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  1. Help-Desk
  2. HELP-7701

FIWARE.Request.Lab.Problem of public IP assignment in the FIWARE Testbed.

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None
    • HD-Node:
      Spain

      Description

      Dear fiware-lab supports team,

      I am the responsible for the IoT Broker GE.

      I'm trying to create a new instance within the testbed which will run
      the testbed running instance of the IoT Broker GEri.

      The problem is that when I try to request a Floating IP address (in
      order to be reachable from outside) I get an "unknown" error, both for
      the UPM and Nova pool.

      Can you help me on that?

      PS: if it helps, you can assign me the one I am using in the old
      testbed: 130.206.81.198

      Thank you in advance
      Best Regards
      Flavio Cirillo


      =============================================================================================
      Flavio Cirillo
      Research Scientist | NEC Europe Ltd. | Kurfürsten-Anlage 36 | D-69115 Heidelberg
      Tel. +49/(0) 62 21/43 42 – 234 | Fax. +49/(0) 62 21/43 42 – 115 |E-Mail: flavio.cirillo@neclab.eu
      NEC Europe Limited | Registered Office: NEC House | 1 Victoria Road, London W3 6BL | Registered in England 2832014
      =============================================================================================

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        Activity

        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        Open Open In Progress In Progress
        12h 1 Daniele Santoro 11/Nov/16 12:21 AM
        In Progress In Progress Answered Answered
        18d 10h 9m 1 José Ignacio Carretero Guarde 29/Nov/16 10:31 AM
        Answered Answered Closed Closed
        2s 1 José Ignacio Carretero Guarde 29/Nov/16 10:31 AM
        fla Fernando Lopez made changes -
        Fix Version/s 2021 [ 12600 ]
        fla Fernando Lopez made changes -
        HD-Node Spain [ 10846 ]
        backlogmanager Backlog Manager made changes -
        Summary [Fiware-lab-help] Problem of public IP assignment in the FIWARE Testbed FIWARE.Request.Lab.Problem of public IP assignment in the FIWARE Testbed.
        HD-Enabler Unknown [ 10910 ]
        HD-Node Unknown [ 10852 ]
        jicg José Ignacio Carretero Guarde made changes -
        Resolution Done [ 10000 ]
        Status Answered [ 10104 ] Closed [ 6 ]
        jicg José Ignacio Carretero Guarde made changes -
        Status In Progress [ 3 ] Answered [ 10104 ]
        Hide
        mcp Miguel Carrillo added a comment -

        We never withdrew the need to have both but it seems that the one on the testbed is no longer so useful. I do not think that it would cause any harm to dismiss the need to create an instance on the Testbed.
        Let us drop this as a requirement, it is ok as long as it is on the Lab.

        Let us hope that the Use Cases do not complain! (they should be mostly idle by now)

        Show
        mcp Miguel Carrillo added a comment - We never withdrew the need to have both but it seems that the one on the testbed is no longer so useful. I do not think that it would cause any harm to dismiss the need to create an instance on the Testbed. Let us drop this as a requirement, it is ok as long as it is on the Lab. Let us hope that the Use Cases do not complain! (they should be mostly idle by now)
        Hide
        fcirillo Flavio Cirillo added a comment - - edited

        Dear Miguel, Dear José Ignacio,

        as far as I know the former testbed machines has been dismantled and several messages were pointing to relocate the testbed to a new set of machines (http://cloud.testbed.fi-ware.org/#nova).
        Indeed I was able to create a new virtual machine within the cloud testbed but I am just missing the public IP address.

        Furthermore as far as I know it is required to have two running instancea: one in the fiware lab (which I have already up and running) and one in the fiware testbed.
        If the latter is not anymore a requirement, then I will close this item together with another item we have open regarding the relocation of the testbed instance.

        Regarding the account for https://account.lab.fiware.org, I already have one and I already have an IoT Broker running instance there.

        Regards
        Flavio

        Show
        fcirillo Flavio Cirillo added a comment - - edited Dear Miguel, Dear José Ignacio, as far as I know the former testbed machines has been dismantled and several messages were pointing to relocate the testbed to a new set of machines ( http://cloud.testbed.fi-ware.org/#nova ). Indeed I was able to create a new virtual machine within the cloud testbed but I am just missing the public IP address. Furthermore as far as I know it is required to have two running instancea: one in the fiware lab (which I have already up and running) and one in the fiware testbed. If the latter is not anymore a requirement, then I will close this item together with another item we have open regarding the relocation of the testbed instance. Regarding the account for https://account.lab.fiware.org , I already have one and I already have an IoT Broker running instance there. Regards Flavio
        Hide
        jicg José Ignacio Carretero Guarde added a comment -

        I'd strongly recommend you to ask for a community account after registering your email y https://account.lab.fiware.org

        Regards,
        José Ignacio.

        Show
        jicg José Ignacio Carretero Guarde added a comment - I'd strongly recommend you to ask for a community account after registering your email y https://account.lab.fiware.org Regards, José Ignacio.
        Hide
        mcp Miguel Carrillo added a comment -

        I assign it to the Spain node team .

        The Testbed was dismantled long ago (several messages warning of this were issued along the previous months).If they mean strictly the Testbed, this is no longer available. If they mean FIWARE Lab, then someone will surely respond.

        Show
        mcp Miguel Carrillo added a comment - I assign it to the Spain node team . The Testbed was dismantled long ago (several messages warning of this were issued along the previous months).If they mean strictly the Testbed, this is no longer available. If they mean FIWARE Lab, then someone will surely respond.
        mcp Miguel Carrillo made changes -
        Assignee Daniele Santoro [ danieles ] Spain Node Support Team [ spain.node ]
        Hide
        danieles Daniele Santoro added a comment -

        The issue has been emailed:

        • Time sent: 12/Nov/16 12:28 AM
        • To: pablo.rodriguezarchilla@telefonica.com ,e.fiware4@telefonica.com,jesus.perezgonzalez@telefonica.com,fernando.lopezaguilar@telefonica.com,antonio.fuentes@rediris.es,sistemas@rediris.es,joseignacio.carreteroguarde@telefonica.com ,guillermo.jimenez@imdea.org ,e.cloud10.tid@telefonica.com,henar.munozfrutos@telefonica.com ,fiware-spain-support@tid.es
        • with subject: *(HELP-7701) [Fiware-lab-help] Problem of public IP assignment in the FIWARE Testbed *

        Dear Spain node support, can you solve this kind of problem ?

        Daniele

        Show
        danieles Daniele Santoro added a comment - The issue has been emailed: Time sent: 12/Nov/16 12:28 AM To: pablo.rodriguezarchilla@telefonica.com ,e.fiware4@telefonica.com,jesus.perezgonzalez@telefonica.com,fernando.lopezaguilar@telefonica.com,antonio.fuentes@rediris.es,sistemas@rediris.es,joseignacio.carreteroguarde@telefonica.com ,guillermo.jimenez@imdea.org ,e.cloud10.tid@telefonica.com,henar.munozfrutos@telefonica.com ,fiware-spain-support@tid.es with subject: *( HELP-7701 ) [Fiware-lab-help] Problem of public IP assignment in the FIWARE Testbed * Dear Spain node support, can you solve this kind of problem ? Daniele
        Hide
        danieles Daniele Santoro added a comment -

        Dear @Miguel Carrillo

        Sorry about that but I see from Jira that you are the main contact of both "Testbed" project: https://jira.fiware.org/secure/BrowseProjects.jspa?selectedCategory=all&contains=testbed so I supposed you were at least more informed about who can resolve this issue.

        Do you maybe know who can help Flavio to solve his problem ?

        Best,
        Daniele

        Show
        danieles Daniele Santoro added a comment - Dear @Miguel Carrillo Sorry about that but I see from Jira that you are the main contact of both "Testbed" project: https://jira.fiware.org/secure/BrowseProjects.jspa?selectedCategory=all&contains=testbed so I supposed you were at least more informed about who can resolve this issue. Do you maybe know who can help Flavio to solve his problem ? Best, Daniele
        Hide
        mcp Miguel Carrillo added a comment -

        Dear Daniele,

        This is surely not mine

        Regards,
        Miguel

        Show
        mcp Miguel Carrillo added a comment - Dear Daniele, This is surely not mine Regards, Miguel
        mcp Miguel Carrillo made changes -
        Assignee Miguel Carrillo [ mcp ] Daniele Santoro [ danieles ]
        danieles Daniele Santoro made changes -
        Assignee Daniele Santoro [ danieles ] Miguel Carrillo [ mcp ]
        Hide
        danieles Daniele Santoro added a comment -

        Dear,

        I thought you were using the production cloud, now I got it. Your request has been forwarded to the second level support.

        Best,
        daniele

        Show
        danieles Daniele Santoro added a comment - Dear, I thought you were using the production cloud, now I got it. Your request has been forwarded to the second level support. Best, daniele
        Hide
        fcirillo Flavio Cirillo added a comment -

        Dear Daniele,

        I am using this testbed http://cloud.testbed.fi-ware.org where the only region I can use is "RegionOne".

        Is that the correct FIWARE testbed platform?

        Best
        Flavio

        Show
        fcirillo Flavio Cirillo added a comment - Dear Daniele, I am using this testbed http://cloud.testbed.fi-ware.org where the only region I can use is "RegionOne". Is that the correct FIWARE testbed platform? Best Flavio
        fcirillo Flavio Cirillo made changes -
        Link This issue blocks IOT-854 [ IOT-854 ]
        fcirillo Flavio Cirillo made changes -
        Link This issue is blocked by IOT-854 [ IOT-854 ]
        fcirillo Flavio Cirillo made changes -
        Link This issue is blocked by IOT-854 [ IOT-854 ]
        Hide
        danieles Daniele Santoro added a comment -

        Dear Flavio,

        Can you confirm you are using the Spain2 FIWARE node ?

        Best,
        Daniele

        Show
        danieles Daniele Santoro added a comment - Dear Flavio, Can you confirm you are using the Spain2 FIWARE node ? Best, Daniele
        danieles Daniele Santoro made changes -
        Status Open [ 1 ] In Progress [ 3 ]
        Com4Innov Sophia Antipolis Node Helpdesk made changes -
        Assignee Daniele Santoro [ danieles ]
        Hide
        Com4Innov Sophia Antipolis Node Helpdesk added a comment -

        Hi Daniele,

        I don't know which node this user belongs to.
        Could you assign this ticket to the Help-desk team in charge of this testbed.

        Ciao,

        Philippe

        Show
        Com4Innov Sophia Antipolis Node Helpdesk added a comment - Hi Daniele, I don't know which node this user belongs to. Could you assign this ticket to the Help-desk team in charge of this testbed. Ciao, Philippe
        backlogmanager Backlog Manager made changes -
        HD-Enabler Unknown [ 10910 ]
        HD-Node Unknown [ 10852 ]
        backlogmanager Backlog Manager made changes -
        Field Original Value New Value
        Component/s FIWARE-LAB-HELP [ 10279 ]
        fcirillo Flavio Cirillo created issue -

          People

          • Assignee:
            spain.node Spain Node Support Team
            Reporter:
            fcirillo Flavio Cirillo
          • Votes:
            0 Vote for this issue
            Watchers:
            5 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: