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  1. Help-Desk
  2. HELP-521

FIWARE.Request.Lab.Mexico.Cloud: Error "No nw_info cache associated with image" after successfully launch instance.

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None

          Description

          Hi,

          I created an instance and was sucessfully launched according to status
          message, then an error was shown and Instance (with id:
          d17afe45-62ce-41a2-a3fe-52d6efdcc0b1) shows status "ERROR". The error, as
          shown in attached image says "No nw_info cache associated with image".

          Lab Region: Mexico
          Browser: Google Chrome

          Regards,
          –
          Pedro Alves

          pgalves@onesource.pt

          http://onesource.pt

          _______________________________________________
          Fiware-lab-help mailing list
          Fiware-lab-help@lists.fi-ware.org
          https://lists.fi-ware.org/listinfo/fiware-lab-help

            Activity

            Descending order - Click to sort in ascending order
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Open In Progress In Progress
            		174d 6h 15m 1 Alex Glikson 14/Apr/15 11:30 PM
            In Progress In Progress Answered Answered
            		31s 1 Alex Glikson 14/Apr/15 11:31 PM
            Answered Answered Closed Closed
            		21d 18h 29m 1 Mexico Node Support 06/May/15 6:00 PM
            fla Fernando Lopez made changes -
            Fix Version/s 2021 [ 12600 ]
            backlogmanager Backlog Manager made changes -
            Summary FIWARE.Request.Lab.Cloud: Error "No nw_info cache associated with image" after successfully launch instance. FIWARE.Request.Lab.Mexico.Cloud: Error "No nw_info cache associated with image" after successfully launch instance.
            mev Manuel Escriche made changes -
            HD-Node Mexico [ 10848 ]
            backlogmanager Backlog Manager made changes -
            Summary [Fiware-lab-help] Cloud: Error "No nw_info cache associated with image" after successfully launch instance FIWARE.Request.Lab.Cloud: Error "No nw_info cache associated with image" after successfully launch instance.
            mev Manuel Escriche made changes -
            Sender Email pgalves@onesource.pt
            Hide
            Permalink
            internetdelfuturo Mexico Node Support added a comment -

            This might have been caused by the authentication problem we had, if it's still happening I need to know what image and what flavour was used so I can try to reproduce

            Show
            internetdelfuturo Mexico Node Support added a comment - This might have been caused by the authentication problem we had, if it's still happening I need to know what image and what flavour was used so I can try to reproduce
            internetdelfuturo Mexico Node Support made changes -
            Resolution Done [ 10000 ]
            Status Answered [ 10104 ] Closed [ 6 ]
            Hide
            Permalink
            mev Manuel Escriche added a comment -

            May Mexico Node review this issues' status? – Thanks.

            Show
            mev Manuel Escriche added a comment - May Mexico Node review this issues' status? – Thanks.
            Hide
            Permalink
            glikson Alex Glikson added a comment -

            It works fine for us.. If still relevant – please, provide the exact detail on how to reproduce the issue. Thanks.

            Show
            glikson Alex Glikson added a comment - It works fine for us.. If still relevant – please, provide the exact detail on how to reproduce the issue. Thanks.
            glikson Alex Glikson made changes -
            Status In Progress [ 3 ] Answered [ 10104 ]
            glikson Alex Glikson made changes -
            Status Open [ 1 ] In Progress [ 3 ]
            ffacca Federico Michele Facca made changes -
            Assignee Federico Michele Facca [ ffacca ] Mexico Node Support [ internetdelfuturo ]
            Hide
            Permalink
            knagin Kenneth Nagin added a comment -

            This appears to be a Nova configuration problem. The operations staff on the FIWARE Lab node should check their configuration files to see if can find the cause..

            Show
            knagin Kenneth Nagin added a comment - This appears to be a Nova configuration problem. The operations staff on the FIWARE Lab node should check their configuration files to see if can find the cause..
            knagin Kenneth Nagin made changes -
            Assignee Kenneth Nagin [ knagin ] Federico Michele Facca [ ffacca ]
            mev Manuel Escriche made changes -
            Assignee Eliot Salant [ esalant ] Kenneth Nagin [ knagin ]
            mev Manuel Escriche made changes -
            Workflow FW eRequest Workflow [ 16766 ] FW extRequest Workflow-II [ 20358 ]
            Issue Type eRequest [ 10101 ] extRequest [ 10104 ]
            FI-WARE Environment FI-LAB [ 10100 ]
            mev Manuel Escriche made changes -
            Reporter FIWARE-LAB-HELP [ fiware-lab-help ] FW External User [ fw.external.urser ]
            mev Manuel Escriche made changes -
            Link This issue is cloned by HELP-573 [ HELP-573 ]
            mev Manuel Escriche made changes -
            Assignee Manuel Escriche [Adm] [ mev ] Eliot Salant [ esalant ]
            mev Manuel Escriche made changes -
            Assignee Manuel Escriche [Adm] [ mev ]
            mev Manuel Escriche made changes -
            Workflow eRequest Workflow-2 [ 16380 ] FW eRequest Workflow [ 16766 ]
            mev Manuel Escriche made changes -
            Workflow FW eRequest Workflow [ 16310 ] eRequest Workflow-2 [ 16380 ]
            mev Manuel Escriche made changes -
            Field Original Value New Value
            Component/s FIWARE-LAB-HELP [ 10279 ]
            FIWARE-LAB-HELP FIWARE-LAB-HELP created issue -

              People

              • Assignee:
                internetdelfuturo Mexico Node Support
                Reporter:
                fw.ext.user FW External User
              • Votes:
                0 Vote for this issue
                Watchers:
                5 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: