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  1. Help-Desk
  2. HELP-8126

FIWARE.Request.Lab.SaoPaolo.FIWARE Lab Assistance

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None

          Description

          Hi, I need help with my fiware account, I have this error message when I
          try to Allocate a floating IP.

          I think my account hasn't some network configuration or public IP.

          Can you help me with that?

          Thank you!

          [image: Imagem inline 1]

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          [Created via e-mail received from: "Clayton E. Dias" <clayton.edias@gmail.com>]

            Activity

            Ascending order - Click to sort in descending order
            fw.ext.user FW External User created issue -
            backlogmanager Backlog Manager made changes -
            Field Original Value New Value
            Component/s FIWARE-LAB-HELP [ 10279 ]
            backlogmanager Backlog Manager made changes -
            HD-Enabler Unknown [ 10910 ]
            HD-Node Unknown [ 10852 ]
            fla Fernando Lopez made changes -
            Assignee Sao Paolo Node Support Team [ pad_lsi ]
            pad_lsi Sao Paolo Node Support Team made changes -
            Status Open [ 1 ] In Progress [ 3 ]
            Hide
            Permalink
            pad_lsi Sao Paolo Node Support Team added a comment -

            Hi Clayton,

            we were out of public IPs, but receantly we have added more to the infrastructure.

            Thanks,

            Show
            pad_lsi Sao Paolo Node Support Team added a comment - Hi Clayton, we were out of public IPs, but receantly we have added more to the infrastructure. Thanks,
            pad_lsi Sao Paolo Node Support Team made changes -
            Status In Progress [ 3 ] Answered [ 10104 ]
            fla Fernando Lopez made changes -
            HD-Node Unknown [ 10852 ] SaoPaolo [ 10847 ]
            HD-Enabler Unknown [ 10910 ]
            pad_lsi Sao Paolo Node Support Team made changes -
            Resolution Done [ 10000 ]
            Status Answered [ 10104 ] Closed [ 6 ]
            backlogmanager Backlog Manager made changes -
            Summary [Fiware-lab-help] FIWARE Lab Assistance FIWARE.Request.Lab.SaoPaolo.FIWARE Lab Assistance
            fla Fernando Lopez made changes -
            Fix Version/s 2021 [ 12600 ]
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Open In Progress In Progress
            		49d 13h 19m 1 Sao Paolo Node Support Team 07/Mar/17 1:29 PM
            In Progress In Progress Answered Answered
            		2m 10s 1 Sao Paolo Node Support Team 07/Mar/17 1:32 PM
            Answered Answered Closed Closed
            		5d 23h 57m 1 Sao Paolo Node Support Team 13/Mar/17 1:29 PM

              People

              • Assignee:
                pad_lsi Sao Paolo Node Support Team
                Reporter:
                fw.ext.user FW External User
              • Votes:
                0 Vote for this issue
                Watchers:
                2 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: