Details
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Type: extRequest
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Status: Closed
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Priority: Major
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Resolution: Done
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Fix Version/s: 2021
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Component/s: FIWARE-LAB-HELP
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Labels:None
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Sender Email:
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HD-Chapter:Ops
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HD-Enabler:Ops - Deploy
Description
Dear Fiware,
I setup the instance as described in the guides and videos.
I would like now to install Unity and access this Ubuntu Instance via
RDP terminal.
How can I do that?
I can connect with Putty as Ubuntu user, and use the terminal
Here are some problems:
1. If I ping the public IP assigned, there is a timout, it doesn't seem
to be online public. IP"
2. I login with putty with Ubuntu username, when I change to root
(command sudo su) there is a message that says "sudo: unable to resolve
host certifydocserver03" but then I am root user and I can do what I
want, is it normal?
3. When I use in windows the RPD terminal (mstsc.exe) I put the pulic Ip
and the ubuntu user, then I receive an error message that states that
the IP is unreachable or RPD server is down. I floowed this guide to
configure it correctly
http://www.tweaking4all.com/software/linux-software/use-xrdp-remote-access-ubuntu-14-04/
Thank you in advance
Mario
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[Created via e-mail received from: Mario Scalabrino <mario.scalabrino@yahoo.it>]
The issue has been emailed:
HELP-6324) [Fiware-lab-help] FIWARE Lab Assistance - access the instance *Dear,
1) The reason why you are not able to ping the public IP could be that the ICMP protocol is closed on the security group. Moreover if you are able to connect via SSH I exclude any network issue on the infrastructure.
2) This problem is probably strictly related to the configurations of your instance. It should not have serious drawback, but if you want to solved have a lot here: http://askubuntu.com/questions/59458/error-message-when-i-run-sudo-unable-to-resolve-host-none
3) Again the issue is probably related to the configuration of the security group. Try to open the port used by RDP on your instance from the security group panel: Check from page 25 of http://www.slideshare.net/flopezaguilar/setting-up-your-virtual-infrastructure-using-fi-lab-cloud-32388357
Best,
Daniele