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  1. Help-Desk
  2. HELP-8187

FIWARE.Request.Lab.opening 27017 on mongodb vms.

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None

      Description

      dear support team,
      apparently you entirely blocked the access to 27017 tcp port on:

      130.206.84.32 (public ip) / 10.0.64.32 (private ip)
      130.206.84.33 (public ip) / 10.0.64.33 (private ip)
      130.206.84.34 (public ip) / 10.0.64.34 (private ip)

      can you open it again? the port need to be reachable by the private network 10.0.64.0/25 if it is not reachable:
      1 - the mongodb replicate set breaks
      2 - the context broker cannot reach the mongodb servers

      thanks,
      federico
      Dr. Federico Michele Facca
      Head of Martel Lab

      Martel Innovate
      Dorfstrasse 73 - 3073 Gümligen (Switzerland)
      0041 78 807 58 38
      0041 31 994 25 25
      martel-innovate.com <http://martel-innovate.com/>

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      [Created via e-mail received from: Federico Michele Facca <federico.facca@martel-innovate.com>]

        Activity

        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        Open Open Closed Closed
        2d 20h 51m 1 José Ignacio Carretero Guarde 30/Jan/17 10:44 AM
        Closed Closed In Progress In Progress
        3s 1 José Ignacio Carretero Guarde 30/Jan/17 10:44 AM
        In Progress In Progress Answered Answered
        3s 1 José Ignacio Carretero Guarde 30/Jan/17 10:44 AM
        Answered Answered Closed Closed
        2d 22h 25m 1 José Ignacio Carretero Guarde 02/Feb/17 9:10 AM

          People

          • Assignee:
            jicg José Ignacio Carretero Guarde
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            4 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: