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  1. Help-Desk
  2. HELP-4615

FIWARE.Request.Tech.Security.IDM-KeyRock.General Support #414: Dependency problem in KeyRock

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-TECH-HELP
        • Labels:
          None

          Description

          Hi,

          an applicant has reported the following high priority issue:

          Hi,

          *We're running our own instance of KeyRock and it's been working great but
          we've now run into this problem: libMagickCore.so.2: cannot open shared
          object file: No such file or directory ... RMagick2.so (LoadError)*

          Any pointers on this?

          Regards,
          --------------------------------------------------------

          Gerard Castillo Lasheras
          Enginyer de Projectes
          Fundació i2CAT - Unitat Audiovisual
          SkypeID: gerardcl85
          Telf.: +34.93.553.26.30 (530)
          --------------------------------------------------------

          _______________________________________________
          Fiware-creatifi-coaching mailing list
          Fiware-creatifi-coaching@lists.fiware.org
          https://lists.fiware.org/listinfo/fiware-creatifi-coaching-new
          [Created via e-mail received from: Gerard Castillo Lasheras <gerard.castillo@i2cat.net>]

            Issue Links

            relates to

            extRequest - Request from external stakeholder received in the help desk HELC-1055 FIWARE.Request.Coach.CreatiFI.DependencyProblemKeyRock

            • Major - Major loss of function.
            • Closed

              Activity

              Transition Time In Source Status Execution Times Last Executer Last Execution Date
              Open Open In Progress In Progress
              		2d 22h 36m 1 Alvaro Alonso 05/Oct/15 12:50 PM
              In Progress In Progress Answered Answered
              		1s 1 Alvaro Alonso 05/Oct/15 12:50 PM
              Answered Answered Closed Closed
              		1 Alvaro Alonso 05/Oct/15 12:50 PM

                People

                • Assignee:
                  aalonsog Alvaro Alonso
                  Reporter:
                  fw.ext.user FW External User
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                  Dates

                  • Created:
                    Updated:
                    Resolved: