Details
-
Type:
extRequest
-
Status: Closed
-
Priority:
Major
-
Resolution: Fixed
-
Fix Version/s: 2021
-
Component/s: FIWARE-LAB-HELP
-
Labels:None
-
External Participants:
-
HD-Node:SpainTenerife
Description
Hi,
Burak has a community account on SpainTenerife node with tenant id : (ID 00000000000000000000000000008377)
In this community account, we have a VM called "malaga_showcase_portal" . This morning it went to "Paused" state by itself, we stopped the instance in order to start it again, but it seems not able to start. Still appears in "SHUTDOWN" status. Could you kindly take a look please?
We need to have this VM working for a demo tomorrow morning, so it's very urgent for us to get support on it.
Many thanks in advance for your help,
ilknur
İlknur Chulani
Technical Lead
Atos Research & Innovation
ilknur.chulani@atos.net<mailto:İlknur.chulani@atos.net>
T +90 212 286 4666
ITU ARI-2 Teknokent B Blok K4
34398 Maslak, Istanbul, Turkey
Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org) instead of the old one.
_______________________________________________
Fiware-lab-help mailing list
Fiware-lab-help@lists.fiware.org
https://lists.fiware.org/listinfo/fiware-lab-help
Activity
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
22h 54m | 1 | Atos Spain Tenerife Node Support Team | 28/Oct/16 11:18 AM | |||||
|
55s | 1 | Atos Spain Tenerife Node Support Team | 28/Oct/16 11:19 AM |
| Fix Version/s | 2021 [ 12600 ] |
| HD-Node | SpainTenerife [ 11102 ] |
| Summary | [Fiware-lab-help] VM in paused then shutoff state on SpainTenerife node | FIWARE.Request.Lab.VM in paused then shutoff state on SpainTenerife node. |
| Status | In Progress [ 3 ] | Closed [ 6 ] |
| Resolution | Fixed [ 1 ] |
| Status | Open [ 1 ] | In Progress [ 3 ] |
| Component/s | FIWARE-LAB-HELP [ 10279 ] |
| Description |
Hi, Burak has a community account on SpainTenerife node with tenant id : (ID 00000000000000000000000000008377) In this community account, we have a VM called "malaga_showcase_portal" . This morning it went to "Paused" state by itself, we stopped the instance in order to start it again, but it seems not able to start. Still appears in "SHUTDOWN" status. Could you kindly take a look please? We need to have this VM working for a demo tomorrow morning, so it's very urgent for us to get support on it. Many thanks in advance for your help, ilknur İlknur Chulani Technical Lead Atos Research & Innovation ilknur.chulani@atos.net<mailto:İlknur.chulani@atos.net> T +90 212 286 4666 ITU ARI-2 Teknokent B Blok K4 34398 Maslak, Istanbul, Turkey www.atos.net<http://www.atos.net/> https://atos.net/en/insights-and-innovation/innovation-labs [cid:image002.png@01CFE2E5.8B76CA80] Bu mesaj ve ekleri gönderilen ki?iye özeldir ve gizli bilgiler içerebilir. E?er mesajyn gönderilmek istendi?i ki?i de?ilseniz lütfen kopyalamayynyz, ba?kalaryna göndermeyiniz ve göndericiyi bilgilendiriniz. Internet üzerinden gönderilen mesajlaryn güvenli ve hatasyz oldu?unun garantisi olmady?yndan Atos grubu mesajyn içeri?inden sorumlu tutulamaz. Göndericinin bilgisayary anti-virüs sistemleri tarafyndan taranmaktadyr, ancak yine de mesajyn virüs içermedi?i garanti edilemez ve gönderici, meydana gelebilecek zararlardan sorumlu tutulamaz. This e-mail and the documents attached are confidential and intended solely for the addressee; it may also be privileged. If you receive this e-mail in error, please notify the sender immediately and destroy it. As its integrity cannot be secured on the Internet, the Atos group liability cannot be triggered for the message content. Although the sender endeavors to maintain a computer virus-free network, the sender does not warrant that this transmission is virus-free and will not be liable for any damages resulting from any virus transmitted. Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost. Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org) instead of the old one. _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fiware.org https://lists.fiware.org/listinfo/fiware-lab-help |
Hi, Burak has a community account on SpainTenerife node with tenant id : (ID 00000000000000000000000000008377) In this community account, we have a VM called "malaga_showcase_portal" . This morning it went to "Paused" state by itself, we stopped the instance in order to start it again, but it seems not able to start. Still appears in "SHUTDOWN" status. Could you kindly take a look please? We need to have this VM working for a demo tomorrow morning, so it's very urgent for us to get support on it. Many thanks in advance for your help, ilknur İlknur Chulani Technical Lead Atos Research & Innovation ilknur.chulani@atos.net<mailto:İlknur.chulani@atos.net> T +90 212 286 4666 ITU ARI-2 Teknokent B Blok K4 34398 Maslak, Istanbul, Turkey Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost. Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org) instead of the old one. _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fiware.org https://lists.fiware.org/listinfo/fiware-lab-help |
| Field | Original Value | New Value |
|---|---|---|
| Assignee | Atos Spain Tenerife Node Support Team [ fw_support_st ] |
Hi,
The issue has been fixed and the VM is already available