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  1. Help-Desk
  2. HELP-5917

FIWARE.Request.Lab.Spain.Cant Access Fi-Lab Machine

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None

          Description

          Hi,

          I'm trying to access by SSH to one of my machines in Fi-Lab. This machine
          has a Public IP and the port 22 is open. The information about the machine
          are:

          • Instance ID: 2052248c-98b5-4570-a238-ca62fc63f05b
          • Instance name: ubuntu
          • Project name: CESIS
          • Project id: 8383621c1e214b6f984d8089a2595224
          • Region: Spain2
          • Private IP: 192.168.200.251
          • Public IP: 130.206.119.217

          Thanks in advance,

          Pablo Moreno.

          Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
          Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org) instead of the old one.
          _______________________________________________
          Fiware-lab-help mailing list
          Fiware-lab-help@lists.fiware.org
          https://lists.fiware.org/listinfo/fiware-lab-help
          [Created via e-mail received from: Pablo Moreno <pmoreno@magicbox.es>]

            Activity

            Ascending order - Click to sort in descending order
            fw.ext.user FW External User created issue -
            backlogmanager Backlog Manager made changes -
            Field Original Value New Value
            Component/s FIWARE-LAB-HELP [ 10279 ]
            marcocipriani Marco Cipriani made changes -
            Assignee Marco Cipriani [ marco ]
            Hide
            Permalink
            marcocipriani Marco Cipriani added a comment -

            Dear Pablo,
            I've just forwarded your request to the Spain region support team.
            Meanwhile, could you provide more details (e.g. error messages) about the issue that you are experiencing, please?

            Best regards
            Marco

            Show
            marcocipriani Marco Cipriani added a comment - Dear Pablo, I've just forwarded your request to the Spain region support team. Meanwhile, could you provide more details (e.g. error messages) about the issue that you are experiencing, please? Best regards Marco
            marcocipriani Marco Cipriani made changes -
            Status Open [ 1 ] In Progress [ 3 ]
            marcocipriani Marco Cipriani made changes -
            Assignee Marco Cipriani [ marco ] Spain Node Support Team [ spain.node ]
            Hide
            Permalink
            henar Henar Muñoz added a comment -

            Hi
            We have suffered some networking issues, which seams to be resolved. Could you try it again?
            Thanks,
            Heanr

            Show
            henar Henar Muñoz added a comment - Hi We have suffered some networking issues, which seams to be resolved. Could you try it again? Thanks, Heanr
            henar Henar Muñoz made changes -
            Assignee Spain Node Support Team [ spain.node ] Henar Muñoz [ henar ]
            henar Henar Muñoz made changes -
            Status In Progress [ 3 ] Answered [ 10104 ]
            Hide
            Permalink
            fw.ext.user FW External User added a comment -

            Thanks for all, the service is now on.

            Pablo Moreno.

            Show
            fw.ext.user FW External User added a comment - Thanks for all, the service is now on. Pablo Moreno.
            henar Henar Muñoz made changes -
            Status Answered [ 10104 ] Closed [ 6 ]
            Resolution Done [ 10000 ]
            backlogmanager Backlog Manager made changes -
            Summary [Fiware-lab-help] Cant Access Fi-Lab Machine FIWARE.Request.Lab.Cant Access Fi-Lab Machine
            mev Manuel Escriche made changes -
            Sender Email pmoreno@magicbox.es
            mev Manuel Escriche made changes -
            HD-Node Spain [ 10846 ]
            backlogmanager Backlog Manager made changes -
            Summary FIWARE.Request.Lab.Cant Access Fi-Lab Machine FIWARE.Request.Lab.Spain.Cant Access Fi-Lab Machine
            fla Fernando Lopez made changes -
            Fix Version/s 2021 [ 12600 ]
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Open In Progress In Progress
            		1h 26m 1 Marco Cipriani 18/Feb/16 2:48 PM
            In Progress In Progress Answered Answered
            		2h 18m 1 Henar Muñoz 18/Feb/16 5:07 PM
            Answered Answered Closed Closed
            		3d 19h 23m 1 Henar Muñoz 22/Feb/16 12:30 PM

              People

              • Assignee:
                henar Henar Muñoz
                Reporter:
                fw.ext.user FW External User
              • Votes:
                0 Vote for this issue
                Watchers:
                3 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: