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  1. Help-Desk
  2. HELP-6286

FIWARE.Request.Lab.Spain.FIWARE Lab Assistance

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None

          Description

          Hello!

          We are using your servers for testing, we have them in Spain, according to http://status.lab.fiware.org/ <http://status.lab.fiware.org/> there’s no problem. But our server is down.

          Thank you,

          Marc Camp
          Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
          Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org) instead of the old one.
          _______________________________________________
          Fiware-lab-help mailing list
          Fiware-lab-help@lists.fiware.org
          https://lists.fiware.org/listinfo/fiware-lab-help
          [Created via e-mail received from: marc camp <marc.camp.garcia@gmail.com>]

            Activity

            Descending order - Click to sort in ascending order
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Open In Progress In Progress
            		8m 48s 1 Marco Cipriani 31/Mar/16 4:28 PM
            Closed Closed In Progress In Progress
            		1s 1 Manuel Escriche 05/Apr/16 5:43 PM
            In Progress In Progress Answered Answered
            		16h 26m 2 Manuel Escriche 05/Apr/16 5:43 PM
            Answered Answered Closed Closed
            		10d 23h 18m 2 Henar Muñoz 12/Apr/16 8:14 AM
            fla Fernando Lopez made changes -
            Fix Version/s 2021 [ 12600 ]
            backlogmanager Backlog Manager made changes -
            Summary [Fiware-lab-help] FIWARE Lab Assistance FIWARE.Request.Lab.Spain.FIWARE Lab Assistance
            henar Henar Muñoz made changes -
            Resolution Done [ 10000 ]
            Status Answered [ 10104 ] Closed [ 6 ]
            mev Manuel Escriche made changes -
            Sender Email marc.camp.garcia@gmail.com
            mev Manuel Escriche made changes -
            Status In Progress [ 3 ] Answered [ 10104 ]
            mev Manuel Escriche made changes -
            Resolution Done [ 10000 ]
            Status Closed [ 6 ] In Progress [ 3 ]
            mev Manuel Escriche made changes -
            Resolution Fixed [ 1 ] Done [ 10000 ]
            Status Answered [ 10104 ] Closed [ 6 ]
            mev Manuel Escriche made changes -
            Resolution Fixed [ 1 ]
            HD-Node Spain [ 10846 ]
            Hide
            Permalink
            fw.ext.user FW External User added a comment -

            Hi,

            Yes it's already working actually, this morning we were working with it.

            Thx

            Marc Camp

            Marc Camp

            Show
            fw.ext.user FW External User added a comment - Hi, Yes it's already working actually, this morning we were working with it. Thx Marc Camp Marc Camp
            henar Henar Muñoz made changes -
            Status In Progress [ 3 ] Answered [ 10104 ]
            Hide
            Permalink
            henar Henar Muñoz added a comment -

            The issue has been emailed:

            • Time sent: 01/Apr/16 8:55 AM
            • To: marc.camp.garcia@gmail.com
            • with subject: *(HELP-6286) [Fiware-lab-help] FIWARE Lab Assistance *

            Hi
            Could you verify you can access to your servers now? I cannot check it since mail marc.camp.garcia@gmail.com is not a FIWARE Lab account.
            Regards,
            Henar

            Show
            henar Henar Muñoz added a comment - The issue has been emailed: Time sent: 01/Apr/16 8:55 AM To: marc.camp.garcia@gmail.com with subject: *( HELP-6286 ) [Fiware-lab-help] FIWARE Lab Assistance * Hi Could you verify you can access to your servers now? I cannot check it since mail marc.camp.garcia@gmail.com is not a FIWARE Lab account. Regards, Henar
            henar Henar Muñoz made changes -
            Assignee Spain Node Support Team [ spain.node ] Henar Muñoz [ henar ]
            Hide
            Permalink
            fw.ext.user FW External User added a comment -

            Hi,

            We've detected a fiber cut in one of our data centers and we are working to solve the problem.

            Sorry for the inconveniences.

            Regards,
            José Ignacio.

            El 31/03/16 a las 16:19, marc camp escribió:
            Hello!

            We are using your servers for testing, we have them in Spain, according to http://status.lab.fiware.org/ there’s no problem. But our server is down.

            Thank you,

            Marc Camp

            Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
            Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org<Fiware-lab-help@lists.fiware.org>) instead of the old one.

            Show
            fw.ext.user FW External User added a comment - Hi, We've detected a fiber cut in one of our data centers and we are working to solve the problem. Sorry for the inconveniences. Regards, José Ignacio. El 31/03/16 a las 16:19, marc camp escribió: Hello! We are using your servers for testing, we have them in Spain, according to http://status.lab.fiware.org/ there’s no problem. But our server is down. Thank you, Marc Camp Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost. Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org< Fiware-lab-help@lists.fiware.org >) instead of the old one.
            marcocipriani Marco Cipriani made changes -
            Assignee Marco Cipriani [ marco ] Spain Node Support Team [ spain.node ]
            marcocipriani Marco Cipriani made changes -
            Status Open [ 1 ] In Progress [ 3 ]
            Hide
            Permalink
            marcocipriani Marco Cipriani added a comment -

            The issue has been emailed:

            • Time sent: 31/Mar/16 4:28 PM
            • To: marc.camp.garcia@gmail.com
            • with subject: *(HELP-6286) [Fiware-lab-help] FIWARE Lab Assistance *

            Dear Marc,
            the Spain region has detected a fiber breakage in one of the nodes. They are working to solve the problem.
            I've just forwarded your request to the Spain support: they'll inform you when the problem will be solved.

            Sorry for the inconvenience.

            BR
            Marco

            Show
            marcocipriani Marco Cipriani added a comment - The issue has been emailed: Time sent: 31/Mar/16 4:28 PM To: marc.camp.garcia@gmail.com with subject: *( HELP-6286 ) [Fiware-lab-help] FIWARE Lab Assistance * Dear Marc, the Spain region has detected a fiber breakage in one of the nodes. They are working to solve the problem. I've just forwarded your request to the Spain support: they'll inform you when the problem will be solved. Sorry for the inconvenience. BR Marco
            backlogmanager Backlog Manager made changes -
            Component/s FIWARE-LAB-HELP [ 10279 ]
            marcocipriani Marco Cipriani made changes -
            Field Original Value New Value
            Assignee Marco Cipriani [ marco ]
            fw.ext.user FW External User created issue -

              People

              • Assignee:
                henar Henar Muñoz
                Reporter:
                fw.ext.user FW External User
              • Votes:
                0 Vote for this issue
                Watchers:
                3 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: