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  1. Help-Desk
  2. HELP-8156

FIWARE.Request.Lab.Poznan node down - reported by SmartAgriFood SME.

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Critical
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None

      Description

      Dear Poznan node team,

      We received a problem report about the Poznan node outage. Do you have any ETA for the resolution of the critical storage failure? This issue is affecting at least two SMEs with demos this week.

      Many thanks in advance for your help.

      Kind regards,

      ilknur

      From: Yannis Skourtis yannis@integrated.gr
      Sent: Saturday, January 21, 2017 4:14 PM
      To: communityaccount@jira.fiware.org
      Cc: Chulani, Ilknur; Raul Palma; Dinos Psichos
      Subject: Re: [FIWARE-JIRA] (FLUA-66) SSRF-DSS

      Dear Ilknur,

      Dear Raul,

      Hello and thank you for the ongoing support.

      Unfortunately, the FIWARE Poznan node, where we're hosting most of our computing seems down for some time now.

      Do you have any idea when we might regain access to our FIWARE Lab community account instances there?

      We're participating in an important expo these days and we need to demonstrate parts of the work online, so uptime is crucial.

      Many thanks,

      Yannis

        Activity

        fla Fernando Lopez made changes -
        Fix Version/s 2021 [ 12600 ]
        fla Fernando Lopez made changes -
        HD-Node Poznan [ 10921 ]
        backlogmanager Backlog Manager made changes -
        Summary [Fiware-lab-help] Poznan node down - reported by SmartAgriFood SME FIWARE.Request.Lab.Poznan node down - reported by SmartAgriFood SME.
        PSNC Poznan Node Helpdesk made changes -
        Resolution Done [ 10000 ]
        Status Answered [ 10104 ] Closed [ 6 ]
        PSNC Poznan Node Helpdesk made changes -
        Status In Progress [ 3 ] Answered [ 10104 ]
        PSNC Poznan Node Helpdesk made changes -
        Status Open [ 1 ] In Progress [ 3 ]
        ichulani ilknur chulani made changes -
        Description Dear Poznan node team,

        We received a problem report about the Poznan node outage. Do you have any ETA for the resolution of the critical storage failure? This issue is affecting at least two SMEs with demos this week.

        Many thanks in advance for your help.

        Kind regards,

        ilknur

        From: Yannis Skourtis [mailto:yannis@integrated.gr]
        Sent: Saturday, January 21, 2017 4:14 PM
        To: communityaccount@jira.fiware.org
        Cc: Chulani, Ilknur; Raul Palma; Dinos Psichos
        Subject: Re: [FIWARE-JIRA] (FLUA-66) SSRF-DSS

        Dear Ilknur,

        Dear Raul,

        Hello and thank you for the ongoing support.

        Unfortunately, the FIWARE Poznan node, where we're hosting most of our computing seems down for some time now.

        Do you have any idea when we might regain access to our FIWARE Lab community account instances there?

        We're participating in an important expo these days and we need to demonstrate parts of the work online, so uptime is crucial.

        Many thanks,

        Yannis


        [http://integrated.gr/Integrated_Logo_3_small.jpg]

        On Thu, Nov 10, 2016 at 12:33 PM, Integrated IT & Digital Communication <info@integrated.gr<mailto:info@integrated.gr>> wrote:
        Dear Ilknur,

        Account status ok now.

        [Inline image 1]


        Many thanks for the support.

        -Yannis

        [http://integrated.gr/Integrated_Logo_3_small.jpg]

        On Thu, Nov 10, 2016 at 10:09 AM, FIWARE LAB Upgrade Account <communityaccount@jira.fiware.org<mailto:communityaccount@jira.fiware.org>> wrote:


        -------------------------------------------------------------------------------
        Comments:


        ilknur chulani - 28/Apr/15 2:44 PM
        ------------------
        Thanks for your request. It has been approved, you will hear back from the node team when your resources are assigned.

        Kind regards,

        ilknur


        ilknur chulani - 15/May/15 4:37 PM
        ------------------
        Closing the ticket for your community upgrade account request, as it seems your resource quotas have been assigned two days ago.

        Best regards,

        ilknur


        FW External User - 15/May/15 5:43 PM
        ------------------
        Comment by info@integrated.gr<mailto:info@integrated.gr> :
        Thanks. When are we going to be able to check our account status
        (trial/community) in one of the FIWARE Lab dashboards?



        On Fri, May 15, 2015 at 4:38 PM, FIWARE LAB Upgrade Account <
        communityaccount@fiware.org<mailto:communityaccount@fiware.org>> wrote:

        > FW External User
        > <https://jira.fiware.org/secure/ViewProfile.jspa?name=fw.ext.user>
        > *commented* on [image: UpgradeAccount] FLUA-66
        > <https://jira.fiware.org/browse/FLUA-66> FIWARE LAB Upgrade
        > Account <https://jira.fiware.org/browse/FLUA> / [image: UpgradeAccount]
        > <https://jira.fiware.org/browse/FLUA-66> FLUA-66
        > <https://jira.fiware.org/browse/FLUA-66> SSRF-DSS
        > <https://jira.fiware.org/browse/FLUA-66>
        >
        > Closing the ticket for your community upgrade account request, as it seems
        > your resource quotas have been assigned two days ago.
        >
        > Best regards,
        >
        > ilknur
        > Issue Type: [image: UpgradeAccount] UpgradeAccount Assignee: ilknur
        > chulani <https://jira.fiware.org/secure/ViewProfile.jspa?name=ichulani>
        > Components: SmartAgriFood Created: 17/Apr/15 12:10 PM Reporter: FW
        > External User
        > <https://jira.fiware.org/secure/ViewProfile.jspa?name=fw.ext.user>
        > Status: [image: Answered] Answered
        >
        > The Sustainable Small Ruminants Farming Decision Support System (SSRF-DSS)
        > will provide a web-based, model-driven decision support tool for farmers
        > using small ruminants (sheep and goats) in extensive farming methods. The
        > model that is the basic inference engine of the app helps farmers optimize
        > their annual income, taking into account labour hours, among other
        > variables.
        >
        > SSRF-DSS will provide an integrated platform where stakeholders (farmers
        > or other bodies) will
        >
        > - Use the model, through a user-friendly web interface, for an EU area
        > with tested data, to plan for their annual income in an optimal and
        > environmentally friendly way.
        > - Input data for different EU areas where key factors vary (such as
        > subsidies, land rent costs, fodder costs, product prices etc.).
        > - Help interconnect the app with other apps within FIspace and with
        > Open Data sources within the EU (e.g. subsidy or product price data) that
        > can facilitate accurate, real-time decision support.
        >
        > The development team will utilise FIWARE technologies to deliver an
        > integrated planning, resource management and decision support service for
        > small ruminants farmers. The FIspace B2B collaboration & application
        > mash-up potential will enable cross-domain access for data acquisition
        > (fodder price data, land price data, EU subsidies data, to name a few) and
        > data exchange while all decision support suggestions will be complemented
        > by dynamically generated charts and visualisations.
        >
        > *Reporter*: Yannis Skourtis
        > *E-mail*: yannis@integrated.gr<mailto:yannis@integrated.gr>
        > This email was generated by the FIWARE JIRA
        > <http://jira.fiware.org> following a request for account upgrade to
        > community status. If you need information on the status of your process,
        > you can reply to this email.
        >



        ilknur chulani - 15/May/15 5:56 PM
        ------------------
        Hi Yannis,

        You community account upgrade is completed. Which dashboard are you referring to? can you clarify please?

        Thanks.


        FW External User - 15/May/15 6:46 PM
        ------------------
        Comment by info@integrated.gr<mailto:info@integrated.gr> :
        Hi, I see it's done, and thank you.
        What I'm asking is whether I can check this within FIWARE Lab. I.e. is
        there any place in My Account tab or elsewhere where my account is labeled
        as 'community' type?

        Thanks,
        -j



        On Fri, May 15, 2015 at 5:57 PM, FIWARE LAB Upgrade Account <
        communityaccount@fiware.org<mailto:communityaccount@fiware.org>> wrote:

        > FW External User
        > <https://jira.fiware.org/secure/ViewProfile.jspa?name=fw.ext.user>
        > *commented* on [image: UpgradeAccount] FLUA-66
        > <https://jira.fiware.org/browse/FLUA-66> FIWARE LAB Upgrade
        > Account <https://jira.fiware.org/browse/FLUA> / [image: UpgradeAccount]
        > <https://jira.fiware.org/browse/FLUA-66> FLUA-66
        > <https://jira.fiware.org/browse/FLUA-66> SSRF-DSS
        > <https://jira.fiware.org/browse/FLUA-66>
        >
        > Hi Yannis,
        >
        > You community account upgrade is completed. Which dashboard are you
        > referring to? can you clarify please?
        >
        > Thanks.
        > Issue Type: [image: UpgradeAccount] UpgradeAccount Assignee: ilknur
        > chulani <https://jira.fiware.org/secure/ViewProfile.jspa?name=ichulani>
        > Components: SmartAgriFood Created: 17/Apr/15 12:10 PM Reporter: FW
        > External User
        > <https://jira.fiware.org/secure/ViewProfile.jspa?name=fw.ext.user>
        > Status: [image: Closed] Closed
        >
        > The Sustainable Small Ruminants Farming Decision Support System (SSRF-DSS)
        > will provide a web-based, model-driven decision support tool for farmers
        > using small ruminants (sheep and goats) in extensive farming methods. The
        > model that is the basic inference engine of the app helps farmers optimize
        > their annual income, taking into account labour hours, among other
        > variables.
        >
        > SSRF-DSS will provide an integrated platform where stakeholders (farmers
        > or other bodies) will
        >
        > - Use the model, through a user-friendly web interface, for an EU area
        > with tested data, to plan for their annual income in an optimal and
        > environmentally friendly way.
        > - Input data for different EU areas where key factors vary (such as
        > subsidies, land rent costs, fodder costs, product prices etc.).
        > - Help interconnect the app with other apps within FIspace and with
        > Open Data sources within the EU (e.g. subsidy or product price data) that
        > can facilitate accurate, real-time decision support.
        >
        > The development team will utilise FIWARE technologies to deliver an
        > integrated planning, resource management and decision support service for
        > small ruminants farmers. The FIspace B2B collaboration & application
        > mash-up potential will enable cross-domain access for data acquisition
        > (fodder price data, land price data, EU subsidies data, to name a few) and
        > data exchange while all decision support suggestions will be complemented
        > by dynamically generated charts and visualisations.
        >
        > *Reporter*: Yannis Skourtis
        > *E-mail*: yannis@integrated.gr<mailto:yannis@integrated.gr>
        > This email was generated by the FIWARE JIRA
        > <http://jira.fiware.org> following a request for account upgrade to
        > community status. If you need information on the status of your process,
        > you can reply to this email.
        >



        FW External User - 28/Jul/16 12:46 PM
        ------------------
        Comment by info@integrated.gr<mailto:info@integrated.gr> :
        Hi, this shouldn't have been reported as spam,

        thanks,

        Yannis



        ---------- Forwarded message ----------
        From: FIWARE LAB Upgrade Account <jira@fi-ware.org<mailto:jira@fi-ware.org>>
        Date: Fri, Apr 17, 2015 at 12:11 PM
        Subject: [SPAM] [FI-WARE-JIRA] (FLUA-66) SSRF-DSS
        To: info@integrated.gr<mailto:info@integrated.gr>


        Spam detection software, running on the system "fiware-forge-01", has
        identified this incoming email as possible spam. The original message
        has been attached to this so you can view it (if it isn't spam) or label
        similar future email. If you have any questions, see
        @@CONTACT_ADDRESS@@ for details.

        Content preview: Message Title FW External User created an issue FIWARE LAB
           Upgrade Account / FLUA-66 SSRF-DSS Issue Type: UpgradeAccount Assignee:
        ilknur
           chulani Components: SmartAgriFood Created: 17/Apr/15 11:10 AM Status:
        Open
           User full name Yannis Skourtis User account to be upgraded
        info@integrated.gr<mailto:info@integrated.gr>
           Additional Email accounts associated to the project
        krekalidis@integrated.gr<mailto:krekalidis@integrated.gr>
           dinos@integrated.gr<mailto:dinos@integrated.gr> Accelerator submission name 14906-SSRF-DSS Preferred
          FIWARE Lab Node Spain Additional Comments/Requirements Currently using 2
        instances
           in region Spain2 ** NOT Spain. This should probably remain so, if Spain2
          will be a permanent region. We require a max of 2 VMs of m1.small flavour,
           but 1 VM will be enough for the development period (until June 2016)
        Number
           of VMs 2.0 # public IPs 1.0 total # vCPUs 2.0 total RAM 4096.0 total
        harddisk
           60.0 Object Storage [...]

        Content analysis details: (4.6 points, 4.5 required)

         pts rule name description
        ---- ----------------------
        --------------------------------------------------
         2.3 FSL_HELO_BARE_IP_1 FSL_HELO_BARE_IP_1
         0.0 TVD_RCVD_IP4 TVD_RCVD_IP4
         0.0 TVD_RCVD_IP TVD_RCVD_IP
         1.5 SUBJ_ALL_CAPS Subject is all capitals
         1.2 RCVD_NUMERIC_HELO Received: contains an IP address used for HELO
        -1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1%
                                    [score: 0.0000]
         0.0 HTML_MESSAGE BODY: HTML included in message
         0.7 MIME_HTML_ONLY BODY: Message only has text/html MIME parts
         0.8 RDNS_NONE Delivered to internal network by a host with no
        rDNS

        The original message was not completely plain text, and may be unsafe to
        open with some email clients; in particular, it may contain a virus,
        or confirm that your address can receive spam. If you wish to view
        it, it may be safer to save it to a file and open it with an editor.



        ilknur chulani - 03/Aug/16 1:09 PM
        ------------------
        Hi Yannis,

        In order to see the status of your community account, please follow these steps:
        - login to FIWARE LAB
        - on the right top corner, click on your name, then click on settings
        - the page will display the first date your community account was granted and the date it will expire. (See screenshot I will attach in a few mins)

        If you need to extend the expiration date for your community account, let us know by sending an email at fiware-smartagrifood-coaching@lists.fiware.org<mailto:fiware-smartagrifood-coaching@lists.fiware.org>.

        Best regards,
        ilknur




        ilknur chulani - 03/Aug/16 1:12 PM
        ------------------
        Dear Yannis,

        Here is the attachment I was referring to few mins ago. It shows ow to display the status of your community account and the expiration date. Please write to us at fiware-smartagrifood-coaching@lists.fiware.org<mailto:fiware-smartagrifood-coaching@lists.fiware.org> if you need further assistance regarding your community account.

        Best regards,

        ilknur


        FW External User - 03/Aug/16 1:47 PM
        ------------------
        Comment by info@integrated.gr<mailto:info@integrated.gr> :
        Hi Ilknur,

        Sorry but there was no image attached to your latest message.

        Contrary, here's the only info on display on our account panel - only the
        opening date is displayed.
        We'd like our community account extended for the longest period possible.
        Where can we explore options for commerical use of FIWARE Lab resources?

        Many thanks,

        Yannis

        [image: Inline image 1]





        On Wed, Aug 3, 2016 at 1:13 PM, FIWARE LAB Upgrade Account <
        communityaccount@fiware.org<mailto:communityaccount@fiware.org>> wrote:

        >
        >
        >
        > ilknur chulani - Today 1:09 PM
        > ------------------
        > Hi Yannis,
        >
        > In order to see the status of your community account, please follow these
        > steps:
        > - login to FIWARE LAB
        > - on the right top corner, click on your name, then click on settings
        > - the page will display the first date your community account was granted
        > and the date it will expire. (See screenshot I will attach in a few mins)
        >
        > If you need to extend the expiration date for your community account, let
        > us know by sending an email at
        > fiware-smartagrifood-coaching@lists.fiware.org<mailto:fiware-smartagrifood-coaching@lists.fiware.org>.
        >
        > Best regards,
        > ilknur
        >
        >
        >
        >
        > ilknur chulani - Today 1:12 PM
        > ------------------
        > Dear Yannis,
        >
        > Here is the attachment I was referring to few mins ago. It shows ow to
        > display the status of your community account and the expiration date.
        > Please write to us at fiware-smartagrifood-coaching@lists.fiware.org<mailto:fiware-smartagrifood-coaching@lists.fiware.org> if
        > you need further assistance regarding your community account.
        >
        > Best regards,
        >
        > ilknur
        >
        >



        ilknur chulani - 03/Aug/16 2:03 PM
        ------------------
        Dear Yannis,

        I created a ticket with the Spain team for your extension request. You can view its status here:
        https://jira.fiware.org/browse/HELP-7027

        Regarding the commercial nodes, there are a few commercial nodes that are currently in the process of being set up. Public announcements will be made regarding these very soon.

        Kind regards,

        ilknur

        FW External User - 03/Nov/16 5:10 PM
        ------------------
        Comment by info@integrated.gr<mailto:info@integrated.gr> :

        Dear partners,

        The SmartAgriFood2 project finished last month, and our community account
        on FIWARE Lab expires in November.
        Login/username : info@integrated.gr<mailto:info@integrated.gr>

        [image: Inline image 1]

        We have two requests / issues to check:

        1) Can we extend our community account's expiration date? We'd like time at
        least until Spring, if possible.

        2) What are the options for dependable hosting with FIWARE as we go for
        commercialisation?
        The Poznan region proved too unstable last year for a production
        environment, and the same was true for Spain, Spain2 and a couple other
        regions we had tried for VM hosting.
        Any feedback on this would be greatly appreciated.

        Thank you for the support,

        Yannis,
        Integrated ITDC





        On Wed, Aug 3, 2016 at 2:04 PM, FIWARE LAB Upgrade Account <
        communityaccount@fiware.org<mailto:communityaccount@fiware.org>> wrote:

        >
        >
        > ------------------------------------------------------------
        > -------------------
        > Comments:
        >
        >
        > ilknur chulani - 28/Apr/15 2:44 PM
        > ------------------
        > Thanks for your request. It has been approved, you will hear back from the
        > node team when your resources are assigned.
        >
        > Kind regards,
        >
        > ilknur
        >
        >
        > ilknur chulani - 15/May/15 4:37 PM
        > ------------------
        > Closing the ticket for your community upgrade account request, as it seems
        > your resource quotas have been assigned two days ago.
        >
        > Best regards,
        >
        > ilknur
        >
        >
        > FW External User - 15/May/15 5:43 PM
        > ------------------
        > Comment by info@integrated.gr<mailto:info@integrated.gr> :
        > Thanks. When are we going to be able to check our account status
        > (trial/community) in one of the FIWARE Lab dashboards?
        >
        >
        >
        > On Fri, May 15, 2015 at 4:38 PM, FIWARE LAB Upgrade Account <
        > communityaccount@fiware.org<mailto:communityaccount@fiware.org>> wrote:
        >
        > > FW External User
        > > <https://jira.fiware.org/secure/ViewProfile.jspa?name=fw.ext.user>
        > > *commented* on [image: UpgradeAccount] FLUA-66
        > > <https://jira.fiware.org/browse/FLUA-66> FIWARE LAB Upgrade
        > > Account <https://jira.fiware.org/browse/FLUA> / [image: UpgradeAccount]
        > > <https://jira.fiware.org/browse/FLUA-66> FLUA-66
        > > <https://jira.fiware.org/browse/FLUA-66> SSRF-DSS
        > > <https://jira.fiware.org/browse/FLUA-66>
        > >
        > > Closing the ticket for your community upgrade account request, as it
        > seems
        > > your resource quotas have been assigned two days ago.
        > >
        > > Best regards,
        > >
        > > ilknur
        > > Issue Type: [image: UpgradeAccount] UpgradeAccount Assignee:
        > ilknur
        > > chulani <https://jira.fiware.org/secure/ViewProfile.jspa?name=ichulani>
        > > Components: SmartAgriFood Created: 17/Apr/15 12:10 PM Reporter: FW
        > > External User
        > > <https://jira.fiware.org/secure/ViewProfile.jspa?name=fw.ext.user>
        > > Status: [image: Answered] Answered
        > >
        > > The Sustainable Small Ruminants Farming Decision Support System
        > (SSRF-DSS)
        > > will provide a web-based, model-driven decision support tool for farmers
        > > using small ruminants (sheep and goats) in extensive farming methods. The
        > > model that is the basic inference engine of the app helps farmers
        > optimize
        > > their annual income, taking into account labour hours, among other
        > > variables.
        > >
        > > SSRF-DSS will provide an integrated platform where stakeholders (farmers
        > > or other bodies) will
        > >
        > > - Use the model, through a user-friendly web interface, for an EU area
        > > with tested data, to plan for their annual income in an optimal and
        > > environmentally friendly way.
        > > - Input data for different EU areas where key factors vary (such as
        > > subsidies, land rent costs, fodder costs, product prices etc.).
        > > - Help interconnect the app with other apps within FIspace and with
        > > Open Data sources within the EU (e.g. subsidy or product price data)
        > that
        > > can facilitate accurate, real-time decision support.
        > >
        > > The development team will utilise FIWARE technologies to deliver an
        > > integrated planning, resource management and decision support service for
        > > small ruminants farmers. The FIspace B2B collaboration & application
        > > mash-up potential will enable cross-domain access for data acquisition
        > > (fodder price data, land price data, EU subsidies data, to name a few)
        > and
        > > data exchange while all decision support suggestions will be complemented
        > > by dynamically generated charts and visualisations.
        > >
        > > *Reporter*: Yannis Skourtis
        > > *E-mail*: yannis@integrated.gr<mailto:yannis@integrated.gr>
        > > This email was generated by the FIWARE JIRA
        > > <http://jira.fiware.org> following a request for account upgrade to
        > > community status. If you need information on the status of your process,
        > > you can reply to this email.
        > >
        >
        >
        >
        > ilknur chulani - 15/May/15 5:56 PM
        > ------------------
        > Hi Yannis,
        >
        > You community account upgrade is completed. Which dashboard are you
        > referring to? can you clarify please?
        >
        > Thanks.
        >
        >
        > FW External User - 15/May/15 6:46 PM
        > ------------------
        > Comment by info@integrated.gr<mailto:info@integrated.gr> :
        > Hi, I see it's done, and thank you.
        > What I'm asking is whether I can check this within FIWARE Lab. I.e. is
        > there any place in My Account tab or elsewhere where my account is labeled
        > as 'community' type?
        >
        > Thanks,
        > -j
        >
        >
        >
        > On Fri, May 15, 2015 at 5:57 PM, FIWARE LAB Upgrade Account <
        > communityaccount@fiware.org<mailto:communityaccount@fiware.org>> wrote:
        >
        > > FW External User
        > > <https://jira.fiware.org/secure/ViewProfile.jspa?name=fw.ext.user>
        > > *commented* on [image: UpgradeAccount] FLUA-66
        > > <https://jira.fiware.org/browse/FLUA-66> FIWARE LAB Upgrade
        > > Account <https://jira.fiware.org/browse/FLUA> / [image: UpgradeAccount]
        > > <https://jira.fiware.org/browse/FLUA-66> FLUA-66
        > > <https://jira.fiware.org/browse/FLUA-66> SSRF-DSS
        > > <https://jira.fiware.org/browse/FLUA-66>
        > >
        > > Hi Yannis,
        > >
        > > You community account upgrade is completed. Which dashboard are you
        > > referring to? can you clarify please?
        > >
        > > Thanks.
        > > Issue Type: [image: UpgradeAccount] UpgradeAccount Assignee:
        > ilknur
        > > chulani <https://jira.fiware.org/secure/ViewProfile.jspa?name=ichulani>
        > > Components: SmartAgriFood Created: 17/Apr/15 12:10 PM Reporter: FW
        > > External User
        > > <https://jira.fiware.org/secure/ViewProfile.jspa?name=fw.ext.user>
        > > Status: [image: Closed] Closed
        > >
        > > The Sustainable Small Ruminants Farming Decision Support System
        > (SSRF-DSS)
        > > will provide a web-based, model-driven decision support tool for farmers
        > > using small ruminants (sheep and goats) in extensive farming methods. The
        > > model that is the basic inference engine of the app helps farmers
        > optimize
        > > their annual income, taking into account labour hours, among other
        > > variables.
        > >
        > > SSRF-DSS will provide an integrated platform where stakeholders (farmers
        > > or other bodies) will
        > >
        > > - Use the model, through a user-friendly web interface, for an EU area
        > > with tested data, to plan for their annual income in an optimal and
        > > environmentally friendly way.
        > > - Input data for different EU areas where key factors vary (such as
        > > subsidies, land rent costs, fodder costs, product prices etc.).
        > > - Help interconnect the app with other apps within FIspace and with
        > > Open Data sources within the EU (e.g. subsidy or product price data)
        > that
        > > can facilitate accurate, real-time decision support.
        > >
        > > The development team will utilise FIWARE technologies to deliver an
        > > integrated planning, resource management and decision support service for
        > > small ruminants farmers. The FIspace B2B collaboration & application
        > > mash-up potential will enable cross-domain access for data acquisition
        > > (fodder price data, land price data, EU subsidies data, to name a few)
        > and
        > > data exchange while all decision support suggestions will be complemented
        > > by dynamically generated charts and visualisations.
        > >
        > > *Reporter*: Yannis Skourtis
        > > *E-mail*: yannis@integrated.gr<mailto:yannis@integrated.gr>
        > > This email was generated by the FIWARE JIRA
        > > <http://jira.fiware.org> following a request for account upgrade to
        > > community status. If you need information on the status of your process,
        > > you can reply to this email.
        > >
        >
        >
        >
        > FW External User - Thursday 12:46 PM
        > ------------------
        > Comment by info@integrated.gr<mailto:info@integrated.gr> :
        > Hi, this shouldn't have been reported as spam,
        >
        > thanks,
        >
        > Yannis
        >
        >
        >
        > ---------- Forwarded message ----------
        >




        ilknur chulani - Friday 2:03 PM
        ------------------
        Dear Yannis,
        I created a ticket again with the Spain team for your extension request. You can view its status here:
        https://jira.fiware.org/browse/HELP-7659

        Regarding a production environment, FIWARE Lab is meant to be an experimentation environment. It may be used for development/testing purposes only, but not for commercial use.

        For a commercial production environment, you have a few options:

        - Deploy your app on a commercial FIWARE node. There are a few commercial nodes that are currently in the process of being set up. Public announcements will be made regarding these very soon on the FIWARE site.

        - Deploy your app on your own FIWARE cloud instance (this requires you to setup Openstack,etc.).

        - Deploy your app on a third party cloud provider such as AWS, etc, and install GEs, etc there..

        Hope this clarifies a bit. Kind regards,

        ilknur

        ilknur chulani - Monday 10:53 AM
        ------------------
        Dear Yannis,

        I wanted to share with you some links for the currently available commercial nodes:

        * https://fiware.eng.it/

        * http://booklet.atosresearch.eu/content/fiware-1

        * https://iot.telefonica.com/

        * https://www.switch.ch/engines/fiware/

        * http://fiware.seeweb.it

        * http://fiware.wigner.mta.hu/

        * https://konfigurator.nubocloud.de/nubocloud/?action=configureProduct&ProductNumber=P023
        *
        * http://fiware.ppfe.pl/

        * www.things2data.com&lt;http://www.things2data.com>

        There will be a page soon on the fiware.org<http://fiware.org> web site with links for more commercial nodes.

        Best regards,

        ilknur


        ilknur chulani - Today 11:08 AM
        ------------------
        Dear Yannis,

        Your community account is extended byt the Spain node team. Please check in your account settings, and let us know if you still see the old date.

        Best regards,

        ilknur

        --
        Below you find a summary of your account request. In case of further information required, you will be contacted.
        At each evolution of your account request you will be notified with an email. In case you need to interact with
        the support, please **please reply to this email** or contact the helpdesk including your request id (FLUA-xxxx)

        Account request id: FLUA-66

        Description:
        (The Sustainable Small Ruminants Farming Decision Support System (SSRF-DSS) will provide a web-based, model-driven decision support tool for farmers using small ruminants (sheep and goats) in extensive farming methods. The model that is the basic inference engine of the app helps farmers optimize their annual income, taking into account labour hours, among other variables.

        SSRF-DSS will provide an integrated platform where stakeholders (farmers or other bodies) will
        - Use the model, through a user-friendly web interface, for an EU area with tested data, to plan for their annual income in an optimal and environmentally friendly way.
        - Input data for different EU areas where key factors vary (such as subsidies, land rent costs, fodder costs, product prices etc.).
        - Help interconnect the app with other apps within FIspace and with Open Data sources within the EU (e.g. subsidy or product price data) that can facilitate accurate, real-time decision support.

        The development team will utilise FIWARE technologies to deliver an integrated planning, resource management and decision support service for small ruminants farmers. The FIspace B2B collaboration & application mash-up potential will enable cross-domain access for data acquisition (fodder price data, land price data, EU subsidies data, to name a few) and data exchange while all decision support suggestions will be complemented by dynamically generated charts and visualisations.


        *Reporter*: Yannis Skourtis
        *E-mail*: [mailto:yannis@integrated.gr<mailto:yannis@integrated.gr>])

        Status: Closed
        Resolution: Done
        Components: SmartAgriFood

        User full name: Yannis Skourtis
        User account to be upgraded: <a href='mailto:info@integrated.gr<mailto:info@integrated.gr>'>info@integrated.gr<mailto:info@integrated.gr></a>
        Accelerator submission name: 14906-SSRF-DSS
        Preferred FIWARE Lab Node: Spain
        Number of VMs: 2.0
        # public IPs: 1.0
        total # vCPUs: 2.0
        total RAM: 4096.0
        total harddisk: 60.0
        Object Storage:

        Additional Comments/Requirements:
        Currently using 2 instances in region Spain2 ** NOT Spain. This should probably remain so, if Spain2 will be a permanent region.
        <br/>
        We require a max of 2 VMs of m1.small flavour, but 1 VM will be enough for the development period (until June 2016)


        This email was generated by the FIWARE JIRA (http://jira.fiware.org) following a request for account upgrade to community status.


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        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fiware.org
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        Dear Poznan node team,

        We received a problem report about the Poznan node outage. Do you have any ETA for the resolution of the critical storage failure? This issue is affecting at least two SMEs with demos this week.

        Many thanks in advance for your help.

        Kind regards,

        ilknur

        From: Yannis Skourtis [mailto:yannis@integrated.gr]
        Sent: Saturday, January 21, 2017 4:14 PM
        To: communityaccount@jira.fiware.org
        Cc: Chulani, Ilknur; Raul Palma; Dinos Psichos
        Subject: Re: [FIWARE-JIRA] (FLUA-66) SSRF-DSS

        Dear Ilknur,

        Dear Raul,

        Hello and thank you for the ongoing support.

        Unfortunately, the FIWARE Poznan node, where we're hosting most of our computing seems down for some time now.

        Do you have any idea when we might regain access to our FIWARE Lab community account instances there?

        We're participating in an important expo these days and we need to demonstrate parts of the work online, so uptime is crucial.

        Many thanks,

        Yannis
        backlogmanager Backlog Manager made changes -
        Component/s FIWARE-LAB-HELP [ 10279 ]
        ichulani ilknur chulani made changes -
        Priority Major [ 3 ] Critical [ 2 ]
        ichulani ilknur chulani made changes -
        Field Original Value New Value
        Assignee Poznan Node Helpdesk [ psnc ]
        ichulani ilknur chulani created issue -

          People

          • Assignee:
            PSNC Poznan Node Helpdesk
            Reporter:
            ichulani ilknur chulani
          • Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: