Uploaded image for project: 'Help-Desk'
  1. Help-Desk
  2. HELP-7991

FIWARE.Request.Lab.Spain.FIWARE Lab Assistance - Spain 2 - Trial user account

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None

      Description

      Hi FIWARE Lab help team

      I have just registered one trial user "fiwarelabdemo+1@gmail.com" in Spain2.
      I wanted to use the "brandnew" customer as example for a real "brandnew"
      customer, with all the login procedure, for some demos and use cases.

      Registering was successful, doing all the security work and also pinging
      the machines.

      But I could not connect with ssh or access the orion image under
      IP:1026/version
      This does work normally safely

      Is this it a technical problem?

      [image: Inline-Bild 1]

      Please help

      Best regards
      Gernot

      __________________________________________________________________________________________

      You can get more information about our cookies and privacy policies on the following links:

      Fiware-lab-help mailing list
      Fiware-lab-help@lists.fiware.org
      https://lists.fiware.org/listinfo/fiware-lab-help

      [Created via e-mail received from: Gernot Boege <gboege@gbbs-portal.de>]

        Activity

        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        Open Open In Progress In Progress
        6d 5h 6m 1 José Ignacio Carretero Guarde 22/Dec/16 5:18 PM
        In Progress In Progress Answered Answered
        6d 17h 26m 1 José Ignacio Carretero Guarde 29/Dec/16 10:44 AM
        Answered Answered Closed Closed
        1s 1 José Ignacio Carretero Guarde 29/Dec/16 10:44 AM
        fla Fernando Lopez made changes -
        Fix Version/s 2021 [ 12600 ]
        backlogmanager Backlog Manager made changes -
        Summary [Fiware-lab-help] FIWARE Lab Assistance - Spain 2 - Trial user account FIWARE.Request.Lab.Spain.FIWARE Lab Assistance - Spain 2 - Trial user account
        HD-Enabler Unknown [ 10910 ]
        jicg José Ignacio Carretero Guarde made changes -
        Resolution Done [ 10000 ]
        Status Answered [ 10104 ] Closed [ 6 ]
        jicg José Ignacio Carretero Guarde made changes -
        Status In Progress [ 3 ] Answered [ 10104 ]
        jicg José Ignacio Carretero Guarde made changes -
        Status Open [ 1 ] In Progress [ 3 ]
        Hide
        jicg José Ignacio Carretero Guarde added a comment -

        Dear Gernot,

        There are several things about your question:

        1st - You've created an Ubuntu VM: So you should use user ubuntu.
        2nd - Maybe you could check IPTABLES inside your VM before (despite of the security groups) and double check port 1026 is allowed.

        I've like to point out that you are opening port 1026. This port is the same as it is in Orion Context broker, however, Orion Context brokers uses CentOS most of the times.

        Regards,
        José Ignacio

        Show
        jicg José Ignacio Carretero Guarde added a comment - Dear Gernot, There are several things about your question: 1st - You've created an Ubuntu VM: So you should use user ubuntu. 2nd - Maybe you could check IPTABLES inside your VM before (despite of the security groups) and double check port 1026 is allowed. I've like to point out that you are opening port 1026. This port is the same as it is in Orion Context broker, however, Orion Context brokers uses CentOS most of the times. Regards, José Ignacio
        netzlink Hannover node Support Team made changes -
        Assignee Spain Node Support Team [ spain.node ]
        mev Manuel Escriche made changes -
        HD-Node Unknown [ 10852 ] Spain [ 10846 ]
        backlogmanager Backlog Manager made changes -
        HD-Enabler Unknown [ 10910 ]
        HD-Node Unknown [ 10852 ]
        backlogmanager Backlog Manager made changes -
        Field Original Value New Value
        Component/s FIWARE-LAB-HELP [ 10279 ]
        fw.ext.user FW External User created issue -

          People

          • Assignee:
            spain.node Spain Node Support Team
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: