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  1. Help-Desk
  2. HELP-4119

FIWARE.Request.Lab.Cannot connect via ssh to the public IP address.

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None

          Description

          Hello,

          I'm configuring a VM to be exposed via public IP 10.1.64.60, I can see
          by the instances dashboard that the IP is allocated to the VM. I've
          added the security group the rule to allow: TCP 22 22
          0.0.0.0/0 (CIDR) and ICMP 8 0 0.0.0.0/0 (CIDR).

          but when i try to use SSH i gou the following:

          ssh -i pair.pem root@10.1.64.60
          ssh: connect to host 10.1.64.60 port 22: Connection timed out

          using ping I got no response.

          Any ideas ?

          I'm using Spain node

          Tenant id: 00000000000000000000000000011056

          Thanks,
          Hélio

          [Created via e-mail received from: =?UTF-8?Q?H=c3=a9lio_Silva?= <heliodiassilva@gmail.com>]

            Activity

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            fw.ext.user FW External User created issue -
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            pasquale.vitale Pasquale Vitale added a comment -

            Dear Helio,
            the instruction are at slide number 21 (http://www.slideshare.net/finodexproject/fiware-cloud-capabilitiesandsettingupyourenvironment?related=1).

            Please try to use ICMP = -1 and check if ping command works.

            Let me know,
            regards,
            Pasquale

            Show
            pasquale.vitale Pasquale Vitale added a comment - Dear Helio, the instruction are at slide number 21 ( http://www.slideshare.net/finodexproject/fiware-cloud-capabilitiesandsettingupyourenvironment?related=1 ). Please try to use ICMP = -1 and check if ping command works. Let me know, regards, Pasquale
            pasquale.vitale Pasquale Vitale made changes -
            Field Original Value New Value
            Assignee Pasquale Vitale [ pasquale.vitale ]
            mev Manuel Escriche made changes -
            Component/s FIWARE-LAB-HELP [ 10279 ]
            pasquale.vitale Pasquale Vitale made changes -
            Status Open [ 1 ] In Progress [ 3 ]
            Hide
            Permalink
            pasquale.vitale Pasquale Vitale added a comment -

            Dear Helio,
            you are using the wrong net,
            please choose an other network when you deploy your VM in the wizard.

            The public IP has to start with 130 and no 10.

            Please let me know,
            kind regards,
            Pasquale

            Show
            pasquale.vitale Pasquale Vitale added a comment - Dear Helio, you are using the wrong net, please choose an other network when you deploy your VM in the wizard. The public IP has to start with 130 and no 10. Please let me know, kind regards, Pasquale
            pasquale.vitale Pasquale Vitale made changes -
            Status In Progress [ 3 ] Answered [ 10104 ]
            pasquale.vitale Pasquale Vitale made changes -
            Resolution Done [ 10000 ]
            Status Answered [ 10104 ] Closed [ 6 ]
            mev Manuel Escriche made changes -
            Sender Email heliodiassilva@gmail.com
            backlogmanager Backlog Manager made changes -
            Summary Cannot connect via ssh to the public IP address FIWARE.Request.Lab.Cannot connect via ssh to the public IP address.
            fla Fernando Lopez made changes -
            Fix Version/s 2021 [ 12600 ]
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Open In Progress In Progress
            		17h 1 Pasquale Vitale 16/Sep/15 9:32 AM
            In Progress In Progress Answered Answered
            		5d 2h 48m 1 Pasquale Vitale 21/Sep/15 12:20 PM
            Answered Answered Closed Closed
            		2s 1 Pasquale Vitale 21/Sep/15 12:20 PM

              People

              • Assignee:
                pasquale.vitale Pasquale Vitale
                Reporter:
                fw.ext.user FW External User
              • Votes:
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                Watchers:
                2 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: