Uploaded image for project: 'Help-Desk'
  1. Help-Desk
  2. HELP-5432

FIWARE.Request.Tech.IoT.IDAS.Fiware IoT Agent: can't send a command to a device

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-TECH-HELP
        • Labels:
          None

          Description

          Hello,

          I need help about the following question please:

          http://stackoverflow.com/questions/34004222/fiware-iotagent-cant-send-command-to-a-device

          Thanks and best regards !

          Sabrine FATNASSI

          Test and Validation Engineer

          Easy Global Market : http://www.eglobalmark.com/ <http://www.eglobalmark.com/>

          Email : sabrine.fatnassi@eglobalmark.com <sabrine.fatnassi@eglobalmark.com>

          [Created via e-mail received from: "Sabrine Fatnassi (EGM)" <sabrine.fatnassi@eglobalmark.com>]

            Activity

            Descending order - Click to sort in ascending order
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Open In Progress In Progress
            		3d 16h 47m 1 Carlos Ralli Ucendo 04/Dec/15 11:07 AM
            In Progress In Progress Answered Answered
            		11d 21h 26m 1 Manuel Escriche 16/Dec/15 8:34 AM
            Answered Answered Closed Closed
            		2s 1 Manuel Escriche 16/Dec/15 8:34 AM
            fla Fernando Lopez made changes -
            Fix Version/s 2021 [ 12600 ]
            mev Manuel Escriche made changes -
            HD-Enabler IDAS [ 10884 ]
            HD-Chapter IoT [ 10839 ]
            mev Manuel Escriche made changes -
            Sender Email sabrine.fatnassi@eglobalmark.com
            mev Manuel Escriche made changes -
            Summary FIWARE.Request.Tech.Fiware IoT Agent: can't send a command to a device FIWARE.Request.Tech.IoT.IDAS.Fiware IoT Agent: can't send a command to a device
            mev Manuel Escriche made changes -
            Summary Fiware IoT Agent: can't send a command to a device FIWARE.Request.Tech.Fiware IoT Agent: can't send a command to a device
            mev Manuel Escriche made changes -
            Resolution Done [ 10000 ]
            Status Answered [ 10104 ] Closed [ 6 ]
            mev Manuel Escriche made changes -
            Status In Progress [ 3 ] Answered [ 10104 ]
            Hide
            Permalink
            fw.ext.user FW External User added a comment -

            Hello,

            You may close this topic, it was a network issue, nothing to do with the iot agent.
            Thanks for your support!

            Best regards,
            Sabrine FATNASSI
            Test and Validation Engineer

            Easy Global Market : http://www.eglobalmark.com/
            Email : sabrine.fatnassi@eglobalmark.com

            Show
            fw.ext.user FW External User added a comment - Hello, You may close this topic, it was a network issue, nothing to do with the iot agent. Thanks for your support! Best regards, Sabrine FATNASSI Test and Validation Engineer Easy Global Market : http://www.eglobalmark.com/ Email : sabrine.fatnassi@eglobalmark.com
            Hide
            Permalink
            ralli Carlos Ralli Ucendo added a comment -

            We are analyzing your logs and direct contact with you via e-mail.

            Cheers,

            Show
            ralli Carlos Ralli Ucendo added a comment - We are analyzing your logs and direct contact with you via e-mail. Cheers,
            ralli Carlos Ralli Ucendo made changes -
            Status Open [ 1 ] In Progress [ 3 ]
            Hide
            Permalink
            mev Manuel Escriche added a comment -

            Dear Sabrina,

            We have received your request which has been assigned to IoT Agent GE Owner to support you.

            Kind regards,
            Manuel

            Show
            mev Manuel Escriche added a comment - Dear Sabrina, We have received your request which has been assigned to IoT Agent GE Owner to support you. Kind regards, Manuel
            mev Manuel Escriche made changes -
            Assignee Carlos Ralli Ucendo [ ralli ]
            mev Manuel Escriche made changes -
            Field Original Value New Value
            Component/s FIWARE-TECH-HELP [ 10278 ]
            fw.ext.user FW External User created issue -

              People

              • Assignee:
                ralli Carlos Ralli Ucendo
                Reporter:
                fw.ext.user FW External User
              • Votes:
                0 Vote for this issue
                Watchers:
                3 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: