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  1. Help-Desk
  2. HELP-5481

FIWARE.Request.Lab.Budapest.FIWARE Lab Assistance.

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None

          Description

          Hi!

          The budapeste Fiware Lab Node did maintenace at December 7th, after that, my Fiware Instance was restored to budapeste 2, but originally was allocated into budapeste instance and now I can't connect it and start my old instance with my ip address, and I can't access the server using my Keypar by FTP service, what can I do to solve it!? It's necessary create and configure a new instance?

          Best Regards,
          Herbert diniz
          Since January 1st, old domains won't be supported and messages sent to any domain different to @lists.fiware.org will be lost.
          Please, send your messages using the new domain (Fiware-lab-help@lists.fiware.org) instead of the old one.
          _______________________________________________
          Fiware-lab-help mailing list
          Fiware-lab-help@lists.fiware.org
          https://lists.fiware.org/listinfo/fiware-lab-help
          [Created via e-mail received from: Herbertt Diniz <herberttb@gmail.com>]

            Activity

            Descending order - Click to sort in ascending order
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Open In Progress In Progress
            		19h 14m 1 Giuseppe Cossu 09/Dec/15 9:40 AM
            In Progress In Progress Answered Answered
            		1s 1 Giuseppe Cossu 09/Dec/15 9:40 AM
            Answered Answered Closed Closed
            		1d 1h 3m 1 Budapest Node Helpdesk 10/Dec/15 10:44 AM
            fla Fernando Lopez made changes -
            Fix Version/s 2021 [ 12600 ]
            backlogmanager Backlog Manager made changes -
            Summary FIWARE.Request.Lab.FIWARE Lab Assistance. FIWARE.Request.Lab.Budapest.FIWARE Lab Assistance.
            mev Manuel Escriche made changes -
            HD-Node Budapest [ 10911 ]
            backlogmanager Backlog Manager made changes -
            Summary [Fiware-lab-help] FIWARE Lab Assistance FIWARE.Request.Lab.FIWARE Lab Assistance.
            mev Manuel Escriche made changes -
            Sender Email herberttb@gmail.com
            WIGNER Budapest Node Helpdesk made changes -
            Resolution Done [ 10000 ]
            Status Answered [ 10104 ] Closed [ 6 ]
            Hide
            Permalink
            WIGNER Budapest Node Helpdesk added a comment -

            Dear Herbet,

            I am glad to hear that everything is fine. I close the ticket.

            Best Regards,
            Gergő

            Show
            WIGNER Budapest Node Helpdesk added a comment - Dear Herbet, I am glad to hear that everything is fine. I close the ticket. Best Regards, Gergő
            Hide
            Permalink
            fw.ext.user FW External User added a comment -

            Dear Gergő,

            analyzing the logs found the problem, how was reported, was the security
            group, I was unable to open the ports by web managing tool, thus enabled by
            command line, the application are running fine! Thanks a lot!

            Best Regards,
            Herbert diniz

            Show
            fw.ext.user FW External User added a comment - Dear Gergő, analyzing the logs found the problem, how was reported, was the security group, I was unable to open the ports by web managing tool, thus enabled by command line, the application are running fine! Thanks a lot! Best Regards, Herbert diniz
            Hide
            Permalink
            fw.ext.user FW External User added a comment -

            Dear Gergő,

            i'm able to access via ssh / ftp with my keypair but can not communicate
            with the Orion Context Broket, I think the problem is the security group.
            Nevertheless my settings have not changed. Could you help me please!?
            Thanks!

            Best Regards,
            Herbert diniz

            Show
            fw.ext.user FW External User added a comment - Dear Gergő, i'm able to access via ssh / ftp with my keypair but can not communicate with the Orion Context Broket, I think the problem is the security group. Nevertheless my settings have not changed. Could you help me please!? Thanks! Best Regards, Herbert diniz
            Hide
            Permalink
            fw.ext.user FW External User added a comment -

            Dear Gergő,

            i checked my VM, and it really was stuck in 'paused' state, I was unable to
            restart. Now, the VM is 'Active' but I can't connecting the server using my
            Keypar by FTP service, The service It isn't fine. For tests I created a new
            instance on blueprint template and your IP(148.6.80.60) is accessible but
            the old instance on IP(148.6.80.19) NOT. It's necessary disable the NEW
            instance for the OLD, run fine? Thanks!

            Best Regards,
            Herbert diniz

            Show
            fw.ext.user FW External User added a comment - Dear Gergő, i checked my VM, and it really was stuck in 'paused' state, I was unable to restart. Now, the VM is 'Active' but I can't connecting the server using my Keypar by FTP service, The service It isn't fine. For tests I created a new instance on blueprint template and your IP(148.6.80.60) is accessible but the old instance on IP(148.6.80.19) NOT. It's necessary disable the NEW instance for the OLD, run fine? Thanks! Best Regards, Herbert diniz
            Hide
            Permalink
            WIGNER Budapest Node Helpdesk added a comment -

            Dear Herbert,

            i checked your VM, and i saw the VM stuck in 'paused' state. I could change it back 'active', but I need to restart your VM. Now, the VM is accessible.
            Please, check it and write us, is everything fine.

            Best Regards,
            Gergő

            Show
            WIGNER Budapest Node Helpdesk added a comment - Dear Herbert, i checked your VM, and i saw the VM stuck in 'paused' state. I could change it back 'active', but I need to restart your VM. Now, the VM is accessible. Please, check it and write us, is everything fine. Best Regards, Gergő
            gcossu Giuseppe Cossu made changes -
            Assignee Budapest Node Helpdesk [ wigner ]
            gcossu Giuseppe Cossu made changes -
            Status In Progress [ 3 ] Answered [ 10104 ]
            gcossu Giuseppe Cossu made changes -
            Status Open [ 1 ] In Progress [ 3 ]
            Hide
            Permalink
            gcossu Giuseppe Cossu added a comment -

            Hi,
            I've forwarded your request to the Budapest node support team.

            Giuseppe

            Show
            gcossu Giuseppe Cossu added a comment - Hi, I've forwarded your request to the Budapest node support team. Giuseppe
            backlogmanager Backlog Manager made changes -
            Field Original Value New Value
            Component/s FIWARE-LAB-HELP [ 10279 ]
            fw.ext.user FW External User created issue -

              People

              • Assignee:
                WIGNER Budapest Node Helpdesk
                Reporter:
                fw.ext.user FW External User
              • Votes:
                0 Vote for this issue
                Watchers:
                3 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: