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  1. Help-Desk
  2. HELP-8129

FIWARE.Request.Lab.Remove my account.

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None

          Description

          Hi, I want to delete my account and all data from fiware-lab. I have tried
          delete my account from settings, but when I click on confirmation message,
          this message come back load, without action.

          Do you can remove my account (juanm4@gmail.com) mannually for me?

          Thanks
          Best Regards

          –

          _________________Juanmajuanm4@gmail.com <juanm4@gmail.com>
          669 88 12 24
          _________________

          __________________________________________________________________________________________

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          [Created via e-mail received from: =?UTF-8?Q?Juanma_Molina_L=C3=B3pez?= <juanm4@gmail.com>]

            Activity

            Descending order - Click to sort in ascending order
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Open In Progress In Progress
            		34d 21h 35m 1 Fernando Lopez 21/Feb/17 8:12 AM
            In Progress In Progress Answered Answered
            		1h 23m 1 Fernando Lopez 21/Feb/17 9:36 AM
            Answered Answered Closed Closed
            		7d 1h 11m 1 Fernando Lopez 28/Feb/17 10:48 AM
            fla Fernando Lopez made changes -
            Fix Version/s 2021 [ 12600 ]
            fla Fernando Lopez made changes -
            HD-Node Spain [ 10846 ]
            backlogmanager Backlog Manager made changes -
            Summary [Fiware-lab-help] Remove my account FIWARE.Request.Lab.Remove my account.
            HD-Enabler Unknown [ 10910 ]
            HD-Node Unknown [ 10852 ]
            fla Fernando Lopez made changes -
            Resolution Done [ 10000 ]
            Status Answered [ 10104 ] Closed [ 6 ]
            Hide
            Permalink
            fla Fernando Lopez added a comment -

            No answer from the user, therefore I suppose that he has no problem with it. I close the ticket.

            Show
            fla Fernando Lopez added a comment - No answer from the user, therefore I suppose that he has no problem with it. I close the ticket.
            fla Fernando Lopez made changes -
            Status In Progress [ 3 ] Answered [ 10104 ]
            Hide
            Permalink
            fla Fernando Lopez added a comment -

            Dear user,

            To delete the account just follow the next step:

            • Log on FIWARE Lab user
            • Click on the dropdown menu next to your user name (upper right corner)
            • Select "Settings"
            • Click on "Cancel account" and confirm.
            Show
            fla Fernando Lopez added a comment - Dear user, To delete the account just follow the next step: Log on FIWARE Lab user Click on the dropdown menu next to your user name (upper right corner) Select "Settings" Click on "Cancel account" and confirm.
            fla Fernando Lopez made changes -
            Status Open [ 1 ] In Progress [ 3 ]
            Hide
            Permalink
            fla Fernando Lopez added a comment -

            Yes we proceeded to move to Basic firstly the user and now we proceed to delete him.

            Show
            fla Fernando Lopez added a comment - Yes we proceeded to move to Basic firstly the user and now we proceed to delete him.
            alfopietro Pietropaolo Alfonso made changes -
            Assignee Fernando Lopez [ fla ]
            Hide
            Permalink
            alfopietro Pietropaolo Alfonso added a comment -

            Hi Fernando this is a Basic user hosted on Spain.

            Show
            alfopietro Pietropaolo Alfonso added a comment - Hi Fernando this is a Basic user hosted on Spain.
            backlogmanager Backlog Manager made changes -
            HD-Enabler Unknown [ 10910 ]
            HD-Node Unknown [ 10852 ]
            backlogmanager Backlog Manager made changes -
            Field Original Value New Value
            Component/s FIWARE-LAB-HELP [ 10279 ]
            fw.ext.user FW External User created issue -

              People

              • Assignee:
                fla Fernando Lopez
                Reporter:
                fw.ext.user FW External User
              • Votes:
                0 Vote for this issue
                Watchers:
                3 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: