Uploaded image for project: 'Help-Desk'
  1. Help-Desk
  2. HELP-6253

FIWARE.Request.Lab.Account.Fwd: Changed account status

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None

      Description

      Hello.

      As Ecogriddy we have a working demo for Finodex on Spain2 AND on Trento
      Node and this week we are featured story on #MyFiwareStory.

      Since today I'm not able to access our Spain2 VMs on FWLab dashboard, but
      our machines are still reacheable via ssh (so they exist still).
      I see Trento and Trento2 only.

      Please help, thanks.

      Account:

      • luca.silvestri@ecogriddy.com <luca.silvestri@ecogriddy.com>*

      --Luca Silvestri - Founder & CEO @ Ecogriddy

      ---------- Forwarded message ----------
      From: <no-reply@account.lab.fiware.org>
      Date: 2016-03-29 12:15 GMT+02:00
      Subject: [FIWARE Lab] Changed account status
      To: luca.silvestri@ecogriddy.com

      [image: FIWARE-Lab]

      Hello Luca Silvestri!

      Your FIWARE Lab account status has changed. Your new account status details
      are:

      Current account type: community

      Authorized regions: * Trento, Trento2 *

      Started at: 2016-03-29

      Duration: 270 days

      Expires at: 2016-12-24

      You are now able to use the FIWARE Lab Cloud Portal
      <https://cloud.lab.fiware.org> and its infrastructure, until your account
      status expires. If you want to authorize other users in your cloud
      organization, you can find a tutorial here
      <http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/FIWARE_Lab:_Upgrade_to_Community_Account#How_can_authorize_other_users_to_use_my_cloud_resources.3F>
      .

      Keep enjoying FIWARE Lab,

      FIWARE Lab administrators.
      2015 © FIWARE <http://www.fiware.org/>.

      Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
      Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org) instead of the old one.
      _______________________________________________
      Fiware-lab-help mailing list
      Fiware-lab-help@lists.fiware.org
      https://lists.fiware.org/listinfo/fiware-lab-help
      [Created via e-mail received from: Luca Silvestri - Ecogriddy <luca.silvestri@ecogriddy.com>]

        Activity

        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        Open Open In Progress In Progress
        1d 20h 36m 1 Daniele Santoro 31/Mar/16 10:17 AM
        In Progress In Progress Answered Answered
        7m 52s 1 Daniele Santoro 31/Mar/16 10:24 AM
        Answered Answered Closed Closed
        3s 1 Daniele Santoro 31/Mar/16 10:24 AM
        fla Fernando Lopez made changes -
        Fix Version/s 2021 [ 12600 ]
        fla Fernando Lopez made changes -
        HD-Enabler Ops - Deploy [ 10907 ]
        HD-Chapter Ops [ 10843 ]
        mev Manuel Escriche made changes -
        mev Manuel Escriche made changes -
        Summary FIWARE.Request.Lab.Unknown.Fwd: Changed account status FIWARE.Request.Lab.Account.Fwd: Changed account status
        backlogmanager Backlog Manager made changes -
        Summary FIWARE.Request.Lab.Fwd: Changed account status FIWARE.Request.Lab.Unknown.Fwd: Changed account status
        backlogmanager Backlog Manager made changes -
        Summary [Fiware-lab-help] Fwd: [FIWARE Lab] Changed account status FIWARE.Request.Lab.Fwd: Changed account status
        danieles Daniele Santoro made changes -
        Resolution Done [ 10000 ]
        Status Answered [ 10104 ] Closed [ 6 ]
        danieles Daniele Santoro made changes -
        Status In Progress [ 3 ] Answered [ 10104 ]
        danieles Daniele Santoro made changes -
        Status Open [ 1 ] In Progress [ 3 ]
        Hide
        danieles Daniele Santoro added a comment -

        The issue has been emailed:

        • Time sent: 29/Mar/16 3:04 PM
        • To: luca.silvestri@ecogriddy.com
        • with subject: *(HELP-6253) [Fiware-lab-help] Fwd: [FIWARE Lab] Changed account status *

        Dear,

        As I can see from the message attached to your email, you are (from today) a community user associated with Trento and Trento2 regions.
        For this reason you cannot see anymore Spain on the GUI.

        My suggestion is to migrate your instances from Spain to Trento.

        Best,
        Daniele

        Show
        danieles Daniele Santoro added a comment - The issue has been emailed: Time sent: 29/Mar/16 3:04 PM To: luca.silvestri@ecogriddy.com with subject: *( HELP-6253 ) [Fiware-lab-help] Fwd: [FIWARE Lab] Changed account status * Dear, As I can see from the message attached to your email, you are (from today) a community user associated with Trento and Trento2 regions. For this reason you cannot see anymore Spain on the GUI. My suggestion is to migrate your instances from Spain to Trento. Best, Daniele
        danieles Daniele Santoro made changes -
        Assignee Daniele Santoro [ danieles ]
        backlogmanager Backlog Manager made changes -
        Field Original Value New Value
        Component/s FIWARE-LAB-HELP [ 10279 ]
        fw.ext.user FW External User created issue -

          People

          • Assignee:
            danieles Daniele Santoro
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: