*//*Dear Peter,

Yesterday our VMs on fiwarelab were unreachable and today the situation
isn't changed.

We have tried to reboot VM but the problem remain.

One week ago we had the same problem (on saturday, sunday and monday 20
of june) and after many tentative and many hours of works and test,
after reboot of VM from a snapshoot we have resolved the problem (in
that case we had a recently snapshot and we haven't lost production data)

Now the VM is unreachable and we have no posssibilty to restart from a
snapshoot because we have production data on VM that we could loose in
that case.

Could you take in care the problem and made up a resolution?

Our account is base on lumetti.consultant@gmail.com address

Our VMs is on Spain2 node

We access using 1 pubblic ip and access to VM named Nuvolau

IntoFoodDraft02BI-nuvolau-1-a2e3f9 192.168.226.230, 130.206.119.74
2048 MB RAM | 1 VCPU | 20GB Disk nuvolau ACTIVE None RUNNING
averau2 192.168.227.131 2048 MB RAM | 1 VCPU | 20GB Disk averau2
ACTIVE None RUNNING
conturines 192.168.228.188 2048 MB RAM | 1 VCPU | 20GB Disk
conturines SHUTOFF None SHUTDOWN
lagazuoi 192.168.227.121 2048 MB RAM | 1 VCPU | 20GB Disk
lagazuoi ACTIVE None RUNNING
larsec 192.168.248.176 2048 MB RAM | 1 VCPU | 20GB Disk larsec
ACTIVE None RUNNING

Thanks and Regards

Fabiano Lumetti

-------- Messaggio Inoltrato --------
Oggetto: [FInish-Technology] INTOFOOD PROJECT - URGENT!!! Virtual
Machine unreachable ... AGAIN!
Data: Mon, 27 Jun 2016 07:53:07 +0200
Mittente: Lumetti Consultant <lumetti.consultant@gmail.com>
A: Peter Einramhof <einramhof@atb-bremen.de>, fabiano.lumetti
<fabiano.lumetti@eostech.it>
CC: FInish-Technology@finish-project.eu
<FInish-Technology@finish-project.eu>, Massimo Garuti
<m.garuti@fondazionedemocenter.it>, Harald Sundmaeker
<sundmaeker@atb-bremen.de>, 'Mauro Aleotti' <mauro.aleotti@eostech.it>,
fabiano.lumetti@eostech.it

Dear Peter,

Yesterday our VMs on fiwarelab were unreachable and today the situation
isn't changed.

We have tried to reboot VM but the problem remain.

One week ago we had the same problem (on saturday, sunday and monday 20
of june) and after many tentative and many hours of works and test,
after reboot of VM from a snapshoot we have resolved the problem (in
that case we had a recently snapshot and we haven't lost production data)

Now the VM is unreachable and we have no posssibilty to restart from a
snapshoot because we have production data on VM that we could loose in
that case.

Could you ask to support to resolve the problem?

Thanks and Regards

Fabiano Lumetti

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