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  1. Help-Desk
  2. HELP-7611

FIWARE.Request.Lab.Object Storage issue.

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None

      Description

      Dear Help Desk,

      we are having trouble with data stored in the Budapest node, on the Object
      Storage GE. Servers are not showing any data at the moment.
      Please help.

      Kind regards,

      Aleksandar Šiposki,
      PAYS team,
      http://www.pays-system.com

      [Created via e-mail received from: Aleksandar Siposki <siposki@gmail.com>]

        Activity

        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        Open Open In Progress In Progress
        1d 6h 58m 1 Budapest Node Helpdesk 01/Nov/16 4:17 PM
        In Progress In Progress Answered Answered
        2d 16h 38m 1 Budapest Node Helpdesk 04/Nov/16 8:55 AM
        Answered Answered Closed Closed
        52s 1 Budapest Node Helpdesk 04/Nov/16 8:56 AM
        fla Fernando Lopez made changes -
        Fix Version/s 2021 [ 12600 ]
        fla Fernando Lopez made changes -
        HD-Node Budapest [ 10911 ]
        Hide
        fw.ext.user FW External User added a comment -

        Comment by siposki@gmail.com :

        Dear Gergo,

        please, re-open the ticket. I have just now noticed that the previous mail
        did not reach you. Mail went to my associate, by mistake.

        Regards,
        Aleksandar

        ---------- Forwarded message ----------
        From: Aleksandar Siposki <siposki@gmail.com>
        Date: 2016-11-02 13:57 GMT+01:00
        Subject: Re: [FIWARE-JIRA] (HELP-7611) Object Storage issue
        To: Petar Bjeljac <pbjeljac@uns.ac.rs>

        Dear Gergo,

        Object Storage is now ok, and the server with IDM seems to be working, but
        the REST services server doesn't respond.
        Can you check that?

        Kind regards,
        Aleksandar

        2016-11-02 12:11 GMT+01:00 Aleksandar Siposki <siposki@gmail.com>:

        >
        > ---------- Forwarded message ----------
        > From: Help-Desk <jira-help-desk@jira.fiware.org>
        > Date: 2016-11-01 16:18 GMT+01:00
        > Subject: [FIWARE-JIRA] (HELP-7611) Object Storage issue
        > To: siposki@gmail.com
        >
        >
        >
        >

        Show
        fw.ext.user FW External User added a comment - Comment by siposki@gmail.com : Dear Gergo, please, re-open the ticket. I have just now noticed that the previous mail did not reach you. Mail went to my associate, by mistake. Regards, Aleksandar ---------- Forwarded message ---------- From: Aleksandar Siposki <siposki@gmail.com> Date: 2016-11-02 13:57 GMT+01:00 Subject: Re: [FIWARE-JIRA] ( HELP-7611 ) Object Storage issue To: Petar Bjeljac <pbjeljac@uns.ac.rs> Dear Gergo, Object Storage is now ok, and the server with IDM seems to be working, but the REST services server doesn't respond. Can you check that? Kind regards, Aleksandar 2016-11-02 12:11 GMT+01:00 Aleksandar Siposki <siposki@gmail.com>: > > ---------- Forwarded message ---------- > From: Help-Desk <jira-help-desk@jira.fiware.org> > Date: 2016-11-01 16:18 GMT+01:00 > Subject: [FIWARE-JIRA] ( HELP-7611 ) Object Storage issue > To: siposki@gmail.com > > > >
        backlogmanager Backlog Manager made changes -
        Summary Object Storage issue FIWARE.Request.Lab.Object Storage issue.
        HD-Enabler Unknown [ 10910 ]
        HD-Node Unknown [ 10852 ]
        WIGNER Budapest Node Helpdesk made changes -
        Resolution Done [ 10000 ]
        Status Answered [ 10104 ] Closed [ 6 ]
        Hide
        WIGNER Budapest Node Helpdesk added a comment -

        No answer from the user. I closed the ticket.

        Show
        WIGNER Budapest Node Helpdesk added a comment - No answer from the user. I closed the ticket.
        WIGNER Budapest Node Helpdesk made changes -
        Status In Progress [ 3 ] Answered [ 10104 ]
        WIGNER Budapest Node Helpdesk made changes -
        Status Open [ 1 ] In Progress [ 3 ]
        Hide
        WIGNER Budapest Node Helpdesk added a comment -

        The issue has been emailed:

        • Time sent: 01/Nov/16 4:17 PM
        • To: siposki@gmail.com
        • with subject: *(HELP-7611) Object Storage issue *

        Dear Aleksandar,

        I tested the object store on Budapest node and everythings work. Is the problem still? How do you use the object store from API or from the cloud portal?

        Best Regards,
        Gergő

        Show
        WIGNER Budapest Node Helpdesk added a comment - The issue has been emailed: Time sent: 01/Nov/16 4:17 PM To: siposki@gmail.com with subject: *( HELP-7611 ) Object Storage issue * Dear Aleksandar, I tested the object store on Budapest node and everythings work. Is the problem still? How do you use the object store from API or from the cloud portal? Best Regards, Gergő
        Hide
        danieles Daniele Santoro added a comment -

        Dear,

        I've just forwarded your request to the Budapest support.

        Best,
        Daniele

        Show
        danieles Daniele Santoro added a comment - Dear, I've just forwarded your request to the Budapest support. Best, Daniele
        danieles Daniele Santoro made changes -
        Assignee Budapest Node Helpdesk [ wigner ]
        backlogmanager Backlog Manager made changes -
        HD-Enabler Unknown [ 10910 ]
        HD-Node Unknown [ 10852 ]
        mev Manuel Escriche made changes -
        Field Original Value New Value
        Component/s FIWARE-LAB-HELP [ 10279 ]
        fw.ext.user FW External User created issue -

          People

          • Assignee:
            WIGNER Budapest Node Helpdesk
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            3 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: