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  1. Help-Desk
  2. HELP-5892

FIWARE.Request.Tech.Data.CKAN.CKAN 2.0 - CentOS 7 Final step, Install issue

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-TECH-HELP
        • Labels:
          None

          Description

          Dear FIWARE coach,
          we forward you a support request received from a CreatiFI applicant we are
          not able to solve.
          Please let us know if you need direct contact with the submitter.
          The applicant is in the last phase of the CreatiFI accelerator programm, so
          this year it has to go on market with a ready product, so as happened with
          other FIWARE GE owner, is it feasible to set up a brief call with the
          applicants in order to fix asap the issue?
          Thanks.

          *********************************
          Dear Support team,

          We have installed all of the needed services on CentOS VM in Azure, from
          the following tutorial
          https://github.com/okfn/ckan-barnet/wiki/How-to-install-CKAN-2.0-on-CentOS-7
          Everything went fine and all of the services like - Apache, Solr, Tomcat
          were installed, configured and accessed properly.

          We have issue in accessing the main CKAN web page (first page), probably
          the Virtual host in Apache. We would like if possible to have someone for
          10-15 min skype session, so that we can clear this small final issue.

          Thank you in advance!

          *********************************

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          [Created via e-mail received from: Andrea Maestrini <amaestrini@create-net.org>]

            Issue Links

            relates to

            extRequest - Request from external stakeholder received in the help desk HELC-1264 FIWARE.Request.Coach.CreatiFI.CKAN 2.0 - CentOS 7 Final step, Install issue

            • Major - Major loss of function.
            • Closed

              Activity

              Ascending order - Click to sort in descending order
              backlogmanager Backlog Manager created issue -
              backlogmanager Backlog Manager made changes -
              Field Original Value New Value
              Link This issue relates to HELC-1264 [ HELC-1264 ]
              mev Manuel Escriche made changes -
              Assignee OKFN CKAN team [ ckan-fiware-okfn ]
              Hide
              Permalink
              ckan-fiware-okfn OKFN CKAN team added a comment -

              Hi There,

              Thank you for the request. Please can you put me in direct contract with the submitter and anybody else who needed to be included in the call. I will organize this call for early next week.

              Many thanks,

              Jo
              CKAN

              Show
              ckan-fiware-okfn OKFN CKAN team added a comment - Hi There, Thank you for the request. Please can you put me in direct contract with the submitter and anybody else who needed to be included in the call. I will organize this call for early next week. Many thanks, Jo CKAN
              ckan-fiware-okfn OKFN CKAN team made changes -
              Status Open [ 1 ] In Progress [ 3 ]
              Hide
              Permalink
              fw.ext.user FW External User added a comment -

              Dear CKAN expert,
              I just received a feedback from our applicant that inform us he was able to
              fix the issue thanks to this guide:

              https://github.com/ckan/ckan/wiki/How-to-install-CKAN-2.0-on-Azure-from-VM-Depot

              He thanks you (me too) for your quick reply. For now it is not necessary to
              set up a Call, eventually we will take into account your availability for
              further support requests.

              I will inform Jira support to close the ticket

              Thanks a lot!
              Andrea

              On Wed, Feb 17, 2016 at 12:19 PM, Help-Desk <jira-help-desk@fi-ware.org>

              Show
              fw.ext.user FW External User added a comment - Dear CKAN expert, I just received a feedback from our applicant that inform us he was able to fix the issue thanks to this guide: https://github.com/ckan/ckan/wiki/How-to-install-CKAN-2.0-on-Azure-from-VM-Depot He thanks you (me too) for your quick reply. For now it is not necessary to set up a Call, eventually we will take into account your availability for further support requests. I will inform Jira support to close the ticket Thanks a lot! Andrea On Wed, Feb 17, 2016 at 12:19 PM, Help-Desk <jira-help-desk@fi-ware.org>
              Hide
              Permalink
              silviocretti Silvio Cretti added a comment -

              Dear Jo,
              I just received an update from CreatiFI that the applicant was able to fix the issue by his own.
              For now it is not necessary to set up the Call.

              In any case thanks a lot for your availability.
              BR

              Show
              silviocretti Silvio Cretti added a comment - Dear Jo, I just received an update from CreatiFI that the applicant was able to fix the issue by his own. For now it is not necessary to set up the Call. In any case thanks a lot for your availability. BR
              ckan-fiware-okfn OKFN CKAN team made changes -
              Status In Progress [ 3 ] Answered [ 10104 ]
              ckan-fiware-okfn OKFN CKAN team made changes -
              Resolution Done [ 10000 ]
              Status Answered [ 10104 ] Closed [ 6 ]
              backlogmanager Backlog Manager made changes -
              Summary [Fiware-creatifi-coaching] [CreatiFI Italy Hub] CKAN 2.0 - CentOS 7 Final step, Install issue FIWARE.Request.Tech.CKAN 2.0 - CentOS 7 Final step, Install issue
              mev Manuel Escriche made changes -
              Sender Email amaestrini@create-net.org
              mev Manuel Escriche made changes -
              HD-Enabler CKAN [ 10870 ]
              HD-Chapter Data [ 10838 ]
              backlogmanager Backlog Manager made changes -
              Summary FIWARE.Request.Tech.CKAN 2.0 - CentOS 7 Final step, Install issue FIWARE.Request.Tech.Data.CKAN.CKAN 2.0 - CentOS 7 Final step, Install issue
              fla Fernando Lopez made changes -
              Fix Version/s 2021 [ 12600 ]
              Transition Time In Source Status Execution Times Last Executer Last Execution Date
              Open Open In Progress In Progress
              		3h 6m 1 OKFN CKAN team 17/Feb/16 12:18 PM
              In Progress In Progress Answered Answered
              		3h 7m 1 OKFN CKAN team 17/Feb/16 3:26 PM
              Answered Answered Closed Closed
              		2d 1h 30m 1 OKFN CKAN team 19/Feb/16 4:56 PM

                People

                • Assignee:
                  ckan-fiware-okfn OKFN CKAN team
                  Reporter:
                  fw.ext.user FW External User
                • Votes:
                  0 Vote for this issue
                  Watchers:
                  3 Start watching this issue

                  Dates

                  • Created:
                    Updated:
                    Resolved: