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  1. Help-Desk
  2. HELP-4728

FIWARE.Request.Tech.Cloud.ObjectStorage.Cloud.CloudPortal.Problem downloading object from object storage

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-TECH-HELP
        • Labels:
          None
        • HD-Chapter:
          Cloud
        • HD-Enabler:
          Object Storage

          Description

          From: Massimo Corna massimo.corna@krill.eu
          Sent: Thursday, October 08, 2015 11:20 AM
          To: Chulani, Ilknur
          Subject: Problem download object from object storage

          Good morning

          Sorry to bother you again, but I have a problem with the download of charged objects in the object storage.

          Load an object (file) in containers through code:

          curl -i $publicURL/janeausten/helloworld.txt -X PUT -H "Content-Length: 1" -H "Content-Type: text/html; charset=UTF-8" -H "X-Auth-Token: $token"

          the object is loaded correctly

          "Problem" If I try to download the object with web interface fiware lab I am waiting without being able to download the item
          as shown in attached (Wait.jpg)

          if I try to download the object through this code:

          curl -i $publicURL/marktwain/goodbye -X GET -H "X-Auth-Token: $token"

          object is downloaded without problems and without errors

          If I load the object from the web of fiware lab (containers.jpg upload.jpg)

          and then later try to download (download object )I do not remain in wait state (wait.jpg) and the object download.

          I apologize again for the inconvenience but I made many unsuccessful attempts to solve this problem

          thanks for the help

          –
          http://www.e-levelcom.com/elevel/krill.png
          Massimo Corna
          Developer

          Krill Srl
          Via Casale, 5
          20144 Milano (MI)
          Tel: +39 02 8907 5413
          Fax: +39 02 3206 6978
          Mob: +39 393 911 3793
          Skype: massimo.corna
          http://www.<http://www.e-levelcom.com/>krill.eu<http://krill.eu/>
          _______________________________________________
          Fiware-fiadopt-coaching mailing list
          Fiware-fiadopt-coaching@lists.fiware.org
          https://lists.fiware.org/listinfo/fiware-fiadopt-coaching

          1. Download.jpg
            146 kB
          2. Result-1.jpg
            141 kB
          3. Result Download.jpg
            119 kB
          4. Upload-1.jpg
            186 kB
          5. Upload-2.jpg
            194 kB
          6. Upload-3.jpg
            195 kB

            Issue Links

            relates to

            extRequest - Request from external stakeholder received in the help desk HELC-1077 FIWARE.Request.Coach.FI-ADOPT.TeachByApp.ObjectStorage.DownloadIssue

            • Major - Major loss of function.
            • Closed

              Activity

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              13 older comments
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              ichulani ilknur chulani added a comment -

              comment from Massimo

              "The problem only if i download object from portal.
              I upload the object as a tutorial and download always as tutorials without problem, but If I try to download the object from the portal can not.

              If upload object through the portal I can download it from the portal without problem.

              upload object command and code --------> download object command and code but no portal

              upload object portal ----------> download object portal"

              Show
              ichulani ilknur chulani added a comment - comment from Massimo "The problem only if i download object from portal. I upload the object as a tutorial and download always as tutorials without problem, but If I try to download the object from the portal can not. If upload object through the portal I can download it from the portal without problem. upload object command and code --------> download object command and code but no portal upload object portal ----------> download object portal"
              Hide
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              ichulani ilknur chulani added a comment -

              Dear Kalman, could you take a look at this issue again? It seems the problem is reproducable with example in the Object storage tutorial.

              It happens when you download an object through the portal, after having uploaded it through the code of the tutorial. Could you kindly try to see if you observe the same behavior with your setup?

              Thanks,

              ilknur

              Show
              ichulani ilknur chulani added a comment - Dear Kalman, could you take a look at this issue again? It seems the problem is reproducable with example in the Object storage tutorial. It happens when you download an object through the portal, after having uploaded it through the code of the tutorial. Could you kindly try to see if you observe the same behavior with your setup? Thanks, ilknur
              Hide
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              meth Kalman Meth added a comment -

              From what I understand, the issue is that there is incorrect documentation in the tutorial https://edu.fiware.org/mod/scorm/view.php?id=723. I am unable to access https://edu.fiware.org/mod/scorm/view.php?id=723, and it seems to have been removed. I do not know what was the content of that tutorial. All current tutorials are accessible through https://edu.fiware.org/course/view.php?id=130. Do you perhaps mean https://edu.fiware.org/mod/scorm/view.php?id=823?

              It seems that certain operations through the portal or CDMI convert objects to base64. I recommend to not mix the access methods. Either use only the native Swift interfaces as presented in the courses on https://edu.fiware.org/course/view.php?id=130 or use only the portal interface.

              Show
              meth Kalman Meth added a comment - From what I understand, the issue is that there is incorrect documentation in the tutorial https://edu.fiware.org/mod/scorm/view.php?id=723 . I am unable to access https://edu.fiware.org/mod/scorm/view.php?id=723 , and it seems to have been removed. I do not know what was the content of that tutorial. All current tutorials are accessible through https://edu.fiware.org/course/view.php?id=130 . Do you perhaps mean https://edu.fiware.org/mod/scorm/view.php?id=823? It seems that certain operations through the portal or CDMI convert objects to base64. I recommend to not mix the access methods. Either use only the native Swift interfaces as presented in the courses on https://edu.fiware.org/course/view.php?id=130 or use only the portal interface.
              Hide
              Permalink
              ichulani ilknur chulani added a comment -

              Dear Massimo,

              Here is the comment from the Object Storage GE owner, incase this comment did not reach your inbox:

              "From what I understand, the issue is that there is incorrect documentation in the tutorial https://edu.fiware.org/mod/scorm/view.php?id=723. I am unable to access https://edu.fiware.org/mod/scorm/view.php?id=723, and it seems to have been removed.

              I do not know what was the content of that tutorial. All current tutorials are accessible through https://edu.fiware.org/course/view.php?id=130. Do you perhaps mean https://edu.fiware.org/mod/scorm/view.php?id=823?

              It seems that certain operations through the portal or CDMI convert objects to base64.

              I recommend to not mix the access methods. Either use only the native Swift interfaces as presented in the courses on https://edu.fiware.org/course/view.php?id=130 or use only the portal interface."

              Therefore the ticket is closed.

              Show
              ichulani ilknur chulani added a comment - Dear Massimo, Here is the comment from the Object Storage GE owner, incase this comment did not reach your inbox: "From what I understand, the issue is that there is incorrect documentation in the tutorial https://edu.fiware.org/mod/scorm/view.php?id=723 . I am unable to access https://edu.fiware.org/mod/scorm/view.php?id=723 , and it seems to have been removed. I do not know what was the content of that tutorial. All current tutorials are accessible through https://edu.fiware.org/course/view.php?id=130 . Do you perhaps mean https://edu.fiware.org/mod/scorm/view.php?id=823? It seems that certain operations through the portal or CDMI convert objects to base64. I recommend to not mix the access methods. Either use only the native Swift interfaces as presented in the courses on https://edu.fiware.org/course/view.php?id=130 or use only the portal interface." Therefore the ticket is closed.
              Hide
              Permalink
              ichulani ilknur chulani added a comment -

              Dear Kalman,

              Thanks very much for your help with this ticket. For future tickets, may I kindly request you to use the email functionality (top right corner) of JIRA to add a comment, so the external users can receive it. You can find their email address in the original text of the ticket.

              Thanks & regards,

              ilknur

              Show
              ichulani ilknur chulani added a comment - Dear Kalman, Thanks very much for your help with this ticket. For future tickets, may I kindly request you to use the email functionality (top right corner) of JIRA to add a comment, so the external users can receive it. You can find their email address in the original text of the ticket. Thanks & regards, ilknur

                People

                • Assignee:
                  meth Kalman Meth
                  Reporter:
                  ichulani ilknur chulani
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                  Dates

                  • Created:
                    Updated:
                    Resolved: