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  1. Help-Desk
  2. HELP-5712

FIWARE.Request.Tech.Cloud.CloudPortal.Object storage problem in Cloud portal on Budapest node

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-TECH-HELP
    • Labels:
      None
    • HD-Chapter:
      Cloud
    • HD-Enabler:
      Cloud Portal

      Description

      Problem report we received yesterday from a FI-ADOPT SME:

      From: Massimo Corna massimo.corna@krill.eu
      Sent: Tuesday, January 19, 2016 4:14 PM
      To: Chulani, Ilknur
      Subject: Excuse me I have a problem with object storage

      At this morning via the web no longer displays our containers present in the object storage I have attached the screen of the page . The files are still present because I can download them from our app .

      It ' can be a problem on the node of Budapest .

      Thank you

      http://www.e-levelcom.com/elevel/krill.png
      Massimo Corna
      Developer

      Krill Srl
      Via Casale, 5
      20144 Milano (MI)
      Tel: +39 02 8907 5413
      Fax: +39 02 3206 6978
      Mob: +39 393 911 3793
      Skype: massimo.corna
      http://www.<http://www.e-levelcom.com/>krill.eu<http://krill.eu/>
      _______________________________________________
      Fiware-fiadopt-coaching mailing list
      Fiware-fiadopt-coaching@lists.fiware.org
      https://lists.fiware.org/listinfo/fiware-fiadopt-coaching

        Issue Links

          Activity

          Transition Time In Source Status Execution Times Last Executer Last Execution Date
          Open Open In Progress In Progress
          19h 18m 1 Alvaro Alonso 20/Jan/16 11:16 AM
          In Progress In Progress Answered Answered
          1s 1 Alvaro Alonso 20/Jan/16 11:16 AM
          Answered Answered Closed Closed
          1 Alvaro Alonso 20/Jan/16 11:16 AM
          fla Fernando Lopez made changes -
          Fix Version/s 2021 [ 12600 ]
          backlogmanager Backlog Manager made changes -
          Summary FIWARE.Request.Lab.Object storage problem in Cloud portal on Budapest node FIWARE.Request.Tech.Cloud.CloudPortal.Object storage problem in Cloud portal on Budapest node
          HD-Chapter Cloud [ 10837 ]
          backlogmanager Backlog Manager made changes -
          Component/s FIWARE-TECH-HELP [ 10278 ]
          Component/s FIWARE-LAB-HELP [ 10279 ]
          mev Manuel Escriche made changes -
          HD-Enabler Cloud Portal [ 10860 ]
          backlogmanager Backlog Manager made changes -
          Summary [Fiware-fiadopt-coaching] Object storage problem in Cloud portal on Budapest node FIWARE.Request.Lab.Object storage problem in Cloud portal on Budapest node
          aalonsog Alvaro Alonso made changes -
          Resolution Done [ 10000 ]
          Status Answered [ 10104 ] Closed [ 6 ]
          aalonsog Alvaro Alonso made changes -
          Status In Progress [ 3 ] Answered [ 10104 ]
          aalonsog Alvaro Alonso made changes -
          Status Open [ 1 ] In Progress [ 3 ]
          Hide
          aalonsog Alvaro Alonso added a comment -

          Hi,

          it should be fixed since yesterday afternoon.

          BR

          Show
          aalonsog Alvaro Alonso added a comment - Hi, it should be fixed since yesterday afternoon. BR
          Hide
          ichulani ilknur chulani added a comment -

          Dear Alvaro,

          This is the issue I was referring to yesterday . We suspect this may be related to the effect of IDM changes from yesterday on the cloud portal. Cold you kindly take a look?

          Thanks,

          ilknur

          Show
          ichulani ilknur chulani added a comment - Dear Alvaro, This is the issue I was referring to yesterday . We suspect this may be related to the effect of IDM changes from yesterday on the cloud portal. Cold you kindly take a look? Thanks, ilknur
          ichulani ilknur chulani made changes -
          Attachment Cattura di schermata (1).png [ 19517 ]
          ichulani ilknur chulani made changes -
          Assignee Pietropaolo Alfonso [ alfopietro ] Alvaro Alonso [ aalonsog ]
          ichulani ilknur chulani made changes -
          Description Dear Massimo,

          The issue is most likely related to an IDM upgrade this morning. The IDM team is working on resolving the problem. Sorry for the inconvenience.

          Kind regards,

          ilknur


          From: Massimo Corna [mailto:massimo.corna@krill.eu]
          Sent: Tuesday, January 19, 2016 4:14 PM
          To: Chulani, Ilknur
          Subject: Excuse me I have a problem with object storage

          At this morning via the web no longer displays our containers present in the object storage I have attached the screen of the page . The files are still present because I can download them from our app .

          It ' can be a problem on the node of Budapest .

          Thank you

          [http://www.e-levelcom.com/elevel/krill.png]
          Massimo Corna
          Developer

          Krill Srl
          Via Casale, 5
          20144 Milano (MI)
          Tel: +39 02 8907 5413
          Fax: +39 02 3206 6978
          Mob: +39 393 911 3793
          Skype: massimo.corna
          http://www.&lt;http://www.e-levelcom.com/&gt;krill.eu&lt;http://krill.eu/>

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          _______________________________________________
          Fiware-fiadopt-coaching mailing list
          Fiware-fiadopt-coaching@lists.fiware.org
          https://lists.fiware.org/listinfo/fiware-fiadopt-coaching
          Problem report we received yesterday from a FI-ADOPT SME:


          From: Massimo Corna [mailto:massimo.corna@krill.eu]
          Sent: Tuesday, January 19, 2016 4:14 PM
          To: Chulani, Ilknur
          Subject: Excuse me I have a problem with object storage

          At this morning via the web no longer displays our containers present in the object storage I have attached the screen of the page . The files are still present because I can download them from our app .

          It ' can be a problem on the node of Budapest .

          Thank you

          [http://www.e-levelcom.com/elevel/krill.png]
          Massimo Corna
          Developer

          Krill Srl
          Via Casale, 5
          20144 Milano (MI)
          Tel: +39 02 8907 5413
          Fax: +39 02 3206 6978
          Mob: +39 393 911 3793
          Skype: massimo.corna
          http://www.&lt;http://www.e-levelcom.com/&gt;krill.eu&lt;http://krill.eu/>
          _______________________________________________
          Fiware-fiadopt-coaching mailing list
          Fiware-fiadopt-coaching@lists.fiware.org
          https://lists.fiware.org/listinfo/fiware-fiadopt-coaching
          alfopietro Pietropaolo Alfonso made changes -
          Assignee Pietropaolo Alfonso [ alfopietro ]
          backlogmanager Backlog Manager made changes -
          Field Original Value New Value
          Link This issue relates to HELC-1227 [ HELC-1227 ]
          backlogmanager Backlog Manager created issue -

            People

            • Assignee:
              aalonsog Alvaro Alonso
              Reporter:
              ichulani ilknur chulani
            • Votes:
              0 Vote for this issue
              Watchers:
              2 Start watching this issue

              Dates

              • Created:
                Updated:
                Resolved: