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  1. Help-Desk
  2. HELP-7482

FIWARE.Request.Lab.Poznan.FIWARE Lab Assistance

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None

          Description

          Hello lab assistance,
          I have a problem with my Fiware lab account (gaebler@invivo-gmbh.de).

          All my configured VM disappeared, now I have an empty account.

          Did I miss any migration to another location or whatever?

          My account will expire somewhen next year, so this is not the reason.

          Best regards
          Ralph Gäbler

          Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
          Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org) instead of the old one.
          _______________________________________________
          Fiware-lab-help mailing list
          Fiware-lab-help@lists.fiware.org
          https://lists.fiware.org/listinfo/fiware-lab-help
          [Created via e-mail received from: gaebler@invivo-gmbh.de]

            Activity

            Descending order - Click to sort in ascending order
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Open In Progress In Progress
            		17h 18m 1 Pietropaolo Alfonso 13/Oct/16 10:23 AM
            In Progress In Progress Answered Answered
            		27d 6h 56m 1 Poznan Node Helpdesk 09/Nov/16 4:19 PM
            Answered Answered Closed Closed
            		3s 1 Poznan Node Helpdesk 09/Nov/16 4:19 PM
            fla Fernando Lopez made changes -
            Fix Version/s 2021 [ 12600 ]
            Hide
            Permalink
            fw.ext.user FW External User added a comment -

            Comment by gaebler@invivo-gmbh.de :

            Hi
            every thing is working fine at the moment
            Best regards

            Ralph Gäbler
            Invivo GmbH

            > Am 09.11.2016 um 16:20 schrieb Help-Desk <jira-help-desk@jira.fiware.org>:
            >
            >
            >

            Show
            fw.ext.user FW External User added a comment - Comment by gaebler@invivo-gmbh.de : Hi every thing is working fine at the moment Best regards Ralph Gäbler Invivo GmbH > Am 09.11.2016 um 16:20 schrieb Help-Desk <jira-help-desk@jira.fiware.org>: > > >
            backlogmanager Backlog Manager made changes -
            Summary [Fiware-lab-help] FIWARE Lab Assistance FIWARE.Request.Lab.Poznan.FIWARE Lab Assistance
            HD-Enabler Unknown [ 10910 ]
            PSNC Poznan Node Helpdesk made changes -
            Resolution Done [ 10000 ]
            Status Answered [ 10104 ] Closed [ 6 ]
            PSNC Poznan Node Helpdesk made changes -
            Status In Progress [ 3 ] Answered [ 10104 ]
            Hide
            Permalink
            PSNC Poznan Node Helpdesk added a comment -

            We have some virtual machines on your account:

            orion node-53 m1.small active 2016-06-09 09:25:09 3c53a720-22c0-474e-a4a6-b4588ab269af 7f22db15458b402c8c145968e61a69f2 gaeral None 0
            cygnus node-105 m1.small active 2016-05-19 10:10:30 3c53a720-22c0-474e-a4a6-b4588ab269af 7f22db15458b402c8c145968e61a69f2 gaeral None 0
            db node-114 m1.small active 2016-05-19 10:12:58 3c53a720-22c0-474e-a4a6-b4588ab269af 7f22db15458b402c8c145968e61a69f2 gaeral None 0
            app node-114 m1.small active 2016-06-28 12:23:30 3c53a720-22c0-474e-a4a6-b4588ab269af 7f22db15458b402c8c145968e61a69f2 gaeral None 0
            proxy node-110 m1.small active 2016-06-28 12:24:13 3c53a720-22c0-474e-a4a6-b4588ab269af 7f22db15458b402c8c145968e61a69f2 gaeral None 0
            cygnus2 node-115 m1.small active 2016-10-17 19:55:32 a8f433f2-60d4-4f26-99d1-dde2efd12148 7f22db15458b402c8c145968e61a69f2 gaeral None 0

            Show
            PSNC Poznan Node Helpdesk added a comment - We have some virtual machines on your account: orion node-53 m1.small active 2016-06-09 09:25:09 3c53a720-22c0-474e-a4a6-b4588ab269af 7f22db15458b402c8c145968e61a69f2 gaeral None 0 cygnus node-105 m1.small active 2016-05-19 10:10:30 3c53a720-22c0-474e-a4a6-b4588ab269af 7f22db15458b402c8c145968e61a69f2 gaeral None 0 db node-114 m1.small active 2016-05-19 10:12:58 3c53a720-22c0-474e-a4a6-b4588ab269af 7f22db15458b402c8c145968e61a69f2 gaeral None 0 app node-114 m1.small active 2016-06-28 12:23:30 3c53a720-22c0-474e-a4a6-b4588ab269af 7f22db15458b402c8c145968e61a69f2 gaeral None 0 proxy node-110 m1.small active 2016-06-28 12:24:13 3c53a720-22c0-474e-a4a6-b4588ab269af 7f22db15458b402c8c145968e61a69f2 gaeral None 0 cygnus2 node-115 m1.small active 2016-10-17 19:55:32 a8f433f2-60d4-4f26-99d1-dde2efd12148 7f22db15458b402c8c145968e61a69f2 gaeral None 0
            Hide
            Permalink
            PSNC Poznan Node Helpdesk added a comment -

            This ticket is under investigation.

            Show
            PSNC Poznan Node Helpdesk added a comment - This ticket is under investigation.
            Hide
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            fw.ext.user FW External User added a comment -

            Comment by gaebler@invivo-gmbh.de :

            Dear Jose,
            now the images of our machines are again in our account, but there is no network interface. And we cannot create a new one.
            We would need one network and one public IP.
            Thank you
            Ralph

            Ralph Gäbler
            Invivo GmbH

            > Am 12.10.2016 um 18:08 schrieb Help-Desk <jira-help-desk@jira.fiware.org>:
            >
            >
            >

            Show
            fw.ext.user FW External User added a comment - Comment by gaebler@invivo-gmbh.de : Dear Jose, now the images of our machines are again in our account, but there is no network interface. And we cannot create a new one. We would need one network and one public IP. Thank you Ralph Ralph Gäbler Invivo GmbH > Am 12.10.2016 um 18:08 schrieb Help-Desk <jira-help-desk@jira.fiware.org>: > > >
            Hide
            Permalink
            fw.ext.user FW External User added a comment -

            Comment by gaebler@invivo-gmbh.de :

            Dear Jose,
            yes, they were at Poznan.
            Regards
            Ralph

            Zitat von Help-Desk <jira-help-desk@jira.fiware.org>:

            Show
            fw.ext.user FW External User added a comment - Comment by gaebler@invivo-gmbh.de : Dear Jose, yes, they were at Poznan. Regards Ralph Zitat von Help-Desk <jira-help-desk@jira.fiware.org>:
            alfopietro Pietropaolo Alfonso made changes -
            Assignee Pietropaolo Alfonso [ alfopietro ] Poznan Node Helpdesk [ psnc ]
            alfopietro Pietropaolo Alfonso made changes -
            Status Open [ 1 ] In Progress [ 3 ]
            alfopietro Pietropaolo Alfonso made changes -
            HD-Node Unknown [ 10852 ] Poznan [ 10921 ]
            alfopietro Pietropaolo Alfonso made changes -
            Assignee Pietropaolo Alfonso [ alfopietro ]
            Hide
            Permalink
            fw.ext.user FW External User added a comment -

            Comment by joseignacio.carreteroguarde@telefonica.com :

            Dear Ralph,

            Can you tell us where were your resources? I think they were at Poznan,
            weren't they?

            Regards,

            José Ignacio.

            El 12/10/16 a las 17:02, gaebler@invivo-gmbh.de escribió:
            >
            > Hello lab assistance,
            > I have a problem with my Fiware lab account (gaebler@invivo-gmbh.de).
            >
            > All my configured VM disappeared, now I have an empty account.
            >
            > Did I miss any migration to another location or whatever?
            >
            > My account will expire somewhen next year, so this is not the reason.
            >
            > Best regards
            > Ralph Gäbler
            >
            > Since January 1st, old domains won't be supported and messages sent to
            > any domain different to @lists.fiware.org will be lost.
            > Please, send your messages using the new domain
            > (Fiware-lab-help@lists.fiware.org) instead of the old one.
            >

            Show
            fw.ext.user FW External User added a comment - Comment by joseignacio.carreteroguarde@telefonica.com : Dear Ralph, Can you tell us where were your resources? I think they were at Poznan, weren't they? Regards, José Ignacio. El 12/10/16 a las 17:02, gaebler@invivo-gmbh.de escribió: > > Hello lab assistance, > I have a problem with my Fiware lab account (gaebler@invivo-gmbh.de). > > All my configured VM disappeared, now I have an empty account. > > Did I miss any migration to another location or whatever? > > My account will expire somewhen next year, so this is not the reason. > > Best regards > Ralph Gäbler > > Since January 1st, old domains won't be supported and messages sent to > any domain different to @lists.fiware.org will be lost. > Please, send your messages using the new domain > (Fiware-lab-help@lists.fiware.org) instead of the old one. >
            backlogmanager Backlog Manager made changes -
            HD-Enabler Unknown [ 10910 ]
            HD-Node Unknown [ 10852 ]
            backlogmanager Backlog Manager made changes -
            Field Original Value New Value
            Component/s FIWARE-LAB-HELP [ 10279 ]
            fw.ext.user FW External User created issue -

              People

              • Assignee:
                PSNC Poznan Node Helpdesk
                Reporter:
                fw.ext.user FW External User
              • Votes:
                0 Vote for this issue
                Watchers:
                2 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: