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  1. Help-Desk
  2. HELP-6023

FIWARE.Request.Tech.Data.CKAN.CKAN issue after reboot on Azure (install with VM Depot)

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-TECH-HELP
        • Labels:
          None

          Description

          Dear FIWARE coach,
          we forward you a support request received from a CreatiFI applicant we are
          not able to solve.
          Please let us know if you need direct contact with the submitter.
          Thanks.

          ******************************************

          Dear support team,

          We have the following issue with the configuration of CKAN general enabler.
          We are installing the CKAN database and web portal on Azure cloud, using
          the methods from the links below. By doing this we can successfully access,
          deploy and register the databases and the web portal etc.

          http://docs.ckan.org/en/latest/maintaining/configuration.html
          https://github.com/ckan/ckan/wiki/How-to-install-CKAN-2.0-on-Azure-from-VM-Depot
          https://www.youtube.com/watch?v=ucKd0COAsm4

          Our problem comes, when we have to restart some services or the whole
          instance on Azure. We think there is some setting in "production.ini" file
          in CKAN or the definition of the etc "hosts" or "hostname" files on UBUNTU
          12.04.

          We think that this is a easy to solve issue, but we cannot find any more
          information about it. Below in this link we found a possible solution, but
          we still cannot restart the services, after making the changes in the files.

          https://github.com/msopentechcn/docs/blob/master/ckan-vmdepot-tutorial-en.md#id_2_3

          ******************************************

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          _______________________________________________
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          [Created via e-mail received from: Andrea Maestrini <amaestrini@create-net.org>]

            Issue Links

            relates to

            extRequest - Request from external stakeholder received in the help desk HELC-1291 FIWARE.Request.Coach.CreatiFI.CKAN issue after reboot on Azure (install with VM Depot)

            • Major - Major loss of function.
            • Closed

              Activity

              Descending order - Click to sort in ascending order
              Transition Time In Source Status Execution Times Last Executer Last Execution Date
              Open Open In Progress In Progress
              		2d 20h 33m 1 OKFN CKAN team 04/Mar/16 12:46 PM
              In Progress In Progress Answered Answered
              		2s 1 OKFN CKAN team 04/Mar/16 12:46 PM
              Answered Answered Closed Closed
              		2d 21h 26m 1 OKFN CKAN team 07/Mar/16 10:12 AM
              fla Fernando Lopez made changes -
              Fix Version/s 2021 [ 12600 ]
              backlogmanager Backlog Manager made changes -
              Summary FIWARE.Request.Tech.CKAN issue after reboot on Azure (install with VM Depot) FIWARE.Request.Tech.Data.CKAN.CKAN issue after reboot on Azure (install with VM Depot)
              mev Manuel Escriche made changes -
              HD-Enabler CKAN [ 10870 ]
              HD-Chapter Data [ 10838 ]
              mev Manuel Escriche made changes -
              Sender Email amaestrini@create-net.org
              backlogmanager Backlog Manager made changes -
              Summary [Fiware-creatifi-coaching] [CreatiFI Italy Hub] CKAN issue after reboot on Azure (install with VM Depot) FIWARE.Request.Tech.CKAN issue after reboot on Azure (install with VM Depot)
              ckan-fiware-okfn OKFN CKAN team made changes -
              Resolution Done [ 10000 ]
              Status Answered [ 10104 ] Closed [ 6 ]
              ckan-fiware-okfn OKFN CKAN team made changes -
              Status In Progress [ 3 ] Answered [ 10104 ]
              ckan-fiware-okfn OKFN CKAN team made changes -
              Status Open [ 1 ] In Progress [ 3 ]
              Hide
              Permalink
              ckan-fiware-okfn OKFN CKAN team added a comment -

              Hi,

              We received this query direct by email and responded 29/3 with the below response.

              Dear Plamen,

              We have looked at this issue in some detail but i'm not sure we are able to help you. We are unsure precisely what the issue is here and cannot replicate the problem. I'm afraid we are not experts in installing CKAN to Azure. I suggest the best approach would be for you to post the question to either CKAN tag on Stack Overflow or to ask the question to the ckan-dev mailing list where a member of the community may be able to assist.

              Many thanks,

              Show
              ckan-fiware-okfn OKFN CKAN team added a comment - Hi, We received this query direct by email and responded 29/3 with the below response. Dear Plamen, We have looked at this issue in some detail but i'm not sure we are able to help you. We are unsure precisely what the issue is here and cannot replicate the problem. I'm afraid we are not experts in installing CKAN to Azure. I suggest the best approach would be for you to post the question to either CKAN tag on Stack Overflow or to ask the question to the ckan-dev mailing list where a member of the community may be able to assist. Many thanks,
              mev Manuel Escriche made changes -
              Assignee OKFN CKAN team [ ckan-fiware-okfn ]
              Hide
              Permalink
              silviocretti Silvio Cretti added a comment -

              Dear,
              I suggest you to forward the ticket to the CKAN expert.
              Thanks

              Show
              silviocretti Silvio Cretti added a comment - Dear, I suggest you to forward the ticket to the CKAN expert. Thanks
              backlogmanager Backlog Manager made changes -
              Field Original Value New Value
              Link This issue relates to HELC-1291 [ HELC-1291 ]
              backlogmanager Backlog Manager created issue -

                People

                • Assignee:
                  ckan-fiware-okfn OKFN CKAN team
                  Reporter:
                  fw.ext.user FW External User
                • Votes:
                  0 Vote for this issue
                  Watchers:
                  2 Start watching this issue

                  Dates

                  • Created:
                    Updated:
                    Resolved: