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  1. Help-Desk
  2. HELP-82

FIWARE.Request.Lab.Spain.Notify of malfunctioning of IP assignment and FI-Ware Status page

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: Sprint 4.1.1
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None

          Description

          Hello,
          when I try to allocate a public IP to the Project (in Spain, but also other
          regions such as Trento), I get the following message:

          "Error: Infrastructure error Error Getting Floating IPs from tenant null:
          com.telefonica.euro_iaas.paasmanager.exception.OpenStackException: String
          index out of range: -9"

          Please note that I have no IP already allocated out of 1 available, so it
          should be fine.

          I tried checking the Status page at
          http://infographic.lab.fi-ware.org/status but I got the following:
          "Connection refused - connect(2)".

          Maybe you are already aware of the issues and you are already working on
          it, in that case sorry for the duplicate.

          Thank you.
          Best regards,

          Giovanni

          –

          Giovanni Maggini
          @maggix
          giovanni@gixworks.com
          Skype:maggix04
          IT +39 339 2239235 | NL +31 6 81 31 91 96

          _______________________________________________
          Fiware-lab-help mailing list
          Fiware-lab-help@lists.fi-ware.org
          https://lists.fi-ware.org/listinfo/fiware-lab-help

          1. Text File
            ATT00001.txt
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            FIWARE-LAB-HELP

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            FIWARE-LAB-HELP FIWARE-LAB-HELP created issue -
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            FIWARE-LAB-HELP FIWARE-LAB-HELP added a comment -

            Hi Giovanni

            Thanks for contacting us. In Spain, we are running out of public IPs. You should be able to obtain one now. I will resent your request to Trento region.
            Regards,
            HEnar

            De: fiware-lab-help-bounces@lists.fi-ware.org fiware-lab-help-bounces@lists.fi-ware.org En nombre de Giovanni Maggini
            Enviado el: martes, 10 de junio de 2014 15:57
            Para: fiware-lab-help@lists.fi-ware.org
            Asunto: [Fiware-lab-help] Notify of malfunctioning of IP assignment and FI-Ware Status page

            Hello,
            when I try to allocate a public IP to the Project (in Spain, but also other regions such as Trento), I get the following message:

            "Error: Infrastructure error Error Getting Floating IPs from tenant null: com.telefonica.euro_iaas.paasmanager.exception.OpenStackException: String index out of range: -9"

            Please note that I have no IP already allocated out of 1 available, so it should be fine.

            I tried checking the Status page at http://infographic.lab.fi-ware.org/status but I got the following: "Connection refused - connect(2)".

            Maybe you are already aware of the issues and you are already working on it, in that case sorry for the duplicate.

            Thank you.
            Best regards,

            Giovanni

            –

            Giovanni Maggini
            @maggix
            giovanni@gixworks.com<giovanni@gixworks.com>
            Skype:maggix04
            IT +39 339 2239235 | NL +31 6 81 31 91 96

            ________________________________

            Este mensaje se dirige exclusivamente a su destinatario. Puede consultar nuestra política de envío y recepción de correo electrónico en el enlace situado más abajo.
            This message is intended exclusively for its addressee. We only send and receive email on the basis of the terms set out at:
            http://www.tid.es/ES/PAGINAS/disclaimer.aspx

            _______________________________________________
            Fiware-lab-help mailing list
            Fiware-lab-help@lists.fi-ware.org
            https://lists.fi-ware.org/listinfo/fiware-lab-help

            Show
            FIWARE-LAB-HELP FIWARE-LAB-HELP added a comment - Hi Giovanni Thanks for contacting us. In Spain, we are running out of public IPs. You should be able to obtain one now. I will resent your request to Trento region. Regards, HEnar De: fiware-lab-help-bounces@lists.fi-ware.org fiware-lab-help-bounces@lists.fi-ware.org En nombre de Giovanni Maggini Enviado el: martes, 10 de junio de 2014 15:57 Para: fiware-lab-help@lists.fi-ware.org Asunto: [Fiware-lab-help] Notify of malfunctioning of IP assignment and FI-Ware Status page Hello, when I try to allocate a public IP to the Project (in Spain, but also other regions such as Trento), I get the following message: "Error: Infrastructure error Error Getting Floating IPs from tenant null: com.telefonica.euro_iaas.paasmanager.exception.OpenStackException: String index out of range: -9" Please note that I have no IP already allocated out of 1 available, so it should be fine. I tried checking the Status page at http://infographic.lab.fi-ware.org/status but I got the following: "Connection refused - connect(2)". Maybe you are already aware of the issues and you are already working on it, in that case sorry for the duplicate. Thank you. Best regards, Giovanni – Giovanni Maggini @maggix giovanni@gixworks.com< giovanni@gixworks.com > Skype:maggix04 IT +39 339 2239235 | NL +31 6 81 31 91 96 ________________________________ Este mensaje se dirige exclusivamente a su destinatario. Puede consultar nuestra política de envío y recepción de correo electrónico en el enlace situado más abajo. This message is intended exclusively for its addressee. We only send and receive email on the basis of the terms set out at: http://www.tid.es/ES/PAGINAS/disclaimer.aspx _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help
            Hide
            Permalink
            FIWARE-LAB-HELP FIWARE-LAB-HELP added a comment -

            Hello,
            when I try to allocate a public IP to the Project (in Spain, but also other regions such as Trento), I get the following message:

            "Error: Infrastructure error Error Getting Floating IPs from tenant null: com.telefonica.euro_iaas.paasmanager.exception.OpenStackException: String index out of range: -9"

            Please note that I have no IP already allocated out of 1 available, so it should be fine.

            I tried checking the Status page at http://infographic.lab.fi-ware.org/status but I got the following: "Connection refused - connect(2)".

            Maybe you are already aware of the issues and you are already working on it, in that case sorry for the duplicate.

            Thank you.
            Best regards,

            Giovanni

            –

            Giovanni Maggini
            @maggix
            giovanni@gixworks.com<giovanni@gixworks.com>
            Skype:maggix04
            IT +39 339 2239235 | NL +31 6 81 31 91 96

            ________________________________

            Este mensaje se dirige exclusivamente a su destinatario. Puede consultar nuestra política de envío y recepción de correo electrónico en el enlace situado más abajo.
            This message is intended exclusively for its addressee. We only send and receive email on the basis of the terms set out at:
            http://www.tid.es/ES/PAGINAS/disclaimer.aspx

            _______________________________________________
            Fiware-lab-help mailing list
            Fiware-lab-help@lists.fi-ware.org
            https://lists.fi-ware.org/listinfo/fiware-lab-help

            Show
            FIWARE-LAB-HELP FIWARE-LAB-HELP added a comment - Hello, when I try to allocate a public IP to the Project (in Spain, but also other regions such as Trento), I get the following message: "Error: Infrastructure error Error Getting Floating IPs from tenant null: com.telefonica.euro_iaas.paasmanager.exception.OpenStackException: String index out of range: -9" Please note that I have no IP already allocated out of 1 available, so it should be fine. I tried checking the Status page at http://infographic.lab.fi-ware.org/status but I got the following: "Connection refused - connect(2)". Maybe you are already aware of the issues and you are already working on it, in that case sorry for the duplicate. Thank you. Best regards, Giovanni – Giovanni Maggini @maggix giovanni@gixworks.com< giovanni@gixworks.com > Skype:maggix04 IT +39 339 2239235 | NL +31 6 81 31 91 96 ________________________________ Este mensaje se dirige exclusivamente a su destinatario. Puede consultar nuestra política de envío y recepción de correo electrónico en el enlace situado más abajo. This message is intended exclusively for its addressee. We only send and receive email on the basis of the terms set out at: http://www.tid.es/ES/PAGINAS/disclaimer.aspx _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help
            FIWARE-LAB-HELP FIWARE-LAB-HELP made changes -
            Field Original Value New Value
            Attachment ATT00001.txt [ 11210 ]
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            FIWARE-LAB-HELP FIWARE-LAB-HELP added a comment -

            It works.
            Awesome. Thanks!

            Giovanni

            On Tue, Jun 10, 2014 at 4:10 PM, HENAR MUÑOZ FRUTOS <henar@tid.es> wrote:

            > Hi Giovanni
            >
            >
            >
            > Thanks for contacting us. In Spain, we are running out of public IPs. You
            > should be able to obtain one now. I will resent your request to Trento
            > region.
            >
            > Regards,
            >
            > HEnar
            >
            >
            >
            > De: fiware-lab-help-bounces@lists.fi-ware.org [mailto:
            > fiware-lab-help-bounces@lists.fi-ware.org] *En nombre de *Giovanni Maggini
            > Enviado el: martes, 10 de junio de 2014 15:57
            > Para: fiware-lab-help@lists.fi-ware.org
            > Asunto: [Fiware-lab-help] Notify of malfunctioning of IP assignment and
            > FI-Ware Status page
            >
            >
            >
            > Hello,
            >
            > when I try to allocate a public IP to the Project (in Spain, but also
            > other regions such as Trento), I get the following message:
            >
            >
            >
            > "Error: Infrastructure error Error Getting Floating IPs from tenant null:
            > com.telefonica.euro_iaas.paasmanager.exception.OpenStackException: String
            > index out of range: -9"
            >
            >
            >
            > Please note that I have no IP already allocated out of 1 available, so it
            > should be fine.
            >
            >
            >
            > I tried checking the Status page at
            > http://infographic.lab.fi-ware.org/status but I got the following:
            > "Connection refused - connect(2)".
            >
            >
            >
            > Maybe you are already aware of the issues and you are already working on
            > it, in that case sorry for the duplicate.
            >
            >
            >
            > Thank you.
            >
            > Best regards,
            >
            >
            >
            > Giovanni
            >
            >
            >
            > –
            >
            >
            > Giovanni Maggini
            >
            > @maggix
            >
            > giovanni@gixworks.com
            >
            > Skype:maggix04
            >
            > IT +39 339 2239235 | NL +31 6 81 31 91 96
            >
            >
            >
            > ------------------------------
            >
            > Este mensaje se dirige exclusivamente a su destinatario. Puede consultar
            > nuestra política de envío y recepción de correo electrónico en el enlace
            > situado más abajo.
            > This message is intended exclusively for its addressee. We only send and
            > receive email on the basis of the terms set out at:
            > http://www.tid.es/ES/PAGINAS/disclaimer.aspx
            >

            –

            Giovanni Maggini
            @maggix
            giovanni@gixworks.com
            Skype:maggix04
            IT +39 339 2239235 | NL +31 6 81 31 91 96

            _______________________________________________
            Fiware-lab-help mailing list
            Fiware-lab-help@lists.fi-ware.org
            https://lists.fi-ware.org/listinfo/fiware-lab-help

            Show
            FIWARE-LAB-HELP FIWARE-LAB-HELP added a comment - It works. Awesome. Thanks! Giovanni On Tue, Jun 10, 2014 at 4:10 PM, HENAR MUÑOZ FRUTOS <henar@tid.es> wrote: > Hi Giovanni > > > > Thanks for contacting us. In Spain, we are running out of public IPs. You > should be able to obtain one now. I will resent your request to Trento > region. > > Regards, > > HEnar > > > > De: fiware-lab-help-bounces@lists.fi-ware.org [mailto: > fiware-lab-help-bounces@lists.fi-ware.org] *En nombre de *Giovanni Maggini > Enviado el: martes, 10 de junio de 2014 15:57 > Para: fiware-lab-help@lists.fi-ware.org > Asunto: [Fiware-lab-help] Notify of malfunctioning of IP assignment and > FI-Ware Status page > > > > Hello, > > when I try to allocate a public IP to the Project (in Spain, but also > other regions such as Trento), I get the following message: > > > > "Error: Infrastructure error Error Getting Floating IPs from tenant null: > com.telefonica.euro_iaas.paasmanager.exception.OpenStackException: String > index out of range: -9" > > > > Please note that I have no IP already allocated out of 1 available, so it > should be fine. > > > > I tried checking the Status page at > http://infographic.lab.fi-ware.org/status but I got the following: > "Connection refused - connect(2)". > > > > Maybe you are already aware of the issues and you are already working on > it, in that case sorry for the duplicate. > > > > Thank you. > > Best regards, > > > > Giovanni > > > > – > > > Giovanni Maggini > > @maggix > > giovanni@gixworks.com > > Skype:maggix04 > > IT +39 339 2239235 | NL +31 6 81 31 91 96 > > > > ------------------------------ > > Este mensaje se dirige exclusivamente a su destinatario. Puede consultar > nuestra política de envío y recepción de correo electrónico en el enlace > situado más abajo. > This message is intended exclusively for its addressee. We only send and > receive email on the basis of the terms set out at: > http://www.tid.es/ES/PAGINAS/disclaimer.aspx > – Giovanni Maggini @maggix giovanni@gixworks.com Skype:maggix04 IT +39 339 2239235 | NL +31 6 81 31 91 96 _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help
            mev Manuel Escriche made changes -
            Assignee Manuel Escriche [Administrator] [ mev ] Henar Muñoz [ henar ]
            mev Manuel Escriche made changes -
            Resolution Done [ 10000 ]
            Status To Do [ 10001 ] Done [ 10000 ]
            mev Manuel Escriche made changes -
            Component/s FIWARE-LAB-HELP [ 10279 ]
            mev Manuel Escriche made changes -
            Workflow Basic Workflow [ 12440 ] FW eRequest Workflow [ 15982 ]
            Issue Type Question [ 10004 ] eRequest [ 10101 ]
            FI-WARE Environment FI-LAB [ 10100 ]
            Resolution Done [ 10000 ]
            mev Manuel Escriche made changes -
            Resolution Done [ 10000 ]
            mev Manuel Escriche made changes -
            Workflow FW eRequest Workflow [ 15982 ] eRequest Workflow-2 [ 16453 ]
            mev Manuel Escriche made changes -
            Status Done [ 10000 ] In Progress [ 3 ]
            mev Manuel Escriche made changes -
            Status In Progress [ 3 ] Done [ 10000 ]
            mev Manuel Escriche made changes -
            Workflow eRequest Workflow-2 [ 16453 ] FW eRequest Workflow [ 16953 ]
            mev Manuel Escriche made changes -
            Fix Version/s Sprint 4.1.1 [ 10737 ]
            mev Manuel Escriche made changes -
            Reporter FIWARE-LAB-HELP [ fiware-lab-help ] FW External User [ fw.external.urser ]
            backlogmanager Backlog Manager made changes -
            Summary [Fiware-lab-help] Notify of malfunctioning of IP assignment and FI-Ware Status page FIWARE.Request.Lab.Notify of malfunctioning of IP assignment and FI-Ware Status page
            mev Manuel Escriche made changes -
            Workflow FW eRequest Workflow [ 16953 ] FW extRequest Workflow-II [ 40909 ]
            Status Done [ 10000 ] Closed [ 6 ]
            Issue Type eRequest [ 10101 ] extRequest [ 10104 ]
            mev Manuel Escriche made changes -
            Sender Email giovanni@gixworks.com
            mev Manuel Escriche made changes -
            HD-Node Spain [ 10846 ]
            backlogmanager Backlog Manager made changes -
            Summary FIWARE.Request.Lab.Notify of malfunctioning of IP assignment and FI-Ware Status page FIWARE.Request.Lab.Spain.Notify of malfunctioning of IP assignment and FI-Ware Status page
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            To Do To Do Done Done
            		15d 20h 57m 1 Manuel Escriche 10/Oct/14 11:31 AM
            Done Done In Progress In Progress
            		12d 10h 58m 1 Manuel Escriche 22/Oct/14 10:29 PM
            In Progress In Progress Done Done
            		1m 19s 1 Manuel Escriche 22/Oct/14 10:31 PM
            Done Done Closed Closed
            		446d 11h 39m 1 Manuel Escriche 12/Jan/16 9:10 AM

              People

              • Assignee:
                henar Henar Muñoz
                Reporter:
                fw.ext.user FW External User
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                0 Vote for this issue
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                Dates

                • Created:
                  Updated:
                  Resolved: