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  1. Help-Desk
  2. HELP-3876

FIWARE.Request.Lab.Trento.CLONE - URGENT! network unreachable in Trento node

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None
        • HD-Node:
          Trento

          Description

          Dear FIWARE coach,
          we forward you a support request received from a CreatiFI applicant we are
          not able to solve.
          The CreatiFI companies show their final prototype this week, so fix the
          issue ASAP, please.
          Please let us know if you need direct contact with the submitter.
          Thanks.

          **********************************

          Hi,

          from yesterday our Network is unreachable or in timeout!

          we need to do some fix and tests for the final review.

          **********************************

          _______________________________________________
          Fiware-creatifi-coaching mailing list
          Fiware-creatifi-coaching@lists.fi-ware.org
          https://lists.fi-ware.org/listinfo/fiware-creatifi-coaching

          [Created via e-mail received from: Andrea Maestrini <amaestrini@create-net.org>]

            Issue Links

            clones

            extRequest - Request from external stakeholder received in the help desk HELC-961 FIWARE.Request.Coach.CreatiFI.URGENT! network unreachable in Trento node

            • Major - Major loss of function.
            • Closed

              Activity

              Descending order - Click to sort in ascending order
              Transition Time In Source Status Execution Times Last Executer Last Execution Date
              Open Open In Progress In Progress
              		19h 33m 1 Trento Node Team 25/Aug/15 5:20 PM
              Closed Closed In Progress In Progress
              		16h 25m 1 Silvio Cretti 26/Aug/15 9:45 AM
              In Progress In Progress Answered Answered
              		7d 4h 36m 2 Trento Node Team 02/Sep/15 2:21 PM
              Answered Answered Closed Closed
              		6s 2 Trento Node Team 02/Sep/15 2:21 PM
              fla Fernando Lopez made changes -
              Fix Version/s 2021 [ 12600 ]
              backlogmanager Backlog Manager made changes -
              Summary CLONE - [Fiware-creatifi-coaching] [CreatiFI Italy Hub] URGENT! network unreachable in Trento node FIWARE.Request.Lab.Trento.CLONE - URGENT! network unreachable in Trento node
              mev Manuel Escriche made changes -
              HD-Node Trento [ 10923 ]
              TrentoNodeTeam Trento Node Team made changes -
              Resolution Done [ 10000 ]
              Status Answered [ 10104 ] Closed [ 6 ]
              TrentoNodeTeam Trento Node Team made changes -
              Status In Progress [ 3 ] Answered [ 10104 ]
              Hide
              Permalink
              silviocretti Silvio Cretti added a comment -

              ok. You can close this ticket.

              Show
              silviocretti Silvio Cretti added a comment - ok. You can close this ticket.
              Hide
              Permalink
              TrentoNodeTeam Trento Node Team added a comment -

              Hi all,

              we contacted the user providing a workaround of the issue.

              BR
              TrentoNodeTeam

              Show
              TrentoNodeTeam Trento Node Team added a comment - Hi all, we contacted the user providing a workaround of the issue. BR TrentoNodeTeam
              Hide
              Permalink
              silviocretti Silvio Cretti added a comment -

              User asks if there are news on this ticket.

              Show
              silviocretti Silvio Cretti added a comment - User asks if there are news on this ticket.
              Hide
              Permalink
              silviocretti Silvio Cretti added a comment -

              It has been open before the fiber cut.

              Show
              silviocretti Silvio Cretti added a comment - It has been open before the fiber cut.
              Hide
              Permalink
              TrentoNodeTeam Trento Node Team added a comment -

              Hi all,

              Is this related with the connectivity outage ?
              If so we close the ticket as the outage has been restored.

              BR
              TrentoNodeTeam

              Show
              TrentoNodeTeam Trento Node Team added a comment - Hi all, Is this related with the connectivity outage ? If so we close the ticket as the outage has been restored. BR TrentoNodeTeam
              Hide
              Permalink
              silviocretti Silvio Cretti added a comment -

              This ticket has been open by Giuseppe

              Show
              silviocretti Silvio Cretti added a comment - This ticket has been open by Giuseppe
              silviocretti Silvio Cretti made changes -
              Resolution Done [ 10000 ]
              Status Closed [ 6 ] In Progress [ 3 ]
              TrentoNodeTeam Trento Node Team made changes -
              Resolution Done [ 10000 ]
              Status Answered [ 10104 ] Closed [ 6 ]
              TrentoNodeTeam Trento Node Team made changes -
              Status In Progress [ 3 ] Answered [ 10104 ]
              TrentoNodeTeam Trento Node Team made changes -
              Status Open [ 1 ] In Progress [ 3 ]
              Hide
              Permalink
              TrentoNodeTeam Trento Node Team added a comment -

              Hi all,

              The reachability issue has been restored and the user replied giving positive feedback.

              BR
              TrentoNodeTeam

              Show
              TrentoNodeTeam Trento Node Team added a comment - Hi all, The reachability issue has been restored and the user replied giving positive feedback. BR TrentoNodeTeam
              silviocretti Silvio Cretti made changes -
              Assignee Silvio Cretti [ silvio.cretti ] Trento Node Team [ trentonodeteam ]
              silviocretti Silvio Cretti made changes -
              Project Help-Coaches-Desk [ 10926 ] Help-Desk [ 10841 ]
              Key HELC-963 HELP-3876
              Component/s FIWARE-LAB-HELP [ 10279 ]
              Component/s CreatiFI [ 10357 ]
              FI-WARE Environment FI-LAB [ 10100 ]
              silviocretti Silvio Cretti made changes -
              Field Original Value New Value
              Link This issue clones HELC-961 [ HELC-961 ]
              silviocretti Silvio Cretti created issue -

                People

                • Assignee:
                  TrentoNodeTeam Trento Node Team
                  Reporter:
                  silviocretti Silvio Cretti
                • Votes:
                  0 Vote for this issue
                  Watchers:
                  2 Start watching this issue

                  Dates

                  • Created:
                    Updated:
                    Resolved: