Uploaded image for project: 'Help-Desk'
  1. Help-Desk
  2. HELP-6592

FIWARE.Request.Lab.Zurich.I cannot find my vms after the move

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None

          Description

          Hello,
          sorry for being late in validating the migration.

          I cannot find any virtual machine associated to my account on zurich2 node.

          Can you please check?

          Many thanks

          Daniele

          Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
          Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org) instead of the old one.
          _______________________________________________
          Fiware-lab-help mailing list
          Fiware-lab-help@lists.fiware.org
          https://lists.fiware.org/listinfo/fiware-lab-help
          [Created via e-mail received from: Daniele Stanzani <ds@archon.ai>]

            Activity

            Descending order - Click to sort in ascending order
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Open In Progress In Progress
            		2d 13h 36m 1 Daniele Santoro 16/May/16 9:56 AM
            In Progress In Progress Answered Answered
            		9d 22h 43m 1 Zurich Node Helpdesk 26/May/16 8:39 AM
            Answered Answered Closed Closed
            		4d 1h 56m 1 Zurich Node Helpdesk 30/May/16 10:36 AM
            fla Fernando Lopez made changes -
            Fix Version/s 2021 [ 12600 ]
            Hide
            Permalink
            ZHAW Node Helpdesk Zurich Node Helpdesk added a comment -

            No activities in this ticket for a week, closing it.

            Bruno.

            Show
            ZHAW Node Helpdesk Zurich Node Helpdesk added a comment - No activities in this ticket for a week, closing it. Bruno.
            backlogmanager Backlog Manager made changes -
            Summary [Fiware-lab-help] I cannot find my vms after the move FIWARE.Request.Lab.Zurich.I cannot find my vms after the move
            HD-Enabler Unknown [ 10910 ]
            ZHAW Node Helpdesk Zurich Node Helpdesk made changes -
            Resolution Done [ 10000 ]
            Status Answered [ 10104 ] Closed [ 6 ]
            ZHAW Node Helpdesk Zurich Node Helpdesk made changes -
            Status In Progress [ 3 ] Answered [ 10104 ]
            Hide
            Permalink
            ZHAW Node Helpdesk Zurich Node Helpdesk added a comment -

            The issue has been emailed:

            • Time sent: 17/May/16 9:40 AM
            • To: ds@archon.ai
            • with subject: *(HELP-6592) [Fiware-lab-help] I cannot find my vms after the move *

            Dear user,

            We decommissioned the Zurich node and consolidated everything in the new Zurich2 node, to which user workload for all valid community users has been transferred. As you have been notified, you will need to reactivate your workload by relaunching the VM which is visible in your account as an image; if you have some volumes which were transferred, these are also visible to you as images, but you will need to co-ordinate with us to get these running again as
            volumes.

            Best regards,
            Bruno.

            Show
            ZHAW Node Helpdesk Zurich Node Helpdesk added a comment - The issue has been emailed: Time sent: 17/May/16 9:40 AM To: ds@archon.ai with subject: *( HELP-6592 ) [Fiware-lab-help] I cannot find my vms after the move * Dear user, We decommissioned the Zurich node and consolidated everything in the new Zurich2 node, to which user workload for all valid community users has been transferred. As you have been notified, you will need to reactivate your workload by relaunching the VM which is visible in your account as an image; if you have some volumes which were transferred, these are also visible to you as images, but you will need to co-ordinate with us to get these running again as volumes. Best regards, Bruno.
            Hide
            Permalink
            danieles Daniele Santoro added a comment -

            Dear,
            I've forwarded your request to the Zurich support team. They will come back to you soon.
            Best,
            Daniele

            Show
            danieles Daniele Santoro added a comment - Dear, I've forwarded your request to the Zurich support team. They will come back to you soon. Best, Daniele
            danieles Daniele Santoro made changes -
            Status Open [ 1 ] In Progress [ 3 ]
            danieles Daniele Santoro made changes -
            HD-Node Unknown [ 10852 ] Zurich [ 10926 ]
            danieles Daniele Santoro made changes -
            Assignee Zurich Node Helpdesk [ zhaw node helpdesk ]
            backlogmanager Backlog Manager made changes -
            HD-Enabler Unknown [ 10910 ]
            HD-Node Unknown [ 10852 ]
            backlogmanager Backlog Manager made changes -
            Field Original Value New Value
            Component/s FIWARE-LAB-HELP [ 10279 ]
            fw.ext.user FW External User created issue -

              People

              • Assignee:
                ZHAW Node Helpdesk Zurich Node Helpdesk
                Reporter:
                fw.ext.user FW External User
              • Votes:
                0 Vote for this issue
                Watchers:
                3 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: