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  1. Help-Desk
  2. HELP-4615

FIWARE.Request.Tech.Security.IDM-KeyRock.General Support #414: Dependency problem in KeyRock

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-TECH-HELP
        • Labels:
          None

          Description

          Hi,

          an applicant has reported the following high priority issue:

          Hi,

          *We're running our own instance of KeyRock and it's been working great but
          we've now run into this problem: libMagickCore.so.2: cannot open shared
          object file: No such file or directory ... RMagick2.so (LoadError)*

          Any pointers on this?

          Regards,
          --------------------------------------------------------

          Gerard Castillo Lasheras
          Enginyer de Projectes
          Fundació i2CAT - Unitat Audiovisual
          SkypeID: gerardcl85
          Telf.: +34.93.553.26.30 (530)
          --------------------------------------------------------

          _______________________________________________
          Fiware-creatifi-coaching mailing list
          Fiware-creatifi-coaching@lists.fiware.org
          https://lists.fiware.org/listinfo/fiware-creatifi-coaching-new
          [Created via e-mail received from: Gerard Castillo Lasheras <gerard.castillo@i2cat.net>]

            Issue Links

            relates to

            extRequest - Request from external stakeholder received in the help desk HELC-1055 FIWARE.Request.Coach.CreatiFI.DependencyProblemKeyRock

            • Major - Major loss of function.
            • Closed

              Activity

              Ascending order - Click to sort in descending order
              backlogmanager Backlog Manager created issue -
              backlogmanager Backlog Manager made changes -
              Field Original Value New Value
              Link This issue relates to HELC-1055 [ HELC-1055 ]
              mev Manuel Escriche made changes -
              Assignee Alvaro Alonso [ aalonsog ]
              aalonsog Alvaro Alonso made changes -
              Status Open [ 1 ] In Progress [ 3 ]
              aalonsog Alvaro Alonso made changes -
              Status In Progress [ 3 ] Answered [ 10104 ]
              aalonsog Alvaro Alonso made changes -
              Resolution Done [ 10000 ]
              Status Answered [ 10104 ] Closed [ 6 ]
              Hide
              Permalink
              fw.ext.user FW External User added a comment -

              Hi all,

              It looks like an error in the old IdM version (the Ruby on Rails one)
              https://github.com/ging/fi-ware-idm-deprecated.

              Gerard, this link might be of some help:
              http://stackoverflow.com/questions/16684544/libmagickcore-so-4-cannot-open-shared-object-file-no-such-file-or-directory

              Best regards,
              Enrique

              Show
              fw.ext.user FW External User added a comment - Hi all, It looks like an error in the old IdM version (the Ruby on Rails one) https://github.com/ging/fi-ware-idm-deprecated . Gerard, this link might be of some help: http://stackoverflow.com/questions/16684544/libmagickcore-so-4-cannot-open-shared-object-file-no-such-file-or-directory Best regards, Enrique
              Hide
              Permalink
              fw.ext.user FW External User added a comment -

              Hi Enrique,

              Thank you for your response,

              I've notified it to the applicant,

              Let's wait for his reply,

              Kind regards,

              --------------------------------------------------------

              Gerard Castillo Lasheras
              Enginyer de Projectes
              Fundació i2CAT - Unitat Audiovisual
              SkypeID: gerardcl85
              Telf.: +34.93.553.26.30 (530)
              --------------------------------------------------------

              Show
              fw.ext.user FW External User added a comment - Hi Enrique, Thank you for your response, I've notified it to the applicant, Let's wait for his reply, Kind regards, -------------------------------------------------------- Gerard Castillo Lasheras Enginyer de Projectes Fundació i2CAT - Unitat Audiovisual SkypeID: gerardcl85 Telf.: +34.93.553.26.30 (530) --------------------------------------------------------
              aalonsog Alvaro Alonso made changes -
              Summary FIWARE.Request.Lab.[Fiware-creatifi-coaching] [CreatiFI Helsinki Hub] General Support #414: Dependency problem in KeyRock FIWARE.Request.Lab.Security.IDM-KeyRock.General Support #414: Dependency problem in KeyRock
              mev Manuel Escriche made changes -
              Summary FIWARE.Request.Lab.Security.IDM-KeyRock.General Support #414: Dependency problem in KeyRock FIWARE.Request.Tech.Security.IDM-KeyRock.General Support #414: Dependency problem in KeyRock
              mev Manuel Escriche made changes -
              Sender Email gerard.castillo@i2cat.net
              mev Manuel Escriche made changes -
              HD-Enabler KeyRock [ 10889 ]
              HD-Chapter Security [ 10841 ]
              fla Fernando Lopez made changes -
              Fix Version/s 2021 [ 12600 ]
              Transition Time In Source Status Execution Times Last Executer Last Execution Date
              Open Open In Progress In Progress
              		2d 22h 36m 1 Alvaro Alonso 05/Oct/15 12:50 PM
              In Progress In Progress Answered Answered
              		1s 1 Alvaro Alonso 05/Oct/15 12:50 PM
              Answered Answered Closed Closed
              		1 Alvaro Alonso 05/Oct/15 12:50 PM

                People

                • Assignee:
                  aalonsog Alvaro Alonso
                  Reporter:
                  fw.ext.user FW External User
                • Votes:
                  0 Vote for this issue
                  Watchers:
                  3 Start watching this issue

                  Dates

                  • Created:
                    Updated:
                    Resolved: