Please find my answers below...

<https://jira.fiware.org/browse/HELP-4970#>
Luis López Fernández
<https://jira.fiware.org/secure/ViewProfile.jspa?name=llopez> added a
comment - Yesterday

We cannot reproduce the issue in our facilities. For being able to track
the problem we need this information:

1. Where are you deploying Kurento? Is it in the FILAB? In which
flavour? If it is out of FILAB, please, provide detailed information on
the type of machine where you are deploying including type of CPU,
available memory and available HD.

It is a Softlayer's VM with 8Gb RAM, 2 x Intel Xeon CPU E5-2683 v3 at
2.00GHz, 100GB HD. It runs Ubuntu 14.04.3 LTS with latest updates applied.

2. Are you using a STUN or TURN server for Kurento? You can find this
information in the /etc/kurento/webrtcendpoint configuration files.
Please, share them with us.

Yes. We use our own STUN/TURN server implemented by way of
rfc5766-turn-server version 3.2.5.9.

3. Which browser are you using for both presenter and the viewer? Are
you using a STUN / TURN server at the browser-side?

I'm not specifically using a STUN/TURN server in the browser side

• Presenter is Firefox 41.0.2
• Viewer runs Chrome 46.0.2490.80

Best regards,
Alberto.

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