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  1. Help-Desk
  2. HELP-70

FIWARE.Request.Lab.Spain.FI-LAB Assistance

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: Sprint 4.1.1
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None

      Description

      Hi,
      I am trying to create VMs with the cloud service and I have problem when I try to associate a Floating IP to a VM.
      I am using Waterford region, with XIFIpublicWIT IP pool. My project name is nicolas-dumont.
      I can create a VM, then allocate an IP to my project, but when I try to associate it with a VM, I get an error message: Error: undefined. Cause: unknow.

      Did I miss something?

      PS : My objective is to deploy a cloudfoundry instance in FI-Lab platform, for FI-Content2 project.

      Nicolas Dumont
      Thales Communications and Security France
      DSC/DT/CEA/TAI
      e-mail: nicolas.dumont@thalesgroup.com<nicolas.dumont@fr.thalesgroup.com>
      Tel: +33 (0)1 46 13 21 90
      Fax: +33 (0)1 46 13 26 86
      Add: 4 avenue des Louvresses, 92622 GENNEVILLIERS - FRANCE

      _______________________________________________
      Fiware-lab-help mailing list
      Fiware-lab-help@lists.fi-ware.org
      https://lists.fi-ware.org/listinfo/fiware-lab-help

      1. ATT00001.txt
        0.2 kB
        FIWARE-LAB-HELP

        Activity

        FIWARE-LAB-HELP FIWARE-LAB-HELP created issue -
        Hide
        FIWARE-LAB-HELP FIWARE-LAB-HELP added a comment -

        Hi

        Can you check the error of Nicolas in the Waterford region?
        Thanks a lot,
        Regards,
        Henar

        De: fiware-lab-help-bounces@lists.fi-ware.org fiware-lab-help-bounces@lists.fi-ware.org En nombre de DUMONT Nicolas
        Enviado el: martes, 03 de junio de 2014 13:29
        Para: fiware-lab-help@lists.fi-ware.org
        Asunto: [Fiware-lab-help] FI-LAB Assistance

        Hi,
        I am trying to create VMs with the cloud service and I have problem when I try to associate a Floating IP to a VM.
        I am using Waterford region, with XIFIpublicWIT IP pool. My project name is nicolas-dumont.
        I can create a VM, then allocate an IP to my project, but when I try to associate it with a VM, I get an error message: Error: undefined. Cause: unknow.

        Did I miss something?

        PS : My objective is to deploy a cloudfoundry instance in FI-Lab platform, for FI-Content2 project.

        Nicolas Dumont
        Thales Communications and Security France
        DSC/DT/CEA/TAI
        e-mail: nicolas.dumont@thalesgroup.com<nicolas.dumont@fr.thalesgroup.com>
        Tel: +33 (0)1 46 13 21 90
        Fax: +33 (0)1 46 13 26 86
        Add: 4 avenue des Louvresses, 92622 GENNEVILLIERS - FRANCE

        ________________________________

        Este mensaje se dirige exclusivamente a su destinatario. Puede consultar nuestra política de envío y recepción de correo electrónico en el enlace situado más abajo.
        This message is intended exclusively for its addressee. We only send and receive email on the basis of the terms set out at:
        http://www.tid.es/ES/PAGINAS/disclaimer.aspx

        _______________________________________________
        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fi-ware.org
        https://lists.fi-ware.org/listinfo/fiware-lab-help

        Show
        FIWARE-LAB-HELP FIWARE-LAB-HELP added a comment - Hi Can you check the error of Nicolas in the Waterford region? Thanks a lot, Regards, Henar De: fiware-lab-help-bounces@lists.fi-ware.org fiware-lab-help-bounces@lists.fi-ware.org En nombre de DUMONT Nicolas Enviado el: martes, 03 de junio de 2014 13:29 Para: fiware-lab-help@lists.fi-ware.org Asunto: [Fiware-lab-help] FI-LAB Assistance Hi, I am trying to create VMs with the cloud service and I have problem when I try to associate a Floating IP to a VM. I am using Waterford region, with XIFIpublicWIT IP pool. My project name is nicolas-dumont. I can create a VM, then allocate an IP to my project, but when I try to associate it with a VM, I get an error message: Error: undefined. Cause: unknow. Did I miss something? PS : My objective is to deploy a cloudfoundry instance in FI-Lab platform, for FI-Content2 project. Nicolas Dumont Thales Communications and Security France DSC/DT/CEA/TAI e-mail: nicolas.dumont@thalesgroup.com< nicolas.dumont@fr.thalesgroup.com > Tel: +33 (0)1 46 13 21 90 Fax: +33 (0)1 46 13 26 86 Add: 4 avenue des Louvresses, 92622 GENNEVILLIERS - FRANCE ________________________________ Este mensaje se dirige exclusivamente a su destinatario. Puede consultar nuestra política de envío y recepción de correo electrónico en el enlace situado más abajo. This message is intended exclusively for its addressee. We only send and receive email on the basis of the terms set out at: http://www.tid.es/ES/PAGINAS/disclaimer.aspx _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help
        FIWARE-LAB-HELP FIWARE-LAB-HELP made changes -
        Field Original Value New Value
        Attachment ATT00001.txt [ 11202 ]
        Hide
        Tynan Waterford Node Helpdesk added a comment -

        Hi,

        We have had this problem for a number of weeks ( stems from a user who has
        no privileges who creates a VM on the Weaterford node with the result that
        nova is unable to delete a VM in a error state). We will keep you updated
        when it issued is resolved.

        Regards,

        Joe.

        From: HENAR MUÑOZ FRUTOS henar@tid.es
        Sent: 03 June 2014 14:16
        To: jtynan@tssg.org
        Cc: fiware-lab-help@lists.fi-ware.org
        Subject: RV: FI-LAB Assistance

        Hi

        Can you check the error of Nicolas in the Waterford region?

        Thanks a lot,

        Regards,

        Henar

        De: fiware-lab-help-bounces@lists.fi-ware.org
        fiware-lab-help-bounces@lists.fi-ware.org En nombre de DUMONT
        Nicolas
        Enviado el: martes, 03 de junio de 2014 13:29
        Para: fiware-lab-help@lists.fi-ware.org
        Asunto: [Fiware-lab-help] FI-LAB Assistance

        Hi,

        I am trying to create VMs with the cloud service and I have problem when I
        try to associate a Floating IP to a VM.

        I am using Waterford region, with XIFIpublicWIT IP pool. My project name is
        nicolas-dumont.

        I can create a VM, then allocate an IP to my project, but when I try to
        associate it with a VM, I get an error message: Error: undefined. Cause:
        unknow.

        Did I miss something?

        PS : My objective is to deploy a cloudfoundry instance in FI-Lab platform,
        for FI-Content2 project.

        Nicolas Dumont

        Thales Communications and Security France

        DSC/DT/CEA/TAI

        e-mail: <nicolas.dumont@fr.thalesgroup.com>
        nicolas.dumont@thalesgroup.com

        Tel: +33 (0)1 46 13 21 90

        Fax: +33 (0)1 46 13 26 86

        Add: 4 avenue des Louvresses, 92622 GENNEVILLIERS - FRANCE

        _____

        Este mensaje se dirige exclusivamente a su destinatario. Puede consultar
        nuestra política de envío y recepción de correo electrónico en el enlace
        situado más abajo.
        This message is intended exclusively for its addressee. We only send and
        receive email on the basis of the terms set out at:
        http://www.tid.es/ES/PAGINAS/disclaimer.aspx

        _______________________________________________
        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fi-ware.org
        https://lists.fi-ware.org/listinfo/fiware-lab-help

        Show
        Tynan Waterford Node Helpdesk added a comment - Hi, We have had this problem for a number of weeks ( stems from a user who has no privileges who creates a VM on the Weaterford node with the result that nova is unable to delete a VM in a error state). We will keep you updated when it issued is resolved. Regards, Joe. From: HENAR MUÑOZ FRUTOS henar@tid.es Sent: 03 June 2014 14:16 To: jtynan@tssg.org Cc: fiware-lab-help@lists.fi-ware.org Subject: RV: FI-LAB Assistance Hi Can you check the error of Nicolas in the Waterford region? Thanks a lot, Regards, Henar De: fiware-lab-help-bounces@lists.fi-ware.org fiware-lab-help-bounces@lists.fi-ware.org En nombre de DUMONT Nicolas Enviado el: martes, 03 de junio de 2014 13:29 Para: fiware-lab-help@lists.fi-ware.org Asunto: [Fiware-lab-help] FI-LAB Assistance Hi, I am trying to create VMs with the cloud service and I have problem when I try to associate a Floating IP to a VM. I am using Waterford region, with XIFIpublicWIT IP pool. My project name is nicolas-dumont. I can create a VM, then allocate an IP to my project, but when I try to associate it with a VM, I get an error message: Error: undefined. Cause: unknow. Did I miss something? PS : My objective is to deploy a cloudfoundry instance in FI-Lab platform, for FI-Content2 project. Nicolas Dumont Thales Communications and Security France DSC/DT/CEA/TAI e-mail: < nicolas.dumont@fr.thalesgroup.com > nicolas.dumont@thalesgroup.com Tel: +33 (0)1 46 13 21 90 Fax: +33 (0)1 46 13 26 86 Add: 4 avenue des Louvresses, 92622 GENNEVILLIERS - FRANCE _____ Este mensaje se dirige exclusivamente a su destinatario. Puede consultar nuestra política de envío y recepción de correo electrónico en el enlace situado más abajo. This message is intended exclusively for its addressee. We only send and receive email on the basis of the terms set out at: http://www.tid.es/ES/PAGINAS/disclaimer.aspx _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help
        Hide
        FIWARE-LAB-HELP FIWARE-LAB-HELP added a comment -

        Hi,

        Thanks for your reply. Would it be possible to resolve this particular incident "by hand " somehow and the continue with the definite solution to avoid future cases like this? It is a matter of image, the feedback from the Use Cases to the EC always has an impact on the perception they get from us and it's better not to keep them waiting for days.

        I do not know the technical details, my proposal may not make sense!

        Miguel
        El 04/06/2014 11:35, Joe Tynan escribió:
        Hi,

        We have had this problem for a number of weeks ( stems from a user who has no privileges who creates a VM on the Weaterford node with the result that nova is unable to delete a VM in a error state). We will keep you updated when it issued is resolved.

        Regards,
        Joe.

        From: HENAR MUÑOZ FRUTOS henar@tid.es
        Sent: 03 June 2014 14:16
        To: jtynan@tssg.org<jtynan@tssg.org>
        Cc: fiware-lab-help@lists.fi-ware.org<fiware-lab-help@lists.fi-ware.org>
        Subject: RV: FI-LAB Assistance

        Hi

        Can you check the error of Nicolas in the Waterford region?
        Thanks a lot,
        Regards,
        Henar

        De: fiware-lab-help-bounces@lists.fi-ware.org<fiware-lab-help-bounces@lists.fi-ware.org> fiware-lab-help-bounces@lists.fi-ware.org En nombre de DUMONT Nicolas
        Enviado el: martes, 03 de junio de 2014 13:29
        Para: fiware-lab-help@lists.fi-ware.org<fiware-lab-help@lists.fi-ware.org>
        Asunto: [Fiware-lab-help] FI-LAB Assistance

        Hi,
        I am trying to create VMs with the cloud service and I have problem when I try to associate a Floating IP to a VM.
        I am using Waterford region, with XIFIpublicWIT IP pool. My project name is nicolas-dumont.
        I can create a VM, then allocate an IP to my project, but when I try to associate it with a VM, I get an error message: Error: undefined. Cause: unknow.

        Did I miss something?

        PS : My objective is to deploy a cloudfoundry instance in FI-Lab platform, for FI-Content2 project.

        Nicolas Dumont
        Thales Communications and Security France
        DSC/DT/CEA/TAI
        e-mail: nicolas.dumont@thalesgroup.com<nicolas.dumont@fr.thalesgroup.com>
        Tel: +33 (0)1 46 13 21 90
        Fax: +33 (0)1 46 13 26 86
        Add: 4 avenue des Louvresses, 92622 GENNEVILLIERS - FRANCE

        ________________________________

        Este mensaje se dirige exclusivamente a su destinatario. Puede consultar nuestra política de envío y recepción de correo electrónico en el enlace situado más abajo.
        This message is intended exclusively for its addressee. We only send and receive email on the basis of the terms set out at:
        http://www.tid.es/ES/PAGINAS/disclaimer.aspx

        _______________________________________________
        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fi-ware.org<Fiware-lab-help@lists.fi-ware.org>
        https://lists.fi-ware.org/listinfo/fiware-lab-help


        ----------------------------------------------------------------------
        / _// Miguel Carrillo Pacheco
        _/ _/ _/ _/ Telefónica Distrito Telefónica
        / _//_/ _/ _/ Investigación y Edifico Oeste 1, Planta 9
        _/ _/ _/ _/ Desarrollo Ronda de la Comunicación S/N
        / _// 28050 Madrid (Spain)
        Tel: (+34) 91 483 26 77

        e-mail: mcp@tid.es<mcp@tid.es>

        Follow FI-WARE on the net

        Website: http://www.fi-ware.org
        Facebook: http://www.facebook.com/pages/FI-WARE/251366491587242
        Twitter: http://twitter.com/Fiware
        LinkedIn: http://www.linkedin.com/groups/FIWARE-4239932
        ----------------------------------------------------------------------

        ________________________________

        Este mensaje se dirige exclusivamente a su destinatario. Puede consultar nuestra política de envío y recepción de correo electrónico en el enlace situado más abajo.
        This message is intended exclusively for its addressee. We only send and receive email on the basis of the terms set out at:
        http://www.tid.es/ES/PAGINAS/disclaimer.aspx

        _______________________________________________
        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fi-ware.org
        https://lists.fi-ware.org/listinfo/fiware-lab-help

        Show
        FIWARE-LAB-HELP FIWARE-LAB-HELP added a comment - Hi, Thanks for your reply. Would it be possible to resolve this particular incident "by hand " somehow and the continue with the definite solution to avoid future cases like this? It is a matter of image, the feedback from the Use Cases to the EC always has an impact on the perception they get from us and it's better not to keep them waiting for days. I do not know the technical details, my proposal may not make sense! Miguel El 04/06/2014 11:35, Joe Tynan escribió: Hi, We have had this problem for a number of weeks ( stems from a user who has no privileges who creates a VM on the Weaterford node with the result that nova is unable to delete a VM in a error state). We will keep you updated when it issued is resolved. Regards, Joe. From: HENAR MUÑOZ FRUTOS henar@tid.es Sent: 03 June 2014 14:16 To: jtynan@tssg.org< jtynan@tssg.org > Cc: fiware-lab-help@lists.fi-ware.org< fiware-lab-help@lists.fi-ware.org > Subject: RV: FI-LAB Assistance Hi Can you check the error of Nicolas in the Waterford region? Thanks a lot, Regards, Henar De: fiware-lab-help-bounces@lists.fi-ware.org< fiware-lab-help-bounces@lists.fi-ware.org > fiware-lab-help-bounces@lists.fi-ware.org En nombre de DUMONT Nicolas Enviado el: martes, 03 de junio de 2014 13:29 Para: fiware-lab-help@lists.fi-ware.org< fiware-lab-help@lists.fi-ware.org > Asunto: [Fiware-lab-help] FI-LAB Assistance Hi, I am trying to create VMs with the cloud service and I have problem when I try to associate a Floating IP to a VM. I am using Waterford region, with XIFIpublicWIT IP pool. My project name is nicolas-dumont. I can create a VM, then allocate an IP to my project, but when I try to associate it with a VM, I get an error message: Error: undefined. Cause: unknow. Did I miss something? PS : My objective is to deploy a cloudfoundry instance in FI-Lab platform, for FI-Content2 project. Nicolas Dumont Thales Communications and Security France DSC/DT/CEA/TAI e-mail: nicolas.dumont@thalesgroup.com< nicolas.dumont@fr.thalesgroup.com > Tel: +33 (0)1 46 13 21 90 Fax: +33 (0)1 46 13 26 86 Add: 4 avenue des Louvresses, 92622 GENNEVILLIERS - FRANCE ________________________________ Este mensaje se dirige exclusivamente a su destinatario. Puede consultar nuestra política de envío y recepción de correo electrónico en el enlace situado más abajo. This message is intended exclusively for its addressee. We only send and receive email on the basis of the terms set out at: http://www.tid.es/ES/PAGINAS/disclaimer.aspx _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org< Fiware-lab-help@lists.fi-ware.org > https://lists.fi-ware.org/listinfo/fiware-lab-help – ---------------------------------------------------------------------- / _/ / Miguel Carrillo Pacheco _/ _/ _/ _/ Telefónica Distrito Telefónica / _/ /_/ _/ _/ Investigación y Edifico Oeste 1, Planta 9 _/ _/ _/ _/ Desarrollo Ronda de la Comunicación S/N / _/ / 28050 Madrid (Spain) Tel: (+34) 91 483 26 77 e-mail: mcp@tid.es< mcp@tid.es > Follow FI-WARE on the net Website: http://www.fi-ware.org Facebook: http://www.facebook.com/pages/FI-WARE/251366491587242 Twitter: http://twitter.com/Fiware LinkedIn: http://www.linkedin.com/groups/FIWARE-4239932 ---------------------------------------------------------------------- ________________________________ Este mensaje se dirige exclusivamente a su destinatario. Puede consultar nuestra política de envío y recepción de correo electrónico en el enlace situado más abajo. This message is intended exclusively for its addressee. We only send and receive email on the basis of the terms set out at: http://www.tid.es/ES/PAGINAS/disclaimer.aspx _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help
        mev Manuel Escriche made changes -
        Assignee Manuel Escriche [Administrator] [ mev ] Henar Muñoz [ henar ]
        mev Manuel Escriche made changes -
        Resolution Done [ 10000 ]
        Status To Do [ 10001 ] Done [ 10000 ]
        mev Manuel Escriche made changes -
        Component/s FIWARE-LAB-HELP [ 10279 ]
        mev Manuel Escriche made changes -
        Workflow Basic Workflow [ 12428 ] FW eRequest Workflow [ 16163 ]
        Issue Type Question [ 10004 ] eRequest [ 10101 ]
        FI-WARE Environment FI-LAB [ 10100 ]
        Resolution Done [ 10000 ]
        mev Manuel Escriche made changes -
        Resolution Done [ 10000 ]
        mev Manuel Escriche made changes -
        Workflow FW eRequest Workflow [ 16163 ] eRequest Workflow-2 [ 16670 ]
        mev Manuel Escriche made changes -
        Status Done [ 10000 ] In Progress [ 3 ]
        mev Manuel Escriche made changes -
        Status In Progress [ 3 ] Done [ 10000 ]
        mev Manuel Escriche made changes -
        Workflow eRequest Workflow-2 [ 16670 ] FW eRequest Workflow [ 17056 ]
        mev Manuel Escriche made changes -
        Fix Version/s Sprint 4.1.1 [ 10737 ]
        mev Manuel Escriche made changes -
        Reporter FIWARE-LAB-HELP [ fiware-lab-help ] FW External User [ fw.external.urser ]
        backlogmanager Backlog Manager made changes -
        Summary [Fiware-lab-help] FI-LAB Assistance FIWARE.Request.Lab.FI-LAB Assistance
        mev Manuel Escriche made changes -
        Workflow FW eRequest Workflow [ 17056 ] FW extRequest Workflow-II [ 40881 ]
        Status Done [ 10000 ] Closed [ 6 ]
        Issue Type eRequest [ 10101 ] extRequest [ 10104 ]
        mev Manuel Escriche made changes -
        mev Manuel Escriche made changes -
        HD-Node Spain [ 10846 ]
        backlogmanager Backlog Manager made changes -
        Summary FIWARE.Request.Lab.FI-LAB Assistance FIWARE.Request.Lab.Spain.FI-LAB Assistance
        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        To Do To Do Done Done
        15d 20h 57m 1 Manuel Escriche 10/Oct/14 11:31 AM
        Done Done In Progress In Progress
        12d 10h 58m 1 Manuel Escriche 22/Oct/14 10:30 PM
        In Progress In Progress Done Done
        1m 14s 1 Manuel Escriche 22/Oct/14 10:31 PM
        Done Done Closed Closed
        446d 11h 39m 1 Manuel Escriche 12/Jan/16 9:10 AM

          People

          • Assignee:
            henar Henar Muñoz
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            1 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: