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  1. Help-Desk
  2. HELP-6403

FIWARE.Request.Lab.Spain.Spain2 public IP not reachable?

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None

      Description

      Hello,

      since yesterday (Friday) afternoon we are not able to access our
      instance deployed in the Spain2 node that has a public IP in the
      130.206.119.x network. It is not possible to ssh into the machine or to
      access the services running on it. All the needed ports are open,
      everything was working well beforehand and we did not perform any
      changes that could be the reason for this problem. Rebooting the
      instance does not help. SSH gives the following error: "No route to
      host".

      TIA, Sergiusz
      Lucy - the smart detector for your missing dog
      Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
      Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org) instead of the old one.
      _______________________________________________
      Fiware-lab-help mailing list
      Fiware-lab-help@lists.fiware.org
      https://lists.fiware.org/listinfo/fiware-lab-help

      [Created via e-mail received from: sergiusz@lucyapp.com]

        Activity

        fw.ext.user FW External User created issue -
        backlogmanager Backlog Manager made changes -
        Field Original Value New Value
        Component/s FIWARE-LAB-HELP [ 10279 ]
        backlogmanager Backlog Manager made changes -
        HD-Enabler Unknown [ 10910 ]
        HD-Node Unknown [ 10852 ]
        mev Manuel Escriche made changes -
        HD-Node Unknown [ 10852 ] Spain [ 10846 ]
        backlogmanager Backlog Manager made changes -
        Assignee Spain Node Support Team [ spain.node ]
        henar Henar Muñoz made changes -
        Assignee Spain Node Support Team [ spain.node ] Henar Muñoz [ henar ]
        jicg José Ignacio Carretero Guarde made changes -
        Assignee Henar Muñoz [ henar ] José Ignacio Carretero Guarde [ jicg ]
        Hide
        jicg José Ignacio Carretero Guarde added a comment -

        The issue has been emailed:

        • Time sent: 18/Apr/16 10:57 AM
        • To: sergiusz@lucyapp.com
        • Cc: *fernando.lopezaguilar@telefonica.com,joseignacio.carreteroguarde@telefonica.com *
        • with subject: *(HELP-6403) [Fiware-lab-help] Spain2 public IP not reachable? *

        Dear Sergiusz,

        That email is not registered in FIWRE Lab and I can't guess which of the 255 VMs in that network is yours.

        Sorry for the inconvenience.

        Regards,
        José Ignacio.

        Show
        jicg José Ignacio Carretero Guarde added a comment - The issue has been emailed: Time sent: 18/Apr/16 10:57 AM To: sergiusz@lucyapp.com Cc: *fernando.lopezaguilar@telefonica.com,joseignacio.carreteroguarde@telefonica.com * with subject: *( HELP-6403 ) [Fiware-lab-help] Spain2 public IP not reachable? * Dear Sergiusz, That email is not registered in FIWRE Lab and I can't guess which of the 255 VMs in that network is yours. Sorry for the inconvenience. Regards, José Ignacio.
        jicg José Ignacio Carretero Guarde made changes -
        Status Open [ 1 ] In Progress [ 3 ]
        Hide
        jicg José Ignacio Carretero Guarde added a comment -

        No response from the reporter. I close the issue.

        Show
        jicg José Ignacio Carretero Guarde added a comment - No response from the reporter. I close the issue.
        jicg José Ignacio Carretero Guarde made changes -
        Status In Progress [ 3 ] Answered [ 10104 ]
        jicg José Ignacio Carretero Guarde made changes -
        Resolution Done [ 10000 ]
        Status Answered [ 10104 ] Closed [ 6 ]
        backlogmanager Backlog Manager made changes -
        Summary [Fiware-lab-help] Spain2 public IP not reachable? FIWARE.Request.Lab.Spain.Spain2 public IP not reachable?
        HD-Enabler Unknown [ 10910 ]
        fla Fernando Lopez made changes -
        Fix Version/s 2021 [ 12600 ]
        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        Open Open In Progress In Progress
        2d 8h 28m 1 José Ignacio Carretero Guarde 18/Apr/16 10:57 AM
        In Progress In Progress Answered Answered
        9d 23h 30m 1 José Ignacio Carretero Guarde 28/Apr/16 10:27 AM
        Answered Answered Closed Closed
        1s 1 José Ignacio Carretero Guarde 28/Apr/16 10:27 AM

          People

          • Assignee:
            jicg José Ignacio Carretero Guarde
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: