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  1. Help-Desk
  2. HELP-7957

FIWARE.Request.Lab.Issues with FIDASH machine.

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None

          Description

          Hi,

          Fidash instance in Spain2 VM with ID
          079154be-53b6-4447-849e-a159c3efd2f3 hanged
          and was not network accessible (neither SSH or HTTPS, which formerly worked
          perfectly). After checking security group I didn't find reason so I did
          reboot it.

          And the problem is that it did not reboot, it is in a permanent "rebooting"
          state which prevents me from doing snapshots or re-rebooting.

          What can be done?

          Thanks in advance
          ───────────────────────────
          Miguel Jiménez Gañán, PhD.
          Dpto. Lenguajes y Sistemas Informáticos e Ingeniería de Software
          Escuela Técnica Superior de Ingenieros Informáticos
          Universidad Politécnica de Madrid (UPM)
          ───────────────────────────

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          [Created via e-mail received from: Miguel Jimenez <mjimenez@fi.upm.es>]

            Activity

            Ascending order - Click to sort in descending order
            fw.ext.user FW External User created issue -
            backlogmanager Backlog Manager made changes -
            Field Original Value New Value
            Component/s FIWARE-LAB-HELP [ 10279 ]
            backlogmanager Backlog Manager made changes -
            HD-Enabler Unknown [ 10910 ]
            HD-Node Unknown [ 10852 ]
            Hide
            Permalink
            jicg José Ignacio Carretero Guarde added a comment -

            Your VM is available again.

            Regards,
            José Ignacio

            Show
            jicg José Ignacio Carretero Guarde added a comment - Your VM is available again. Regards, José Ignacio
            jicg José Ignacio Carretero Guarde made changes -
            Status Open [ 1 ] In Progress [ 3 ]
            jicg José Ignacio Carretero Guarde made changes -
            Resolution Done [ 10000 ]
            Status In Progress [ 3 ] Closed [ 6 ]
            backlogmanager Backlog Manager made changes -
            Summary [Fiware-lab-help] Issues with FIDASH machine FIWARE.Request.Lab.Issues with FIDASH machine.
            HD-Enabler Unknown [ 10910 ]
            HD-Node Unknown [ 10852 ]
            fla Fernando Lopez made changes -
            Assignee José Ignacio Carretero Guarde [ jicg ]
            fla Fernando Lopez made changes -
            HD-Node Spain [ 10846 ]
            fla Fernando Lopez made changes -
            Fix Version/s 2021 [ 12600 ]
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Open In Progress In Progress
            		15h 18m 1 José Ignacio Carretero Guarde 14/Dec/16 10:13 AM
            In Progress In Progress Closed Closed
            		4s 1 José Ignacio Carretero Guarde 14/Dec/16 10:13 AM

              People

              • Assignee:
                jicg José Ignacio Carretero Guarde
                Reporter:
                fw.ext.user FW External User
              • Votes:
                0 Vote for this issue
                Watchers:
                3 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: