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  1. Help-Desk
  2. HELP-5644

FIWARE.Request.Lab.Trento.Port availability at node Trentino

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None

          Description

          My tenant-ID is
          jhoechtl cloud

          The questioned instance id is
          51194d46-0ccf-40e8-b4c4-ea2f63833474 (named fiware-postgres)

          It seems that I cannot connect to port 2376 from outside although it is
          configured in the assigned security group. However, the rule for port 22
          (ssh) is respected, as I can ssh into the host.

          Are there elevated rules is place which do not allow to connect to port
          2376 on Fiware Hosts / a restriction on node Trentino?

          Thank you for your support, Johann
          Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
          Please, send your messages using the new domain (Fiware-tech-help@lists.fiware.org) instead of the old one.
          _______________________________________________
          Fiware-tech-help mailing list
          Fiware-tech-help@lists.fiware.org
          https://lists.fiware.org/listinfo/fiware-tech-help

          [Created via e-mail received from: =?UTF-8?Q?Johann_H=c3=b6chtl?= <johann.hoechtl@gmail.com>]

            Issue Links

            relates to

            extRequest - Request from external stakeholder received in the help desk HELP-5626 FIWARE.Request.Lab.Trento.Effectivity of assignment of security group to instance

            • Major - Major loss of function.
            • Closed

              Activity

              Descending order - Click to sort in ascending order
              Transition Time In Source Status Execution Times Last Executer Last Execution Date
              Open Open In Progress In Progress
              		1d 19h 3m 1 Trento Node Team 11/Jan/16 11:40 AM
              In Progress In Progress Answered Answered
              		2m 22s 1 Trento Node Team 11/Jan/16 11:43 AM
              Answered Answered Closed Closed
              		3d 4h 22m 1 Trento Node Team 14/Jan/16 4:05 PM
              fla Fernando Lopez made changes -
              Fix Version/s 2021 [ 12600 ]
              backlogmanager Backlog Manager made changes -
              Summary FIWARE.Request.Lab.Port availability at node Trentino FIWARE.Request.Lab.Trento.Port availability at node Trentino
              mev Manuel Escriche made changes -
              HD-Node Trento [ 10923 ]
              mev Manuel Escriche made changes -
              Sender Email johann.hoechtl@gmail.com
              Hide
              Permalink
              fw.ext.user FW External User added a comment -

              Tried and is working, thank you for the quick response and action taking.
              Please close the ticket.

              Johann

              Show
              fw.ext.user FW External User added a comment - Tried and is working, thank you for the quick response and action taking. Please close the ticket. Johann
              backlogmanager Backlog Manager made changes -
              Summary [Fiware-tech-help] Port availability at node Trentino FIWARE.Request.Lab.Port availability at node Trentino
              TrentoNodeTeam Trento Node Team made changes -
              Resolution Done [ 10000 ]
              Status Answered [ 10104 ] Closed [ 6 ]
              Hide
              Permalink
              TrentoNodeTeam Trento Node Team added a comment - - edited

              Hi Johann,

              I inform You that the security team performed the FW changes,
              so the ports, 2376 & 3376 are now open for the 193.205.211.110.

              Obiously, you have to create a sec-group rule for using these ports.

              If, there is nothing else we can do for you, We are going to close the ticket.

              BR
              Genci
              Trento Node Team

              Show
              TrentoNodeTeam Trento Node Team added a comment - - edited Hi Johann, I inform You that the security team performed the FW changes, so the ports, 2376 & 3376 are now open for the 193.205.211.110. Obiously, you have to create a sec-group rule for using these ports. If, there is nothing else we can do for you, We are going to close the ticket. BR Genci Trento Node Team
              Hide
              Permalink
              TrentoNodeTeam Trento Node Team added a comment -

              Hi Johann,

              I inform You that the security team performed the FW changes,
              so the ports, 2376 & 3376 are now open for the 193.205.211.110.
              Obiously, you have to create a sec-group rule for using these ports.

              If, there is nothing elese we can do for you, We are going to close the ticket.

              BR
              Genci

              Trento Node Team

              Show
              TrentoNodeTeam Trento Node Team added a comment - Hi Johann, I inform You that the security team performed the FW changes, so the ports, 2376 & 3376 are now open for the 193.205.211.110. Obiously, you have to create a sec-group rule for using these ports. If, there is nothing elese we can do for you, We are going to close the ticket. BR Genci Trento Node Team
              Hide
              Permalink
              TrentoNodeTeam Trento Node Team added a comment -

              Hi all,

              User confirmed the preference on using the "default" ports instead of the available ones "6000-6005" - General Purposes.
              We will proceed with the changing of the FW rules.

              BR
              Trento Node Team

              Show
              TrentoNodeTeam Trento Node Team added a comment - Hi all, User confirmed the preference on using the "default" ports instead of the available ones "6000-6005" - General Purposes. We will proceed with the changing of the FW rules. BR Trento Node Team
              TrentoNodeTeam Trento Node Team made changes -
              Status In Progress [ 3 ] Answered [ 10104 ]
              Hide
              Permalink
              TrentoNodeTeam Trento Node Team added a comment -

              Hi all,

              By default for the VMs we grant an initial set of ports opened as following:

              TCP UDP Protocol
              ICMP Ping
              22 SSH
              53 53 dns
              80 HTTP
              443 HTTPS
              861
              1026-1028
              4823
              8080 HTTP / Openstack API
              5000-5005 5000-5005 Keystone - General Purp.
              6000-6005 6000-6005 General Purposes
              16622 SSH - secondary port

              As you can see there are some available segment ports where you can try to activate services.
              If you would try to move your services in any of 6000-6005 it could be an option immediately available.
              Otherwise if you must use any ports outside these segments let us know the floatingIP you are using in order to modify FW rules.

              BR
              Genci
              TrentoNodeTeam

              Show
              TrentoNodeTeam Trento Node Team added a comment - Hi all, By default for the VMs we grant an initial set of ports opened as following: TCP UDP Protocol ICMP Ping 22 SSH 53 53 dns 80 HTTP 443 HTTPS 861 1026-1028 4823 8080 HTTP / Openstack API 5000-5005 5000-5005 Keystone - General Purp. 6000-6005 6000-6005 General Purposes 16622 SSH - secondary port As you can see there are some available segment ports where you can try to activate services. If you would try to move your services in any of 6000-6005 it could be an option immediately available. Otherwise if you must use any ports outside these segments let us know the floatingIP you are using in order to modify FW rules. BR Genci TrentoNodeTeam
              TrentoNodeTeam Trento Node Team made changes -
              Status Open [ 1 ] In Progress [ 3 ]
              Hide
              Permalink
              TrentoNodeTeam Trento Node Team added a comment -

              Hi all,

              By default for the VMs we grant an initial set of ports opened as following:

              TCP UDP Protocol
              ICMP Ping
              22 SSH
              53 53 dns
              80 HTTP
              443 HTTPS
              861
              1026-1028
              4823
              8080 HTTP / Openstack API
              5000-5005 5000-5005 Keystone - General Purp.
              6000-6005 6000-6005 General Purposes
              16622 SSH - secondary port

              As you can see there are some available segment ports where you can try to activate services.
              If you would try to move your services in any of 6000-6005 it could be an option immediately available.
              Otherwise if you must use any ports outside these segments let us know the floatingIP you are using in order to modify FW rules.

              BR
              Genci
              TrentoNodeTeam

              Show
              TrentoNodeTeam Trento Node Team added a comment - Hi all, By default for the VMs we grant an initial set of ports opened as following: TCP UDP Protocol ICMP Ping 22 SSH 53 53 dns 80 HTTP 443 HTTPS 861 1026-1028 4823 8080 HTTP / Openstack API 5000-5005 5000-5005 Keystone - General Purp. 6000-6005 6000-6005 General Purposes 16622 SSH - secondary port As you can see there are some available segment ports where you can try to activate services. If you would try to move your services in any of 6000-6005 it could be an option immediately available. Otherwise if you must use any ports outside these segments let us know the floatingIP you are using in order to modify FW rules. BR Genci TrentoNodeTeam
              marcocipriani Marco Cipriani made changes -
              Link This issue relates to HELP-5626 [ HELP-5626 ]
              marcocipriani Marco Cipriani made changes -
              Assignee Trento Node Team [ trentonodeteam ]
              Hide
              Permalink
              marcocipriani Marco Cipriani added a comment -

              Dear Johann,
              I've forwarded your request to the Trento node support team.

              Best regards
              Marco

              Show
              marcocipriani Marco Cipriani added a comment - Dear Johann, I've forwarded your request to the Trento node support team. Best regards Marco
              mev Manuel Escriche made changes -
              Component/s FIWARE-LAB-HELP [ 10279 ]
              Component/s FIWARE-TECH-HELP [ 10278 ]
              backlogmanager Backlog Manager made changes -
              Field Original Value New Value
              Component/s FIWARE-TECH-HELP [ 10278 ]
              fw.ext.user FW External User created issue -

                People

                • Assignee:
                  TrentoNodeTeam Trento Node Team
                  Reporter:
                  fw.ext.user FW External User
                • Votes:
                  0 Vote for this issue
                  Watchers:
                  3 Start watching this issue

                  Dates

                  • Created:
                    Updated:
                    Resolved: