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  1. Help-Desk
  2. HELP-7650

FIWARE.Request.Lab.Spain.Unnable to start instance

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None

      Description

      Hi. I am working in Spain2 Node. I have a Virtual Machine called VIRecDat, but I can’t start this VM. I select it, then press option “Start Instance” but VM doesn’t start. Could you check it?

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      _______________________________________________
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      [Created via e-mail received from: =?utf-8?Q?Javier_Garrido_D=C3=ADaz?= <apps@enoges.com>]

        Activity

        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        Open Open In Progress In Progress
        3h 27m 1 Fernando Lopez 03/Nov/16 2:53 PM
        In Progress In Progress Answered Answered
        11d 20h 36m 1 Fernando Lopez 15/Nov/16 11:30 AM
        Answered Answered Closed Closed
        6m 26s 1 Fernando Lopez 15/Nov/16 11:37 AM
        fla Fernando Lopez made changes -
        Fix Version/s 2021 [ 12600 ]
        backlogmanager Backlog Manager made changes -
        Summary [Fiware-lab-help] Unnable to start instance FIWARE.Request.Lab.Spain.Unnable to start instance
        HD-Enabler Unknown [ 10910 ]
        fla Fernando Lopez made changes -
        Resolution Done [ 10000 ]
        Status Answered [ 10104 ] Closed [ 6 ]
        fla Fernando Lopez made changes -
        Status In Progress [ 3 ] Answered [ 10104 ]
        Hide
        fw.ext.user FW External User added a comment -

        Comment by apps@enoges.com :

        Yes.
        Thank you!

        > El 15 nov 2016, a las 10:18, Help-Desk <jira-help-desk@jira.fiware.org> escribió:
        >
        >
        >

        Show
        fw.ext.user FW External User added a comment - Comment by apps@enoges.com : Yes. Thank you! > El 15 nov 2016, a las 10:18, Help-Desk <jira-help-desk@jira.fiware.org> escribió: > > >
        Hide
        fla Fernando Lopez added a comment -

        Dear user,

        Can we close the ticket?

        Show
        fla Fernando Lopez added a comment - Dear user, Can we close the ticket?
        Hide
        fw.ext.user FW External User added a comment -

        Comment by apps@enoges.com :

        Thanks Jose Ignacio.
        I am going to build my Snapshot in order to download it now!

        > El 7 nov 2016, a las 17:37, Help-Desk <jira-help-desk@jira.fiware.org> escribió:
        >
        >
        >

        Show
        fw.ext.user FW External User added a comment - Comment by apps@enoges.com : Thanks Jose Ignacio. I am going to build my Snapshot in order to download it now! > El 7 nov 2016, a las 17:37, Help-Desk <jira-help-desk@jira.fiware.org> escribió: > > >
        Hide
        jicg José Ignacio Carretero Guarde added a comment -

        Your instance is running now.

        Regards,
        José Ignacio

        Show
        jicg José Ignacio Carretero Guarde added a comment - Your instance is running now. Regards, José Ignacio
        fw.ext.user FW External User made changes -
        Attachment PastedGraphic-2.png [ 28590 ]
        Hide
        fw.ext.user FW External User added a comment -

        Comment by apps@enoges.com :

        HOW?

        > El 7 nov 2016, a las 11:18, Help-Desk <jira-help-desk@jira.fiware.org> escribió:
        >
        >
        >

        Show
        fw.ext.user FW External User added a comment - Comment by apps@enoges.com : HOW? > El 7 nov 2016, a las 11:18, Help-Desk <jira-help-desk@jira.fiware.org> escribió: > > >
        Hide
        jicg José Ignacio Carretero Guarde added a comment -

        Have you triyed "Resume Instance" instead of "Start instance"?

        Regards,
        José Ignacio.

        Show
        jicg José Ignacio Carretero Guarde added a comment - Have you triyed "Resume Instance" instead of "Start instance"? Regards, José Ignacio.
        Hide
        fw.ext.user FW External User added a comment -

        Comment by apps@enoges.com :

        apps@enoges.com

        > El 3 nov 2016, a las 15:35, Help-Desk <jira-help-desk@jira.fiware.org> escribió:
        >
        >
        >

        Show
        fw.ext.user FW External User added a comment - Comment by apps@enoges.com : apps@enoges.com > El 3 nov 2016, a las 15:35, Help-Desk <jira-help-desk@jira.fiware.org> escribió: > > >
        Hide
        fla Fernando Lopez added a comment -

        could you tell me your user in the FIWARE platform?

        Show
        fla Fernando Lopez added a comment - could you tell me your user in the FIWARE platform?
        Hide
        fw.ext.user FW External User added a comment -

        Comment by apps@enoges.com :

        I don’t understand you. Is there any way to start my instance? Actually, my VM is stopped, and i need to start it in order to make a snapshot (because I can’t make a snapshot of this machine)

        > El 3 nov 2016, a las 14:53, Help-Desk <jira-help-desk@jira.fiware.org> escribió:
        >
        >
        >

        Show
        fw.ext.user FW External User added a comment - Comment by apps@enoges.com : I don’t understand you. Is there any way to start my instance? Actually, my VM is stopped, and i need to start it in order to make a snapshot (because I can’t make a snapshot of this machine) > El 3 nov 2016, a las 14:53, Help-Desk <jira-help-desk@jira.fiware.org> escribió: > > >
        fla Fernando Lopez made changes -
        Status Open [ 1 ] In Progress [ 3 ]
        fla Fernando Lopez made changes -
        Assignee Spain Node Support Team [ spain.node ] Fernando Lopez [ fla ]
        Hide
        fla Fernando Lopez added a comment -

        Why do you want to to click on 'Start Instance' option?

        Show
        fla Fernando Lopez added a comment - Why do you want to to click on 'Start Instance' option?
        ichulani ilknur chulani made changes -
        HD-Node Unknown [ 10852 ] Spain [ 10846 ]
        ichulani ilknur chulani made changes -
        Assignee Spain Node Support Team [ spain.node ]
        backlogmanager Backlog Manager made changes -
        HD-Enabler Unknown [ 10910 ]
        HD-Node Unknown [ 10852 ]
        backlogmanager Backlog Manager made changes -
        Field Original Value New Value
        Component/s FIWARE-LAB-HELP [ 10279 ]
        fw.ext.user FW External User created issue -

          People

          • Assignee:
            fla Fernando Lopez
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            3 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: