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  1. Help-Desk
  2. HELP-5856

FIWARE.Request.Lab.PiraeusU.VM instances

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None

      Description

      Dear Mr/Mrs,

      my name is Thomai Giotopoulou and i am currently working under mermix
      project, that has been funded from Fractals Consortium.
      mermix's account on Fi Lab, includes 3 virtual machine instances, but for
      the projects' needs its necessary to have 2 more instances in order to
      complete it successfully.
      Could you please advise us on how we can have 5 vm instances into our
      account?

      Thank you in advance.

      mermix team

      26, Agias Paraskevis str,

      PS 35100, Lamia, GREECE

      t. +30 22310 54040

      www.mermix.gr

      [image: Lobo_300x81]

      Access Nearby Tools

      Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
      Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org) instead of the old one.
      _______________________________________________
      Fiware-lab-help mailing list
      Fiware-lab-help@lists.fiware.org
      https://lists.fiware.org/listinfo/fiware-lab-help
      [Created via e-mail received from: mermix Access Nearby Tools <info@mermix.gr>]

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        Activity

        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        Open Open In Progress In Progress
        1d 15h 17m 1 Ozdemir, Omer 12/Feb/16 9:56 AM
        Closed Closed In Progress In Progress
        26m 12s 1 Ozdemir, Omer 12/Feb/16 10:31 AM
        In Progress In Progress Answered Answered
        33d 5h 25m 2 PiraeusU Node Helpdesk 16/Mar/16 3:49 PM
        Answered Answered Closed Closed
        25s 2 PiraeusU Node Helpdesk 16/Mar/16 3:49 PM
        fla Fernando Lopez made changes -
        Fix Version/s 2021 [ 12600 ]
        backlogmanager Backlog Manager made changes -
        Summary FIWARE.Request.Lab.VM instances FIWARE.Request.Lab.PiraeusU.VM instances
        mev Manuel Escriche made changes -
        HD-Node PiraeusU [ 10920 ]
        mev Manuel Escriche made changes -
        Sender Email info@mermix.gr
        UPRC PiraeusU Node Helpdesk made changes -
        Resolution Done [ 10000 ]
        Status Answered [ 10104 ] Closed [ 6 ]
        UPRC PiraeusU Node Helpdesk made changes -
        Status In Progress [ 3 ] Answered [ 10104 ]
        Hide
        UPRC PiraeusU Node Helpdesk added a comment - - edited

        Dear all,

        we have completed the migration process of the project VMs in collaboration with PiraeusN node. We have authorized the user to use PiraeusU node, and we have informed the user with the below email.
        User do not send some particular problem. The current ticket could be considered as closed. In case there is some additional problem please raise a new ticket.

        Best Regards,
        PiraeusU node team

        -----------------
        _Dear user,

        with this email we would like to inform you that your VMs have been migrated from PiraeusN node to PiraeusU node and there are available as private image snapshots in the image list, that you can directly launch them and have back your VM instance.

        Please follow the guidelines in the attached file and of course feel free to contact us for any further clarification and/or help.

        Best Regards,
        Dimitris Kelaidonis, on behalf of PiraeusU Openstack node team_
        -----------------

        Show
        UPRC PiraeusU Node Helpdesk added a comment - - edited Dear all, we have completed the migration process of the project VMs in collaboration with PiraeusN node. We have authorized the user to use PiraeusU node, and we have informed the user with the below email. User do not send some particular problem. The current ticket could be considered as closed. In case there is some additional problem please raise a new ticket. Best Regards, PiraeusU node team ----------------- _Dear user, with this email we would like to inform you that your VMs have been migrated from PiraeusN node to PiraeusU node and there are available as private image snapshots in the image list, that you can directly launch them and have back your VM instance. Please follow the guidelines in the attached file and of course feel free to contact us for any further clarification and/or help. Best Regards, Dimitris Kelaidonis, on behalf of PiraeusU Openstack node team_ -----------------
        Hide
        UPRC PiraeusU Node Helpdesk added a comment -

        Dear all,

        after a synchronization with PiraeusN node, the migration process has started. PiraeusU has now the VM snapshots of tenants' VMs and proceed with the deployment of the VM instances.
        We will do our best so as to complete the process the soonest possible, whereas will inform by email the users, when the VM instances will be deployed in our node. We will give access to the node through the cloud portal by enabling them into keyrock, as well.

        Best Regards,
        PiraeusU node team

        Show
        UPRC PiraeusU Node Helpdesk added a comment - Dear all, after a synchronization with PiraeusN node, the migration process has started. PiraeusU has now the VM snapshots of tenants' VMs and proceed with the deployment of the VM instances. We will do our best so as to complete the process the soonest possible, whereas will inform by email the users, when the VM instances will be deployed in our node. We will give access to the node through the cloud portal by enabling them into keyrock, as well. Best Regards, PiraeusU node team
        neuropublic PiraeusN Node Helpdesk made changes -
        Assignee PiraeusN Node Helpdesk [ neuropublic ] PiraeusU Node Helpdesk [ uprc ]
        Hide
        neuropublic PiraeusN Node Helpdesk added a comment -

        The VM's have been transfered to PiraeusU. When the new node has finished the migration process on their side (which may take a while since most of our users migrated there) the user will have to cooperate with them to ask for their added requirements. As far as PiraeusN is concerned there is nothing else to do.

        Show
        neuropublic PiraeusN Node Helpdesk added a comment - The VM's have been transfered to PiraeusU. When the new node has finished the migration process on their side (which may take a while since most of our users migrated there) the user will have to cooperate with them to ask for their added requirements. As far as PiraeusN is concerned there is nothing else to do.
        alfopietro Pietropaolo Alfonso made changes -
        Assignee Pietropaolo Alfonso [ alfopietro ] PiraeusN Node Helpdesk [ neuropublic ]
        UPRC PiraeusU Node Helpdesk made changes -
        Assignee PiraeusU Node Helpdesk [ uprc ] Pietropaolo Alfonso [ alfopietro ]
        Hide
        UPRC PiraeusU Node Helpdesk added a comment - - edited

        Dear user,

        for the migration process, as far as we known, it is implemented by the current host node towards the new node. We as PiraeusU node we do not have access rights to the node where the user is currently hosted.
        Consequently, the migration request should be served by the current hos node. Since the VMs of the user/tenant/project will be migrated to our node (PiraeusU) then we will be able to manipulate any request with respect ot resources allocation, under a new FLUA request.

        The current ticket is unassigned by PiraeusU since there is no further action from our side with respect to migration. For the allocation of new resources, please issue a new resource request @ https://account.lab.fiware.org/, by clicking on button request a community account.

        Best Regards,
        PirauesU node team

        Show
        UPRC PiraeusU Node Helpdesk added a comment - - edited Dear user, for the migration process, as far as we known, it is implemented by the current host node towards the new node. We as PiraeusU node we do not have access rights to the node where the user is currently hosted. Consequently, the migration request should be served by the current hos node. Since the VMs of the user/tenant/project will be migrated to our node (PiraeusU) then we will be able to manipulate any request with respect ot resources allocation, under a new FLUA request. The current ticket is unassigned by PiraeusU since there is no further action from our side with respect to migration. For the allocation of new resources, please issue a new resource request @ https://account.lab.fiware.org/ , by clicking on button request a community account. Best Regards, PirauesU node team
        oozdemir Ozdemir, Omer made changes -
        Assignee Ozdemir, Omer Faruk [ oozdemir ] PiraeusU Node Helpdesk [ uprc ]
        Hide
        oozdemir Ozdemir, Omer added a comment -

        Dear Team,

        Could you please help the user with this migration?

        Thanks kr
        Omer

        Show
        oozdemir Ozdemir, Omer added a comment - Dear Team, Could you please help the user with this migration? Thanks kr Omer
        fw.ext.user FW External User made changes -
        Attachment image001.png [ 19839 ]
        Hide
        fw.ext.user FW External User added a comment -

        Hello,
        i am sending you the email once again, in case you haven't received it.

        Hello again,
        of course we would like to migrate to PiraeusU, or if there is one node
        that would last longer let us know.
        We still want to have 5 vms and 2 public Ips. Is it possible after the
        migration?

        Please, let us know about the procedure we must follow.

        Thank you!

        mermix team

        mermix team

        26, Agias Paraskevis str,

        PS 35100, Lamia, GREECE

        t. +30 22310 54040

        www.mermix.gr

        [image: Lobo_300x81]

        Access Nearby Tools

        On Thu, Feb 25, 2016 at 3:24 PM, Help-Desk <jira-help-desk@fi-ware.org>

        Show
        fw.ext.user FW External User added a comment - Hello, i am sending you the email once again, in case you haven't received it. Hello again, of course we would like to migrate to PiraeusU, or if there is one node that would last longer let us know. We still want to have 5 vms and 2 public Ips. Is it possible after the migration? Please, let us know about the procedure we must follow. Thank you! mermix team mermix team 26, Agias Paraskevis str, PS 35100, Lamia, GREECE t. +30 22310 54040 www.mermix.gr [image: Lobo_300x81] Access Nearby Tools On Thu, Feb 25, 2016 at 3:24 PM, Help-Desk <jira-help-desk@fi-ware.org>
        Hide
        oozdemir Ozdemir, Omer added a comment -

        Hello guys,

        Could you please update us regarding your decision?
        Thanks kr
        Omer

        Show
        oozdemir Ozdemir, Omer added a comment - Hello guys, Could you please update us regarding your decision? Thanks kr Omer
        Hide
        oozdemir Ozdemir, Omer added a comment -

        Dear User,

        Is this ok for you?

        Thanks kr
        Omer

        Show
        oozdemir Ozdemir, Omer added a comment - Dear User, Is this ok for you? Thanks kr Omer
        Hide
        UPRC PiraeusU Node Helpdesk added a comment -

        Dear user, all,

        for sure for PiraeusU you are more than welcome to use the infrastructure resources. The only information PiraeusU would like to provide you is about node availability that will be expired on September 2016. Consequently, in case you have no particular objections on this the FIWARE can proceed with related actions so as to assign to our node your request for resources, so as to be processed. Alternatively, there are other nodes with continuous present on the FIWARE infrastructure, beyond the September 2106.

        Best Regards,
        PiraeusU node team

        Show
        UPRC PiraeusU Node Helpdesk added a comment - Dear user, all, for sure for PiraeusU you are more than welcome to use the infrastructure resources. The only information PiraeusU would like to provide you is about node availability that will be expired on September 2016. Consequently, in case you have no particular objections on this the FIWARE can proceed with related actions so as to assign to our node your request for resources, so as to be processed. Alternatively, there are other nodes with continuous present on the FIWARE infrastructure, beyond the September 2106. Best Regards, PiraeusU node team
        fw.ext.user FW External User made changes -
        Attachment image001.png [ 19721 ]
        Hide
        fw.ext.user FW External User added a comment -

        Hello again,
        of course we would like to migrate to PiraeusU, or if there is one node
        that would last longer let us know.
        We still want to have 5 vms and 2 public Ips. Is it possible after the
        migration?

        Please, let us know about the procedure we must follow.

        Thank you!

        mermix team

        26, Agias Paraskevis str,

        PS 35100, Lamia, GREECE

        t. +30 22310 54040

        www.mermix.gr

        [image: Lobo_300x81]

        Access Nearby Tools

        On Fri, Feb 12, 2016 at 11:34 AM, Help-Desk <jira-help-desk@fi-ware.org>

        Show
        fw.ext.user FW External User added a comment - Hello again, of course we would like to migrate to PiraeusU, or if there is one node that would last longer let us know. We still want to have 5 vms and 2 public Ips. Is it possible after the migration? Please, let us know about the procedure we must follow. Thank you! mermix team 26, Agias Paraskevis str, PS 35100, Lamia, GREECE t. +30 22310 54040 www.mermix.gr [image: Lobo_300x81] Access Nearby Tools On Fri, Feb 12, 2016 at 11:34 AM, Help-Desk <jira-help-desk@fi-ware.org>
        Hide
        oozdemir Ozdemir, Omer added a comment -

        Hello guys,

        We have this statement from our node team:

        "Dear Omer,
        since our node is going to be discontinued by the end of the month i believe it would not be a good idea to create more VM's.
        Better we can ask the user to migrate their vm's to another node (maybe PiraeusU which will be online until September??? or someone else who will be online even more).
        Regards,
        PiraeusN Node Helpdesk Team."

        Would it be ok for you if we migrate you to another node?(PiraeusU for example?)

        Thanks kr
        Omer

        Show
        oozdemir Ozdemir, Omer added a comment - Hello guys, We have this statement from our node team: "Dear Omer, since our node is going to be discontinued by the end of the month i believe it would not be a good idea to create more VM's. Better we can ask the user to migrate their vm's to another node (maybe PiraeusU which will be online until September??? or someone else who will be online even more). Regards, PiraeusN Node Helpdesk Team." Would it be ok for you if we migrate you to another node?(PiraeusU for example?) Thanks kr Omer
        oozdemir Ozdemir, Omer made changes -
        Assignee PiraeusN Node Helpdesk [ neuropublic ] Ozdemir, Omer Faruk [ oozdemir ]
        oozdemir Ozdemir, Omer made changes -
        Resolution Done [ 10000 ]
        Status Closed [ 6 ] In Progress [ 3 ]
        Hide
        oozdemir Ozdemir, Omer added a comment -

        Thank you team I'll update the ticket owner about this update.

        Show
        oozdemir Ozdemir, Omer added a comment - Thank you team I'll update the ticket owner about this update.
        backlogmanager Backlog Manager made changes -
        Summary [Fiware-lab-help] VM instances FIWARE.Request.Lab.VM instances
        neuropublic PiraeusN Node Helpdesk made changes -
        Resolution Done [ 10000 ]
        Status Answered [ 10104 ] Closed [ 6 ]
        neuropublic PiraeusN Node Helpdesk made changes -
        Status In Progress [ 3 ] Answered [ 10104 ]
        Hide
        neuropublic PiraeusN Node Helpdesk added a comment -

        Dear Omer,
        since our node is going to be discontinued by the end of the month i believe it would not be a good idea to create more VM's.
        Better we can ask the user to migrate their vm's to another node (maybe PiraeusU which will be online until September??? or someone else who will be online even more).

        Regards,
        PiraeusN Node Helpdesk Team.

        Show
        neuropublic PiraeusN Node Helpdesk added a comment - Dear Omer, since our node is going to be discontinued by the end of the month i believe it would not be a good idea to create more VM's. Better we can ask the user to migrate their vm's to another node (maybe PiraeusU which will be online until September??? or someone else who will be online even more). Regards, PiraeusN Node Helpdesk Team.
        oozdemir Ozdemir, Omer made changes -
        Assignee Ozdemir, Omer Faruk [ oozdemir ] PiraeusN Node Helpdesk [ neuropublic ]
        Hide
        oozdemir Ozdemir, Omer added a comment -

        Dear Team,

        Could you please help us with the extra 2 VM creation?

        Thanks kr
        Omer

        Show
        oozdemir Ozdemir, Omer added a comment - Dear Team, Could you please help us with the extra 2 VM creation? Thanks kr Omer
        oozdemir Ozdemir, Omer made changes -
        Status Open [ 1 ] In Progress [ 3 ]
        alfopietro Pietropaolo Alfonso made changes -
        Assignee Pietropaolo Alfonso [ alfopietro ] Ozdemir, Omer Faruk [ oozdemir ]
        mev Manuel Escriche made changes -
        Assignee Pietropaolo Alfonso [ alfopietro ]
        backlogmanager Backlog Manager made changes -
        Field Original Value New Value
        Component/s FIWARE-LAB-HELP [ 10279 ]
        fw.ext.user FW External User created issue -

          People

          • Assignee:
            UPRC PiraeusU Node Helpdesk
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            4 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: