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  1. Help-Desk
  2. HELP-7971

FIWARE.Request.Lab.FIWARE Lab Assistance.

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None

          Description

          Hi, I need to update my account in order to use the cloud service, in the
          fiware platform.

          Could you give me information on this?

          Thanks,

          Luis Cañas Arrones

          Dpto. de Sistemas - Programador
          TOPdigital Consulting

          Parque Emp. Trévenez Calle Escritora Gertrudis

          Gómez de Avellaneda, 28 - 29196, MÁLAGA

          Telf. 952 178 597 Móvil 671 345 777

          <luis.canas@topdigital.es> luis.canas@topdigital.es |
          <http://www.tdconsulting.es/> www.tdconsulting.es

          TOPdigital Consulting es una empresa que pertenece al Grupo TOPdigital –
          <http://www.grupotopdigital.es/> www.grupotopdigital.es

          Antes de imprimir este mensaje, asegúrese de que es necesario | Please
          consider the environment before printing this email".

          <http://vodafone.topdigital.es/legales.php?css=topdigitalconsulting>
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          [Created via e-mail received from: =?iso-8859-1?Q?Luis_Ca=F1as_=28TOP_digital=29?= <luis.canas@topdigital.es>]

            Activity

            Descending order - Click to sort in ascending order
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Open In Progress In Progress
            		22h 11m 1 Budapest Node Helpdesk 15/Dec/16 10:58 AM
            In Progress In Progress Answered Answered
            		10s 1 Budapest Node Helpdesk 15/Dec/16 10:58 AM
            Answered Answered Closed Closed
            		13d 23h 46m 1 José Ignacio Carretero Guarde 29/Dec/16 10:45 AM
            fla Fernando Lopez made changes -
            Fix Version/s 2021 [ 12600 ]
            fla Fernando Lopez made changes -
            HD-Node Spain [ 10846 ]
            backlogmanager Backlog Manager made changes -
            Summary [Fiware-lab-help] FIWARE Lab Assistance FIWARE.Request.Lab.FIWARE Lab Assistance.
            HD-Enabler Unknown [ 10910 ]
            HD-Node Unknown [ 10852 ]
            jicg José Ignacio Carretero Guarde made changes -
            Resolution Done [ 10000 ]
            Status Answered [ 10104 ] Closed [ 6 ]
            Hide
            Permalink
            jicg José Ignacio Carretero Guarde added a comment -

            Dear Luis,

            In the Account Portal (account.lab.fiware.org) you can select your account settings and from there you can try a request to Trial or community account.

            Regards,
            José Ignacio

            Show
            jicg José Ignacio Carretero Guarde added a comment - Dear Luis, In the Account Portal (account.lab.fiware.org) you can select your account settings and from there you can try a request to Trial or community account. Regards, José Ignacio
            jicg José Ignacio Carretero Guarde made changes -
            Assignee Spain Node Support Team [ spain.node ] José Ignacio Carretero Guarde [ jicg ]
            WIGNER Budapest Node Helpdesk made changes -
            Status In Progress [ 3 ] Answered [ 10104 ]
            WIGNER Budapest Node Helpdesk made changes -
            Status Open [ 1 ] In Progress [ 3 ]
            Hide
            Permalink
            WIGNER Budapest Node Helpdesk added a comment -

            The issue has been emailed:

            • Time sent: 15/Dec/16 10:58 AM
            • To: luis.canas@topdigital.es
            • with subject: *(HELP-7971) [Fiware-lab-help] FIWARE Lab Assistance *

            Dear Luis Cañas Arrones,

            do you have any Fi-Ware related startup? If yes, you can request a community account on the account.fiware.org. ("Request Community Account upgrade"). I see you are a basic user. If you want to more resource on the cloud, i forwarded yor request to that node, and they will do that.

            Best Regards,
            Gergő

            Show
            WIGNER Budapest Node Helpdesk added a comment - The issue has been emailed: Time sent: 15/Dec/16 10:58 AM To: luis.canas@topdigital.es with subject: *( HELP-7971 ) [Fiware-lab-help] FIWARE Lab Assistance * Dear Luis Cañas Arrones, do you have any Fi-Ware related startup? If yes, you can request a community account on the account.fiware.org. ("Request Community Account upgrade"). I see you are a basic user. If you want to more resource on the cloud, i forwarded yor request to that node, and they will do that. Best Regards, Gergő
            Com4Innov Sophia Antipolis Node Helpdesk made changes -
            Assignee Spain Node Support Team [ spain.node ]
            Hide
            Permalink
            Com4Innov Sophia Antipolis Node Helpdesk added a comment -

            Hi Luis,
            I've forwarded your request to the Spain support team.
            They will contact you soon.
            Best regards
            Philippe

            Show
            Com4Innov Sophia Antipolis Node Helpdesk added a comment - Hi Luis, I've forwarded your request to the Spain support team. They will contact you soon. Best regards Philippe
            backlogmanager Backlog Manager made changes -
            HD-Enabler Unknown [ 10910 ]
            HD-Node Unknown [ 10852 ]
            backlogmanager Backlog Manager made changes -
            Field Original Value New Value
            Component/s FIWARE-LAB-HELP [ 10279 ]
            fw.ext.user FW External User created issue -

              People

              • Assignee:
                jicg José Ignacio Carretero Guarde
                Reporter:
                fw.ext.user FW External User
              • Votes:
                0 Vote for this issue
                Watchers:
                4 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: