Comment by massimo.corna@krill.eu :

Thankyou

I tried it and now everything seems to work I hope that there are no more
problems because Tuesday April 26th we have the review of the project and
it is vital that there are no problems

Thank you

Massimo Corna

2016-04-22 18:54 GMT+02:00 Help-Desk <jira-help-desk@fi-ware.org>:

> Dear Massimo,
>
> very sorry for the delay. Could you check it now.
>
> Bests,
> Gergő
>
>
>
> -------------------------------------------------------------------------------
> Budapest Node Helpdesk created HELP-6464:
> --------------------------------------------
>
> Summary: [Fiware-fiadopt-coaching] Urgent problem our virtual
> in budapest 2
> Key: HELP-6464
> URL: https://jira.fiware.org/browse/HELP-6464
> Project: Help-Desk
> Issue Type: extRequest
> Components: FIWARE-LAB-HELP
> Reporter: FW External User
> Assignee: Budapest Node Helpdesk
> Priority: Blocker
>
>
> Hello I apologize for the inconvenience
> but an hour is no longer accessible ours virtual machine in budapest2 node
> and also from the online control panel is no longer visible and even the
> objects in the object storage, excuse me but is a big problem because in
> the afternoon we have a demo you can solve the problem as soon as possible
> thanks
>
> Massimo Corna
>
> –
>
> Massimo Corna
> Developer
>
> Krill Srl
> Via Copernico, 38
> 20125 Milano
> Tel: +39 02 8907 5413
> Fax: +39 02 3206 6978
> Mob: +39 393 911 3793
> Skype: massimo.corna
> http://www. <http://www.e-levelcom.com/>krill.eu
>
> Please consider the environment before printing this e-mail.
> This email and any attachments are confidential to the intended recipient
> and may also be privileged. If you are not the intended recipient please
> delete it from your system and notify the sender. You should not copy it or
> use it for any purpose nor disclose or distribute its contents to any other
> person. Any improper use of this email and its attachments will lead to the
> person responsible having to deal with all the associated civil and
> criminal consequences of their actions (Legislative Decree 196/03 and
> Directive 2002/58/EC). The sender shall not be liable for the improper or
> incomplete transmission of the information contained in this communication
> nor for any delay in its receipt or damage to your system. The sender does
> not guarantee that the integrity of this communication has been maintained
> nor that this communication is free of viruses, interceptions or
> interference.
>
> Since January 1st, old domains won't be supported and messages sent to any
> domain different to @lists.fiware.org will be lost.
> Please, send your messages using the new domain (
> Fiware-fiadopt-coaching@lists.fiware.org) instead of the old one.
>

The issue has been emailed:

• Time sent: 22/Apr/16 6:53 PM
• To: massimo.corna@krill.eu
• with subject: *(HELP-6464) [Fiware-fiadopt-coaching] Urgent problem our virtual in budapest 2 *
  

Dear Massimo,

very sorry for the delay. Could you check it now.

Bests,
Gergő

Comment by massimo.corna@krill.eu :

If you can be of help I investigated and the problem is when we go to check
in the object storage container through this call

using a client -rest

Method GET Url http://148.6.80.5:8080/v1/AUTH_XXXXXXXXXXXXXXXXX

Headers: Content-type application/json
X-Auth-Token our token

This return error connection

Thankyou

2016-04-22 15:27 GMT+02:00 Help-Desk <jira-help-desk@fi-ware.org>:

>
>

Comment by massimo.corna@krill.eu :

Excuse me but I can alemno know if you are trying to solve the problem at
16.30 we have the demo , and I continue to have the given problem Thanks

2016-04-22 15:27 GMT+02:00 Help-Desk <jira-help-desk@fi-ware.org>:

>
>

Dear node team,

Please see the comments from Massimo. It seems he is still having issues. Could you kindly take a look as they still need to the demo?

Btw, could you kindly email massimo.corna@krill.eu when you add your responses?

Many thanks,

ilknur

Comment by massimo.corna@krill.eu :

From our app we receiver this error

"date":"Fri Apr 22 2016 12:25:49 GMT+0000
(UTC)","process":{"pid":1438,"uid":0,"gid":0,"cwd":"/root/teachbyapp-7","execPath":"/usr/local/bin/node","version":"v4.2.1","argv":["/usr/local/bin/node","/usr/local/lib/node_modules/pm2/lib/ProcessContainerFork.js"],"memoryUsage":{"rss":77668352,"heapTotal":68023552,"heapUsed":40631744}},"os":

,"trace":[

,

,

],"stack":["Error: connect ECONNREFUSED
148.6.80.5:8080"," at Object.exports._errnoException (util.js:874:11)","
at exports._exceptionWithHostPort (util.js:897:20)"," at
TCPConnectWrap.afterConnect [as oncomplete]
(net.js:1063:14)"],"level":"error","message":"uncaughtException: connect
ECONNREFUSED 148.6.80.5:8080","timestamp":"2016-04-22T12:25:49.757Z"}

2016-04-22 14:18 GMT+02:00 Help-Desk <jira-help-desk@fi-ware.org>:

> Hi Massimo,
>
> The node team says the network problem is resolved now. Could you check
> now if you can access your VMs and object storage without any issues?
>
> Thanks very much Gergo.
>
>
> -------------------------------------------------------------------------------
> ilknur chulani created HELP-6464:
> ------------------------------------
>
> Summary: [Fiware-fiadopt-coaching] Urgent problem our virtual
> in budapest 2
> Key: HELP-6464
> URL: https://jira.fiware.org/browse/HELP-6464
> Project: Help-Desk
> Issue Type: extRequest
> Components: FIWARE-LAB-HELP
> Reporter: FW External User
> Assignee: Budapest Node Helpdesk
> Priority: Blocker
>
>
> Hello I apologize for the inconvenience
> but an hour is no longer accessible ours virtual machine in budapest2 node
> and also from the online control panel is no longer visible and even the
> objects in the object storage, excuse me but is a big problem because in
> the afternoon we have a demo you can solve the problem as soon as possible
> thanks
>
> Massimo Corna
>
> –
>
> Massimo Corna
> Developer
>
> Krill Srl
> Via Copernico, 38
> 20125 Milano
> Tel: +39 02 8907 5413
> Fax: +39 02 3206 6978
> Mob: +39 393 911 3793
> Skype: massimo.corna
> http://www. <http://www.e-levelcom.com/>krill.eu
>
> Please consider the environment before printing this e-mail.
> This email and any attachments are confidential to the intended recipient
> and may also be privileged. If you are not the intended recipient please
> delete it from your system and notify the sender. You should not copy it or
> use it for any purpose nor disclose or distribute its contents to any other
> person. Any improper use of this email and its attachments will lead to the
> person responsible having to deal with all the associated civil and
> criminal consequences of their actions (Legislative Decree 196/03 and
> Directive 2002/58/EC). The sender shall not be liable for the improper or
> incomplete transmission of the information contained in this communication
> nor for any delay in its receipt or damage to your system. The sender does
> not guarantee that the integrity of this communication has been maintained
> nor that this communication is free of viruses, interceptions or
> interference.
>
> Since January 1st, old domains won't be supported and messages sent to any
> domain different to @lists.fiware.org will be lost.
> Please, send your messages using the new domain (
> Fiware-fiadopt-coaching@lists.fiware.org) instead of the old one.
>

Comment by massimo.corna@krill.eu :

Hello I still have problems with the vm now I see it is via ssh or via the
control panel , but the continuous storage object to see it empty , and
also by our app on the virtual machine fail to either login to fiware ,
before the interruption everything worked fine

Thankyou

2016-04-22 14:18 GMT+02:00 Help-Desk <jira-help-desk@fi-ware.org>:

> Hi Massimo,
>
> The node team says the network problem is resolved now. Could you check
> now if you can access your VMs and object storage without any issues?
>
> Thanks very much Gergo.
>
>
> -------------------------------------------------------------------------------
> ilknur chulani created HELP-6464:
> ------------------------------------
>
> Summary: [Fiware-fiadopt-coaching] Urgent problem our virtual
> in budapest 2
> Key: HELP-6464
> URL: https://jira.fiware.org/browse/HELP-6464
> Project: Help-Desk
> Issue Type: extRequest
> Components: FIWARE-LAB-HELP
> Reporter: FW External User
> Assignee: Budapest Node Helpdesk
> Priority: Blocker
>
>
> Hello I apologize for the inconvenience
> but an hour is no longer accessible ours virtual machine in budapest2 node
> and also from the online control panel is no longer visible and even the
> objects in the object storage, excuse me but is a big problem because in
> the afternoon we have a demo you can solve the problem as soon as possible
> thanks
>
> Massimo Corna
>
> –
>
> Massimo Corna
> Developer
>
> Krill Srl
> Via Copernico, 38
> 20125 Milano
> Tel: +39 02 8907 5413
> Fax: +39 02 3206 6978
> Mob: +39 393 911 3793
> Skype: massimo.corna
> http://www. <http://www.e-levelcom.com/>krill.eu
>
> Please consider the environment before printing this e-mail.
> This email and any attachments are confidential to the intended recipient
> and may also be privileged. If you are not the intended recipient please
> delete it from your system and notify the sender. You should not copy it or
> use it for any purpose nor disclose or distribute its contents to any other
> person. Any improper use of this email and its attachments will lead to the
> person responsible having to deal with all the associated civil and
> criminal consequences of their actions (Legislative Decree 196/03 and
> Directive 2002/58/EC). The sender shall not be liable for the improper or
> incomplete transmission of the information contained in this communication
> nor for any delay in its receipt or damage to your system. The sender does
> not guarantee that the integrity of this communication has been maintained
> nor that this communication is free of viruses, interceptions or
> interference.
>
> Since January 1st, old domains won't be supported and messages sent to any
> domain different to @lists.fiware.org will be lost.
> Please, send your messages using the new domain (
> Fiware-fiadopt-coaching@lists.fiware.org) instead of the old one.
>

The issue has been emailed:

• Time sent: 22/Apr/16 2:17 PM
• To: massimo.corna@krill.eu
• with subject: *(HELP-6464) [Fiware-fiadopt-coaching] Urgent problem our virtual in budapest 2 *
  

Hi Massimo,

The node team says the network problem is resolved now. Could you check now if you can access your VMs and object storage without any issues?

Thanks very much Gergo.

Dear Ilknur,

we had some unexpected network issue on our node, but now we solved the problem. Could you check it the connection to Massimo’s VMs?

Best regards,
Gergő

Thanks very much Sandor

Dear Ilknur,

My colleagues are working on the issue. I hope they manage to fix it very soon.

Best,
Sandor

Dear Budapest node team,

Is there a known problem on the Budapest node? Or could you kindly check if there is an issue particular to Massimo’s VMs?

It seems they need some urgent help due to the demo they have this afternoon.

Many thanks in advance,

ilknur