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  1. Help-Desk
  2. HELP-70

FIWARE.Request.Lab.Spain.FI-LAB Assistance

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: Sprint 4.1.1
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None

          Description

          Hi,
          I am trying to create VMs with the cloud service and I have problem when I try to associate a Floating IP to a VM.
          I am using Waterford region, with XIFIpublicWIT IP pool. My project name is nicolas-dumont.
          I can create a VM, then allocate an IP to my project, but when I try to associate it with a VM, I get an error message: Error: undefined. Cause: unknow.

          Did I miss something?

          PS : My objective is to deploy a cloudfoundry instance in FI-Lab platform, for FI-Content2 project.

          Nicolas Dumont
          Thales Communications and Security France
          DSC/DT/CEA/TAI
          e-mail: nicolas.dumont@thalesgroup.com<nicolas.dumont@fr.thalesgroup.com>
          Tel: +33 (0)1 46 13 21 90
          Fax: +33 (0)1 46 13 26 86
          Add: 4 avenue des Louvresses, 92622 GENNEVILLIERS - FRANCE

          _______________________________________________
          Fiware-lab-help mailing list
          Fiware-lab-help@lists.fi-ware.org
          https://lists.fi-ware.org/listinfo/fiware-lab-help

          1. Text File
            ATT00001.txt
            0.2 kB
            FIWARE-LAB-HELP

            Activity

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            FIWARE-LAB-HELP FIWARE-LAB-HELP created issue -
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            FIWARE-LAB-HELP FIWARE-LAB-HELP added a comment -

            Hi

            Can you check the error of Nicolas in the Waterford region?
            Thanks a lot,
            Regards,
            Henar

            De: fiware-lab-help-bounces@lists.fi-ware.org fiware-lab-help-bounces@lists.fi-ware.org En nombre de DUMONT Nicolas
            Enviado el: martes, 03 de junio de 2014 13:29
            Para: fiware-lab-help@lists.fi-ware.org
            Asunto: [Fiware-lab-help] FI-LAB Assistance

            Hi,
            I am trying to create VMs with the cloud service and I have problem when I try to associate a Floating IP to a VM.
            I am using Waterford region, with XIFIpublicWIT IP pool. My project name is nicolas-dumont.
            I can create a VM, then allocate an IP to my project, but when I try to associate it with a VM, I get an error message: Error: undefined. Cause: unknow.

            Did I miss something?

            PS : My objective is to deploy a cloudfoundry instance in FI-Lab platform, for FI-Content2 project.

            Nicolas Dumont
            Thales Communications and Security France
            DSC/DT/CEA/TAI
            e-mail: nicolas.dumont@thalesgroup.com<nicolas.dumont@fr.thalesgroup.com>
            Tel: +33 (0)1 46 13 21 90
            Fax: +33 (0)1 46 13 26 86
            Add: 4 avenue des Louvresses, 92622 GENNEVILLIERS - FRANCE

            ________________________________

            Este mensaje se dirige exclusivamente a su destinatario. Puede consultar nuestra política de envío y recepción de correo electrónico en el enlace situado más abajo.
            This message is intended exclusively for its addressee. We only send and receive email on the basis of the terms set out at:
            http://www.tid.es/ES/PAGINAS/disclaimer.aspx

            _______________________________________________
            Fiware-lab-help mailing list
            Fiware-lab-help@lists.fi-ware.org
            https://lists.fi-ware.org/listinfo/fiware-lab-help

            Show
            FIWARE-LAB-HELP FIWARE-LAB-HELP added a comment - Hi Can you check the error of Nicolas in the Waterford region? Thanks a lot, Regards, Henar De: fiware-lab-help-bounces@lists.fi-ware.org fiware-lab-help-bounces@lists.fi-ware.org En nombre de DUMONT Nicolas Enviado el: martes, 03 de junio de 2014 13:29 Para: fiware-lab-help@lists.fi-ware.org Asunto: [Fiware-lab-help] FI-LAB Assistance Hi, I am trying to create VMs with the cloud service and I have problem when I try to associate a Floating IP to a VM. I am using Waterford region, with XIFIpublicWIT IP pool. My project name is nicolas-dumont. I can create a VM, then allocate an IP to my project, but when I try to associate it with a VM, I get an error message: Error: undefined. Cause: unknow. Did I miss something? PS : My objective is to deploy a cloudfoundry instance in FI-Lab platform, for FI-Content2 project. Nicolas Dumont Thales Communications and Security France DSC/DT/CEA/TAI e-mail: nicolas.dumont@thalesgroup.com< nicolas.dumont@fr.thalesgroup.com > Tel: +33 (0)1 46 13 21 90 Fax: +33 (0)1 46 13 26 86 Add: 4 avenue des Louvresses, 92622 GENNEVILLIERS - FRANCE ________________________________ Este mensaje se dirige exclusivamente a su destinatario. Puede consultar nuestra política de envío y recepción de correo electrónico en el enlace situado más abajo. This message is intended exclusively for its addressee. We only send and receive email on the basis of the terms set out at: http://www.tid.es/ES/PAGINAS/disclaimer.aspx _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help
            FIWARE-LAB-HELP FIWARE-LAB-HELP made changes -
            Field Original Value New Value
            Attachment ATT00001.txt [ 11202 ]
            Hide
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            Tynan Waterford Node Helpdesk added a comment -

            Hi,

            We have had this problem for a number of weeks ( stems from a user who has
            no privileges who creates a VM on the Weaterford node with the result that
            nova is unable to delete a VM in a error state). We will keep you updated
            when it issued is resolved.

            Regards,

            Joe.

            From: HENAR MUÑOZ FRUTOS henar@tid.es
            Sent: 03 June 2014 14:16
            To: jtynan@tssg.org
            Cc: fiware-lab-help@lists.fi-ware.org
            Subject: RV: FI-LAB Assistance

            Hi

            Can you check the error of Nicolas in the Waterford region?

            Thanks a lot,

            Regards,

            Henar

            De: fiware-lab-help-bounces@lists.fi-ware.org
            fiware-lab-help-bounces@lists.fi-ware.org En nombre de DUMONT
            Nicolas
            Enviado el: martes, 03 de junio de 2014 13:29
            Para: fiware-lab-help@lists.fi-ware.org
            Asunto: [Fiware-lab-help] FI-LAB Assistance

            Hi,

            I am trying to create VMs with the cloud service and I have problem when I
            try to associate a Floating IP to a VM.

            I am using Waterford region, with XIFIpublicWIT IP pool. My project name is
            nicolas-dumont.

            I can create a VM, then allocate an IP to my project, but when I try to
            associate it with a VM, I get an error message: Error: undefined. Cause:
            unknow.

            Did I miss something?

            PS : My objective is to deploy a cloudfoundry instance in FI-Lab platform,
            for FI-Content2 project.

            Nicolas Dumont

            Thales Communications and Security France

            DSC/DT/CEA/TAI

            e-mail: <nicolas.dumont@fr.thalesgroup.com>
            nicolas.dumont@thalesgroup.com

            Tel: +33 (0)1 46 13 21 90

            Fax: +33 (0)1 46 13 26 86

            Add: 4 avenue des Louvresses, 92622 GENNEVILLIERS - FRANCE

            _____

            Este mensaje se dirige exclusivamente a su destinatario. Puede consultar
            nuestra política de envío y recepción de correo electrónico en el enlace
            situado más abajo.
            This message is intended exclusively for its addressee. We only send and
            receive email on the basis of the terms set out at:
            http://www.tid.es/ES/PAGINAS/disclaimer.aspx

            _______________________________________________
            Fiware-lab-help mailing list
            Fiware-lab-help@lists.fi-ware.org
            https://lists.fi-ware.org/listinfo/fiware-lab-help

            Show
            Tynan Waterford Node Helpdesk added a comment - Hi, We have had this problem for a number of weeks ( stems from a user who has no privileges who creates a VM on the Weaterford node with the result that nova is unable to delete a VM in a error state). We will keep you updated when it issued is resolved. Regards, Joe. From: HENAR MUÑOZ FRUTOS henar@tid.es Sent: 03 June 2014 14:16 To: jtynan@tssg.org Cc: fiware-lab-help@lists.fi-ware.org Subject: RV: FI-LAB Assistance Hi Can you check the error of Nicolas in the Waterford region? Thanks a lot, Regards, Henar De: fiware-lab-help-bounces@lists.fi-ware.org fiware-lab-help-bounces@lists.fi-ware.org En nombre de DUMONT Nicolas Enviado el: martes, 03 de junio de 2014 13:29 Para: fiware-lab-help@lists.fi-ware.org Asunto: [Fiware-lab-help] FI-LAB Assistance Hi, I am trying to create VMs with the cloud service and I have problem when I try to associate a Floating IP to a VM. I am using Waterford region, with XIFIpublicWIT IP pool. My project name is nicolas-dumont. I can create a VM, then allocate an IP to my project, but when I try to associate it with a VM, I get an error message: Error: undefined. Cause: unknow. Did I miss something? PS : My objective is to deploy a cloudfoundry instance in FI-Lab platform, for FI-Content2 project. Nicolas Dumont Thales Communications and Security France DSC/DT/CEA/TAI e-mail: < nicolas.dumont@fr.thalesgroup.com > nicolas.dumont@thalesgroup.com Tel: +33 (0)1 46 13 21 90 Fax: +33 (0)1 46 13 26 86 Add: 4 avenue des Louvresses, 92622 GENNEVILLIERS - FRANCE _____ Este mensaje se dirige exclusivamente a su destinatario. Puede consultar nuestra política de envío y recepción de correo electrónico en el enlace situado más abajo. This message is intended exclusively for its addressee. We only send and receive email on the basis of the terms set out at: http://www.tid.es/ES/PAGINAS/disclaimer.aspx _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help
            Hide
            Permalink
            FIWARE-LAB-HELP FIWARE-LAB-HELP added a comment -

            Hi,

            Thanks for your reply. Would it be possible to resolve this particular incident "by hand " somehow and the continue with the definite solution to avoid future cases like this? It is a matter of image, the feedback from the Use Cases to the EC always has an impact on the perception they get from us and it's better not to keep them waiting for days.

            I do not know the technical details, my proposal may not make sense!

            Miguel
            El 04/06/2014 11:35, Joe Tynan escribió:
            Hi,

            We have had this problem for a number of weeks ( stems from a user who has no privileges who creates a VM on the Weaterford node with the result that nova is unable to delete a VM in a error state). We will keep you updated when it issued is resolved.

            Regards,
            Joe.

            From: HENAR MUÑOZ FRUTOS henar@tid.es
            Sent: 03 June 2014 14:16
            To: jtynan@tssg.org<jtynan@tssg.org>
            Cc: fiware-lab-help@lists.fi-ware.org<fiware-lab-help@lists.fi-ware.org>
            Subject: RV: FI-LAB Assistance

            Hi

            Can you check the error of Nicolas in the Waterford region?
            Thanks a lot,
            Regards,
            Henar

            De: fiware-lab-help-bounces@lists.fi-ware.org<fiware-lab-help-bounces@lists.fi-ware.org> fiware-lab-help-bounces@lists.fi-ware.org En nombre de DUMONT Nicolas
            Enviado el: martes, 03 de junio de 2014 13:29
            Para: fiware-lab-help@lists.fi-ware.org<fiware-lab-help@lists.fi-ware.org>
            Asunto: [Fiware-lab-help] FI-LAB Assistance

            Hi,
            I am trying to create VMs with the cloud service and I have problem when I try to associate a Floating IP to a VM.
            I am using Waterford region, with XIFIpublicWIT IP pool. My project name is nicolas-dumont.
            I can create a VM, then allocate an IP to my project, but when I try to associate it with a VM, I get an error message: Error: undefined. Cause: unknow.

            Did I miss something?

            PS : My objective is to deploy a cloudfoundry instance in FI-Lab platform, for FI-Content2 project.

            Nicolas Dumont
            Thales Communications and Security France
            DSC/DT/CEA/TAI
            e-mail: nicolas.dumont@thalesgroup.com<nicolas.dumont@fr.thalesgroup.com>
            Tel: +33 (0)1 46 13 21 90
            Fax: +33 (0)1 46 13 26 86
            Add: 4 avenue des Louvresses, 92622 GENNEVILLIERS - FRANCE

            ________________________________

            Este mensaje se dirige exclusivamente a su destinatario. Puede consultar nuestra política de envío y recepción de correo electrónico en el enlace situado más abajo.
            This message is intended exclusively for its addressee. We only send and receive email on the basis of the terms set out at:
            http://www.tid.es/ES/PAGINAS/disclaimer.aspx

            _______________________________________________
            Fiware-lab-help mailing list
            Fiware-lab-help@lists.fi-ware.org<Fiware-lab-help@lists.fi-ware.org>
            https://lists.fi-ware.org/listinfo/fiware-lab-help

            –
            ----------------------------------------------------------------------
            / _// Miguel Carrillo Pacheco
            _/ _/ _/ _/ Telefónica Distrito Telefónica
            / _//_/ _/ _/ Investigación y Edifico Oeste 1, Planta 9
            _/ _/ _/ _/ Desarrollo Ronda de la Comunicación S/N
            / _// 28050 Madrid (Spain)
            Tel: (+34) 91 483 26 77

            e-mail: mcp@tid.es<mcp@tid.es>

            Follow FI-WARE on the net

            Website: http://www.fi-ware.org
            Facebook: http://www.facebook.com/pages/FI-WARE/251366491587242
            Twitter: http://twitter.com/Fiware
            LinkedIn: http://www.linkedin.com/groups/FIWARE-4239932
            ----------------------------------------------------------------------

            ________________________________

            Este mensaje se dirige exclusivamente a su destinatario. Puede consultar nuestra política de envío y recepción de correo electrónico en el enlace situado más abajo.
            This message is intended exclusively for its addressee. We only send and receive email on the basis of the terms set out at:
            http://www.tid.es/ES/PAGINAS/disclaimer.aspx

            _______________________________________________
            Fiware-lab-help mailing list
            Fiware-lab-help@lists.fi-ware.org
            https://lists.fi-ware.org/listinfo/fiware-lab-help

            Show
            FIWARE-LAB-HELP FIWARE-LAB-HELP added a comment - Hi, Thanks for your reply. Would it be possible to resolve this particular incident "by hand " somehow and the continue with the definite solution to avoid future cases like this? It is a matter of image, the feedback from the Use Cases to the EC always has an impact on the perception they get from us and it's better not to keep them waiting for days. I do not know the technical details, my proposal may not make sense! Miguel El 04/06/2014 11:35, Joe Tynan escribió: Hi, We have had this problem for a number of weeks ( stems from a user who has no privileges who creates a VM on the Weaterford node with the result that nova is unable to delete a VM in a error state). We will keep you updated when it issued is resolved. Regards, Joe. From: HENAR MUÑOZ FRUTOS henar@tid.es Sent: 03 June 2014 14:16 To: jtynan@tssg.org< jtynan@tssg.org > Cc: fiware-lab-help@lists.fi-ware.org< fiware-lab-help@lists.fi-ware.org > Subject: RV: FI-LAB Assistance Hi Can you check the error of Nicolas in the Waterford region? Thanks a lot, Regards, Henar De: fiware-lab-help-bounces@lists.fi-ware.org< fiware-lab-help-bounces@lists.fi-ware.org > fiware-lab-help-bounces@lists.fi-ware.org En nombre de DUMONT Nicolas Enviado el: martes, 03 de junio de 2014 13:29 Para: fiware-lab-help@lists.fi-ware.org< fiware-lab-help@lists.fi-ware.org > Asunto: [Fiware-lab-help] FI-LAB Assistance Hi, I am trying to create VMs with the cloud service and I have problem when I try to associate a Floating IP to a VM. I am using Waterford region, with XIFIpublicWIT IP pool. My project name is nicolas-dumont. I can create a VM, then allocate an IP to my project, but when I try to associate it with a VM, I get an error message: Error: undefined. Cause: unknow. Did I miss something? PS : My objective is to deploy a cloudfoundry instance in FI-Lab platform, for FI-Content2 project. Nicolas Dumont Thales Communications and Security France DSC/DT/CEA/TAI e-mail: nicolas.dumont@thalesgroup.com< nicolas.dumont@fr.thalesgroup.com > Tel: +33 (0)1 46 13 21 90 Fax: +33 (0)1 46 13 26 86 Add: 4 avenue des Louvresses, 92622 GENNEVILLIERS - FRANCE ________________________________ Este mensaje se dirige exclusivamente a su destinatario. Puede consultar nuestra política de envío y recepción de correo electrónico en el enlace situado más abajo. This message is intended exclusively for its addressee. We only send and receive email on the basis of the terms set out at: http://www.tid.es/ES/PAGINAS/disclaimer.aspx _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org< Fiware-lab-help@lists.fi-ware.org > https://lists.fi-ware.org/listinfo/fiware-lab-help – ---------------------------------------------------------------------- / _/ / Miguel Carrillo Pacheco _/ _/ _/ _/ Telefónica Distrito Telefónica / _/ /_/ _/ _/ Investigación y Edifico Oeste 1, Planta 9 _/ _/ _/ _/ Desarrollo Ronda de la Comunicación S/N / _/ / 28050 Madrid (Spain) Tel: (+34) 91 483 26 77 e-mail: mcp@tid.es< mcp@tid.es > Follow FI-WARE on the net Website: http://www.fi-ware.org Facebook: http://www.facebook.com/pages/FI-WARE/251366491587242 Twitter: http://twitter.com/Fiware LinkedIn: http://www.linkedin.com/groups/FIWARE-4239932 ---------------------------------------------------------------------- ________________________________ Este mensaje se dirige exclusivamente a su destinatario. Puede consultar nuestra política de envío y recepción de correo electrónico en el enlace situado más abajo. This message is intended exclusively for its addressee. We only send and receive email on the basis of the terms set out at: http://www.tid.es/ES/PAGINAS/disclaimer.aspx _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help
            mev Manuel Escriche made changes -
            Assignee Manuel Escriche [Administrator] [ mev ] Henar Muñoz [ henar ]
            mev Manuel Escriche made changes -
            Resolution Done [ 10000 ]
            Status To Do [ 10001 ] Done [ 10000 ]
            mev Manuel Escriche made changes -
            Component/s FIWARE-LAB-HELP [ 10279 ]
            mev Manuel Escriche made changes -
            Workflow Basic Workflow [ 12428 ] FW eRequest Workflow [ 16163 ]
            Issue Type Question [ 10004 ] eRequest [ 10101 ]
            FI-WARE Environment FI-LAB [ 10100 ]
            Resolution Done [ 10000 ]
            mev Manuel Escriche made changes -
            Resolution Done [ 10000 ]
            mev Manuel Escriche made changes -
            Workflow FW eRequest Workflow [ 16163 ] eRequest Workflow-2 [ 16670 ]
            mev Manuel Escriche made changes -
            Status Done [ 10000 ] In Progress [ 3 ]
            mev Manuel Escriche made changes -
            Status In Progress [ 3 ] Done [ 10000 ]
            mev Manuel Escriche made changes -
            Workflow eRequest Workflow-2 [ 16670 ] FW eRequest Workflow [ 17056 ]
            mev Manuel Escriche made changes -
            Fix Version/s Sprint 4.1.1 [ 10737 ]
            mev Manuel Escriche made changes -
            Reporter FIWARE-LAB-HELP [ fiware-lab-help ] FW External User [ fw.external.urser ]
            backlogmanager Backlog Manager made changes -
            Summary [Fiware-lab-help] FI-LAB Assistance FIWARE.Request.Lab.FI-LAB Assistance
            mev Manuel Escriche made changes -
            Workflow FW eRequest Workflow [ 17056 ] FW extRequest Workflow-II [ 40881 ]
            Status Done [ 10000 ] Closed [ 6 ]
            Issue Type eRequest [ 10101 ] extRequest [ 10104 ]
            mev Manuel Escriche made changes -
            Sender Email nicolas.dumont@thalesgroup.com
            mev Manuel Escriche made changes -
            HD-Node Spain [ 10846 ]
            backlogmanager Backlog Manager made changes -
            Summary FIWARE.Request.Lab.FI-LAB Assistance FIWARE.Request.Lab.Spain.FI-LAB Assistance
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            To Do To Do Done Done
            		15d 20h 57m 1 Manuel Escriche 10/Oct/14 11:31 AM
            Done Done In Progress In Progress
            		12d 10h 58m 1 Manuel Escriche 22/Oct/14 10:30 PM
            In Progress In Progress Done Done
            		1m 14s 1 Manuel Escriche 22/Oct/14 10:31 PM
            Done Done Closed Closed
            		446d 11h 39m 1 Manuel Escriche 12/Jan/16 9:10 AM

              People

              • Assignee:
                henar Henar Muñoz
                Reporter:
                fw.ext.user FW External User
              • Votes:
                0 Vote for this issue
                Watchers:
                1 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: