue
                Watchers:
                3 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: